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Teaching at UMSL Resource: Who To Contact When

Handouts with Overview of Campus Partners

For Student Success and Support Services

UMSL offers a variety of resources designed to meet the learning and academic needs of undergraduate students.

Counseling Services

(provides counseling services for all members of the university community)

University Tutoring Center

(provides individualized, drop-in and group tutoring services)

Writing Center

(provides consultation services for undergraduates seeking help with their writing assignments)

Math Center (The Math Center offers free individual assistance on a walk-in basis to students needing help with mathematics courses from basic math through calculus.)

University Student Support

Student Enrichment and Achievement

Disability Access Services (DAS) handles requests from students for reasonable accommodations for appropriately documented disabilities and will provide the student with a letter/email to present to you with information about required accommodations  and any assistance in providing accommodations as the need arises.

Note you are not able to initiate the process with DAS on behalf of the student. It is the student’s responsibility to initiate the accommodation request. For questions email das@umsl.edu

This handout helps identify who to contact for different types of situations you may encounter with students.

For Technology Questions

Contact Missouri Online's Academic Technology team at teachingtools@umsystem.edu 

  • Academic Technologies (Canvas, Voicethread, Panopto, Zoom, SmarterProctoring, electronic Textbooks, etc.)
  • Qualtrics (Survey software)
  • Assistance with setting up your Canvas course with or without media and course design additional supports
  • Academic technology support for your students

Contact UMSL's Information Technology Services (ITS) at helpdesk@umsl.edu 

  • Wifi, SSOID, Password reset, etc. for yourself or your students
  • Hardware support

Contact Instructional Support Services (ISS) at ic@umsl.edu

  • Support for technology in your classroom
  • Classroom technology overview/tour
  • To unlock a classroom
Contact Your Department Administrative Professional 
  • MyView (PeopleSoft, CLSS, Registrar system) - if you don't see your courses under your login

Contact UMSL Academic Affairs at sampson@umsl.edu for Access Questions or Student Enrichment and Achievement at Maya.Scruggs@umsl.edu for all other questions related to MyConnect

  • MyConnect (Starfish, Early Alert system, enrollment verification)

Contact Center for Teaching and Learning (ctl@umsl.edu)

  • CoursEval (Student Feedback Surveys)

Contact UM-System or UMSL Human Resources (HR) at UMSLHR@umsl.edu

  • Percipio (HR compliance training)
  • MyHR (Payroll, Benefits, tax statements)