Windows 7 End of Life Migration Policy
Microsoft announced the Windows 7 operating system will become end of life January 14,
2020. This means Microsoft will no longer provide updates for Windows 7. Computers still
using it will become more vulnerable and pose a security threat to the network. Windows 10
operating systems must be installed in order to be in compliance.
Exceptions to the above will require business case justification along with Information Security and CIO approval.
The University of Missouri-St. Louis (UMSL) campus network provides access to the campus computing facilities. All users of the UMSL network must conform to the University of Missouri-St. Louis Acceptable Use Policy. Upon connecting a computer to the UMSL network, there are additional policies that must be followed. Violation of any of the following policies may result in immediate disconnection from the network.
Sunday mornings (midnight thru noon), 1st and 3rd Wednesday of the month (4:00a.m. thru 7:00a.m.) and 2nd and 4th Friday of the month (5:30p.m. thru Sat 6:00a.m.) are reserved for network maintenance. Every effort will be made to give prior notice. The network and or servers may be unavailable during this time so updates can be made. Access to the network may be suspended to preserve the integrity of the network.
Non-UMSL users may be granted a temporary guest account with approval by ITS to help facilitate collaboration with researchers at other Universities and sites. These accounts will be allowed to VPN into UMSL. A faculty member must request the account, fill out a form, and be responsible for the account's usage.
Users in UMSL student housing are expected to take reasonable steps to ensure that their computer systems do not create a security risk when connected to the network. This includes but is not be limited to the following steps:
For more information, visit ITS Security.
Standard Equipment included with the UCP
ITS has developed computer standards in order to keep hardware and support costs down. By using standard hardware, operating systems and applications, ITS can reduce the total cost of ownership, the time it takes to deploy a computer to a user, and the time it takes to fix and support issues related to the system.
A Windows based laptop is the standard computer provided to users allowing workplace flexibility and mobility. Users will have the option to obtain one external monitor, docking station allowing for external monitor support, wireless keyboard/mouse, and carrying case.
Computers and associated peripherals will be refreshed after a minimum of 5 years or when they have reached end-of-life as determined by ITS.
When ITS determines a system needs to be replaced, ITS will contact the end-user assigned to the computer via email to begin the multi-step replacement process. ITS staff will provide guidance on preparing for setting up the new computer.
ITS is unable to delay replacement or hold equipment. Once the equipment is ready an appointment will be scheduled for replacement. All systems and peripherals that have reached their end of life as determined by ITS must be surrendered to the Technology Support Center to be prepared for surplus. All systems will have their hard drives securely wiped. It is the responsibility of the UCP contact and/or Unit Business Managers to ensure the return of all equipment.
Systems purchased from university surplus are not allowed to be connected to the UMSL network and will not receive support from the Technology Support Center.
Exceptions to the Standard Computer
Exceptions to the standard computer can be reviewed under the following conditions:
If the above 3 requirements are fulfilled, then the following must be observed:
Departments shall assume the cost of any computers, upgrades, or additional peripherals beyond the standard workstation that is provided as part of the UCP.
Standard Services Included with the UCP
Support for UCP system shall be provided through the Technology Support Center. These support services include, but may not be limited to:
All members of the University of Missouri–St. Louis community including prospective and
SMS text messaging is an efficient and effective way of communicating with current and future
members of the university community. The University of Missouri–St. Louis (UMSL) will only
distribute text messages to users that opt-in to receiving our text message while providing the
ability to opt-out at any point by changing their communication options related to SMS text
messaging. Those who opt-out will be marked as such and not receive text messages until they
opt back in.
The University of Missouri–St. Louis recognizes that text messaging can be a highly effective
means of communication, but the university is also aware of the need to protect user’s data
and limit what information may be sent through a text. As a university, UMSL will follow all
guidelines for FERPA, The Privacy Act of 1974 and the Telephone Consumer Protection Act. No
information in violation of these laws may be sent via text. The university will not share any
information via SMS text-messaging apps with any 3rd parties without allowing users to opt-out
before sharing. The university must protect user data to ensure a positive communication
Guidelines and Procedures
UMSL has developed and implemented an SMS Text-Messaging Management system to
manage the opt-in or opt-out of users for text messaging. Users should visit
MyGateway.umsl.edu and use the SMS text-messaging app to verify their cell phone number is
correct and to opt-in or opt-out of different message categories. All new students applying to
UMSL are automatically opted-in when submitting an application for admission to the
university. (Please note: If a student does not want to receive text messages, they can reply to a
text message with STOP, or visit the MyGateway portal to opt-out. These guidelines and
procedures must be followed by each department / office responsible for sending SMS text
There are currently five different text-messaging categories.
Students can expect to receive:
Students can respond with:
Due to privacy laws, such as FERPA, certain information may not be able to be discussed via text
messages, (such as grades, GPA, etc.). If the conversation evolves to the need to discuss
sensitive information, the student may be asked to check their email account.
Email remains the official form of communication
Text messaging will be utilized to enhance communication. Email to a user’s university email
account is and will remain the official form of university communications. Students should
check their university email account on a regular basis for official and important university
Frequency of SMS text communications
Participating departments will send an average of one to two text messages per month. During
key times, such as registration, text messages may be sent more often.
Note: UMSL departments interested in utilizing text messaging for student communications should submit a Cherwell ticket.
Original Issue Date: August 2019
Revised Date: December 2020