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Read the FAQs for prospective students

I just got admitted at UMSL. What happens next?

Congratulations! The first thing to do is to log on to the Triton Portal and set up your Single Sign-On or SSO and email. Setting up your SSO will give you access to multiple apps and websites related to your studies at the University. Visit the New Student Programs website to get started. 

I'm having difficulty logging on to Triton Portal. What do I do?

Contact the University's Information Technology Help Desk at (314) 516-6034, stop by MSC 190 or email helpdesk@umsl.edu. Password-related requests are best handled over the phone or in person.

What is an SSO ID? Where do I go to look up my SSO ID or reset my password?

SSO stands for Single Sign On. For students, your SSO starts with your initials and has
three random letters or numbers added. Your SSO is combined with @umsystem.edu to
create your login. Example: abc123@umsystem.edu. To look up your SSO ID or to reset your password, visit the ITS website.

May I personalize my student email address?

Yes. Go to https://aims.umsystem.edu/. Log in and click on Personalize Email and choose a different email address.

When is Move-in Day and the First Day of Classes?

View OIPE calendar and important dates. You may also check out the Move-In tips for a smooth move-in.

I have a question on student housing and meal plans. Who do I contact?

UMSL Residential Life has a list of frequently asked questions on housing and meals. You may find the answer to your inquiry on the Residential Life website. For other questions, please email the Residential Life staff.

How do I submit coursework assignments?

University faculty and students use the learning management software, Canvas. It allows students to find their courses, class grades, and other resources. Here's a quick link (plus tips) on using Canvas

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