Need service? *Always provide the Equipment Tag ID*
e-mail: dispatch@sumnerone.com
Phone: 314-633-2001
Website: https://www.sumnerone.com/request-service
Need supplies? *Always provide the Equipment Tag ID*
The machines are connected to our automatic toner replenishment system, Predictive Insight. You will receive toner automatically when low.
If your machine has the staple feature, and you need replacement staples, you must order staples through SumnerOne.
e-mail: stlsupplies@sumnerone.com
Phone: 314-633-2034
Website: https://www.sumnerone.com
Using the machine
PaperCut video for card association, first time use, and PaperCut tutorial.
Videos explaining toner and staple changing processes.
Replace Toner
Replace Waste Toner
Replace Staple
If you have questions about using the machine or would like to set a time for a training session for a group of users.
Marty Carter mcarter@sumnerone.com or Spencer Erb serb@sumnerone.com
Additional questions, send an email to printerrefresh@umsl.edu