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Instructional Support Services

Instructional Support Services (IS) is a division of Information Technology Services whose aim is to provide support to all open classrooms and computing labs on campus; train faculty, staff, and students on various aspects of the technology in these rooms; as well as to provide quality assurance to ensure that the technology in these rooms serve the campus community to the best of their ability. IS always strives to stay current with technology, classroom and lab room design, and study space design to create the optimal learning environment and college experience.

There are 11 open computing labs available to students on campus. Instructional Support Services has lab staff (consultants) available in several of these open labs who will orient students to the available hardware and software, upon request. The consultants can also assist with many software issues, but they will not do student homework nor assist with programming problems. Students may use the computer labs for instruction on new and existing technologies available. Support is provided for Canvas, Single Sign On ID and passwords. Some labs do provide special services, such as assistance with Writing and Math.

Instructional Support Services has six types of classrooms that a course might meet in. All of these rooms have the ability to project the computer image from the instructor “station” to projector mounted systems, and include an amplified sound system, laptop ports along with the ability to play DVD/CD media.

UMSL uses 25 Live application to use for ad-hoc scheduling. 25 Live is a website that allows faculty and staff members to view the class schedule for every Instructional Support classroom on campus and allows faculty and staff members to submit requests. This software also allows users to view details on classrooms and to select what hardware options they desire or to view the type of hardware that is available for each one of our rooms. To find out more information, please visit the Office of the Registrar's 25Live help page.


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