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AFTER INSTALLATION, PLEASE REBOOT YOUR COMPUTER AND SIGN BACK INTO YOUR APPLICATIONS.

Find the Microsoft MFA activation instructions.

In order to better protect your information, ITS implemented MFA on Microsoft accounts including both university issued Microsoft 365 email, employee Exchange accounts and Microsoft applications like Teams. This added layer of security, makes it difficult for unauthorized users to access your online accounts. 

At least one of the below is required to authorize authentication requests to log into email:

Methods To Authenticate:

  • Microsoft Authenticator mobile app (recommended) – an app on your mobile device that allows you to approve a sign in with the touch of a button or from a passcode available in the app.
  • Alternate phone number– a cell phone or home phone that you have access to. Codes are sent via text or call.
  • If you choose Office phone, make sure you are able to access during setup. This value is populated by information entered in myHR. Codes are sent via call.

Additional information regarding Microsoft 365 and MFA can be found on the University of Missouri's O365/MFA Implementation FAQ page.

Microsoft Authentication will provide an additional layer of security by confirming your identity with a Microsoft provided code when logging on to Microsoft products such as  Outlook, Outlook Web access and Microsoft Teams to ensure that your password has not been stolen.

 

To start, download the authenticator app on your phone's app store then register your account at:

aka.ms/mfasetup

At least one of the below is required to authorize authentication requests to log into email:

Methods to Authenticate

  • Microsoft Authenticator mobile app (recommended) – an app on your mobile device that allows you to approve a sign in with the touch of a button or from a passcode available in the app.
  • Alternate phone number– a cell phone or home phone that you have access to. Codes are sent via text or call.
  • If you choose Office phone, make sure you are able to access during setup. This value is populated by information entered in myHR. Codes are sent via call.

Available Authentication Methods

  • Microsoft Authenticator mobile app (recommended) – an app on your mobile device that allows you to approve a sign in with the touch of a button or from a passcode available in the app.
  • Alternate phone number– a cell phone or home phone that you have access to. Codes are sent via text or call.
  • Office phone – this value is populated by information entered in myHR. Codes are sent via call.

1. Sign in using ssoid@umsystem.edu and password.

If this is your first time signing in, you will be prompted for more information. Click Next.

2. You will be prompted to download the Microsoft Authenticator app on your mobile device. A download link for sending the app to your device is provided if needed.


If you choose this method you will need your computer and mobile device. You cannot set the app up using just your phone.


NOTE: If you do not want to use the Microsoft Authenticator app, choose I want to set up a different method (See directions below How do I set up phone call or text message authentication?  

3. Once you have the app installed on your mobile device, choose Next on your computer.

4. Scan the QR code on your computer with the app on your mobile device. Click Next on your computer.

5. You will be prompted to respond to a notification you receive on your mobile device to Approve sign in.

6. We highly encourage you to add a second authentication method by clicking I want to set up a different method at the bottom of this window so you can add your phone as a backup method for MFA. If you don't have a second method to add, click Next to complete the registration process.

It is recommended to have at least two authentications methods set up:

1. Sign in to Microsoft 365 with your ssoid@umsystem.edu and password.
2. Click Add method.
3. Select Phone from the drop down and click Add.
4. Enter your phone number and choose if you would like to receive a text or phone call to receive the code. Choose Next.
5. A test text message or phone call will be sent to your device. Enter the code you receive. Click Next.
6. You will receive a message confirming success registration. Click Done.

If your phone is lost or replaced, or you need to update your MFA methods for any reason, you can do so by signing into your Microsoft 365 security info page. From this page you can change your default sign-in method, delete or change existing methods, or require sign in from all active devices.

  • Microsoft Office 2016 or later
  • Outlook for iOS and Android (2 most recent versions)
  • The latest Microsoft Office apps are available to any currently enrolled student or active faculty or staff. More information regarding obtaining Office365 can be found on the Office 365 page.
  • You can find more information about email applications for mobile devices below:
  • As always, you can access your email via the web. Additional information and instructions for accessing your email are available on the UMSL Webmail page.

Employees:
Similar to other University applications, you will only need to use MFA every 30 days per device.

Students:
Your authentication will be valid for up to 90 days.

Things that could force you to re-authenticate:

  • If you sign in and out again in Microsoft 365 Apps (Office, Teams, OneDrive, etc.)
  • Change your password
  • Swap between various browsers
  • If you use a browser and do not check the box to remember it for 30 days, you will be prompted each time.

If you have any questions or problems not addressed here, please contact the Technology Support Center or at (314) 516-6034.