Artificial Intelligence

Generative Artificial Intelligence (GAI) is a broad term that refers to a type of artificial intelligence (AI) application that is designed to use a variety of machine learning algorithms to create new content (text, images, video, music, artwork, synthetic data, etc.) based on user input that was not explicitly programmed into the AI application. Generative AI systems are "trained" by using complex algorithms to learn from an existing large corpus of datasets (often consisting of millions of examples) and to analyze patterns, rules and statistical structures from the sample data to be used in generating new content that is similar in style and characteristics to the original training datasets.

AI Services and our Roadmap

ITS is following and reviewing current and new technologies to find opportunities to incorporate them into our technology architecture and learning environment.

Note: Please check with your department for any specific policies or guidelines before using these tools. To meet BPM 12004, each software use case must be reviewed and approved by ITS.

 

Table listing AI Services
Service Description Status Data that can be used with the service
Microsoft 365 CoPilot Chat (included with University login) AI-powered search engine available under Microsoft M365 Approved when
accessed via
Single Sign-On and SSO@umsystem.edu
DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
Microsoft 365 Copilot (Paid Version) Generative AI features within Microsoft 365 programs such as Word, Excel, PowerPoint, Excel and more. Learn about Microsoft Copilot.

Approved when
accessed via
Single Sign-On and SSO@umsystem.edu

Requires an extra add-on paid license.

DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
ChatGPT (Paid Education License)

AI-powered language model for text generation. This version is part of a contract between the University and ChatGPT, as such we are allowed to process more sensitive data.

(Purchase information can be found below in the FAQs)

Approved when
accessed via
Single Sign-On and SSO@umsystem.edu

DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
Microsoft Teams Premium Available for meeting notes and transcriptions. Available to purchase through IT Procurement. Learn about Teams Premium. Approved when
accessed via
Single Sign-On and SSO@umsystem.edu
DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
Zoom AI Companion Used for meeting notes, transcription, summary and other features. Learn about Zoom AI Companion. Approved when
accessed via
Single Sign-On and SSO@umsystem.edu
DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
Grammarly for Education AI-powered writing assistance that augments writing and learning. Learn about Grammarly for Education. Approved (Note: Grammarly for Education is approved. Personal and premium licenses are not approved. DCL 1, 2 and 3
Examples: Presentations, published research, job postings (DCL 1); budgets, salaries, internal memos (DCL 2); FERPA data, personally identifiable information (DCL 3)
Google Gemini AI-powered language model for text generation Approved when
accessed via
Single Sign-On and SSO@umsystem.edu
DCL 1 – Public data Examples: Presentations, published research, job postings, press releases
NotebookLM AI-Powered research and note-taking tool by Google. Approved when
accessed via
Single Sign-On and SSO@umsystem.edu
DCL 1 – Public data Examples: Presentations, published research, job postings, press releases
TeamDynamix Conversational AI Chatbot feature within the TeamDynamix service management and ticketing platform Under IT review Pending
Apple Intelligence Generative AI features within iPhone, iPad and Mac devices Under IT review DCL 1 – Public data Examples: Presentations, published research, job postings, press releases
ChatGPT (Free Version) AI-powered language model for text generation - This is the free version and not part of the UM System contract where you log in via your SSO and MFA. Not Recommended (we recommend using the official version above with a license to avoid accidental data exposure)  DCL 1 – Public data Examples: Presentations, published research, job postings, press releases
Otter.AI Meeting transcription service Not approved* Not approved because the service could pose privacy or security concerns.

*This software may be reviewed for specific use cases. Please reach out to ITS with questions.

 

At this time, the university supports responsible experimentation with and use of generative AI (GAI) tools, such as ChatGPT and Google Gemini, but there are important considerations to keep in mind when using these tools, including information security, data privacy, compliance, intellectual property/copyright implications, academic integrity and bias. In particular, student data should NOT be entered into generative AI tools, and we strongly encourage you to not enter your own personal information into such tools. (Unless explicitly listed in the table above as approved for higher DCL levels.)

What can you use GAI tools for:

GAI tools can be used for any needs incorporating public or generic data (DCL1, under the university's Data Classification System). Examples include:

  • Writing software code that uses common routines
  • Research on nonsensitive topics
  • Queries (without confidential information) to better understand our customers, partners, vendors, etc.)
  • Writing generic documentation such as job descriptions, strategic plans or other administrative documents

What should you avoid when using GAI tools?

  • Do not enter personal, health, student or financial information in AI tools (DCL 2, 3, and 4) under the university's Data Classification System). The technology and vendors may not protect the data or the privacy rights of individuals. Data entered into these tools may be shared with unauthorized third parties.
  • Do not reuse your password associated with your university account to sign up for AI accounts.
  • Do not share sensitive research information, intellectual property or trade secrets with AI tools. The university may lose its rights to that information, which may be disclosed to unauthorized third parties.
  • Visit Missouri Online to learn more about using AI in teaching and learning activities.

  • Considering that artificial intelligence (AI) is commonly referred to as its acronym, there are many acronyms related to this field. Here are a few acronyms and their definitions from this moxielearn site.

    - ML (Machine Learning) - A subset of AI that focuses on algorithms that improve through experience and data.

    - DL (Deep Learning) - A subset of ML using neural networks with multiple layers to learn from large amounts of data.

    - LLM (Large Language Model) - A type of AI model trained on vast amounts of text data to understand and generate human-like text.

    - Gen AI (Generative AI) - AI systems that can create new content, such as text, images, or music.

    - NLP (Natural Language Processing) - The field of AI focused on the interaction between computers and human language.

        You can read the remaining 12 terms at ai terms and acronyms.

 

ITS evaluates all IT-related products and solutions, including AI-related technologies, under UM policy BPM 12004. Determining the risk level of IT-related free tools and purchases are essential to maintaining an environment capable of supporting university activities in a safe and secure manner.

All IT and Telecom purchases, irrespective of dollar value and including no-cost items, must be reviewed and approved based on the requirements established by BPM 12004 and must meet all other unique IT/Telecom-related requirements and technology standards in place at each business unit. All software must be approved by IT prior to use, even if the software is free.

The IT approval is meant to ensure the software meets the legal, data and security standards for the organization.

To submit a technology request, see UMSL Technology Purchase Request.

ITS is actively reviewing the role third-party AI tools play at the university, and part of that review involves examining formal contracts and agreements with AI vendors.

The university's guidance on third-party AI usage will adapt and change as we engage in broader institutional review and analysis of these tools. ITS encourages its community members to use AI responsibly and review the data inputted into AI systems to ensure it meets the current general guidelines.

Guidelines for Secure AI Use (Third-Party Tools)

  1. Third-party AI tools should only be used with institutional data classified as DCL1 (Data Classification Level 1 - Public under the university's Data Classification System).

  2. Third-party AI (unless listed in the table above as approved for higher than DCL1) should not be used with sensitive information such as student information regulated by FERPA, human subject research information, health information, HR records, etc. .

  3. AI-generated code should not be used for institutional IT systems and services.

  4. Open AI's usage policies disallow the use of its products for many other specific activities. Examples of these activities include, but are not limited to:

    - Illegal activity
    - Generation of hateful, harassing or violent content
    - Generation of malware
    - Activity that has high risk of economic harm
    - Fraudulent or deceptive activity
    - Activity that violates people's privacy
    - Telling someone that they have or do not have a certain health condition, or providing instructions on how to cure or treat a health condition
    - High risk government decision-making

  5. Read the third-party AI's privacy policy to understand what data it collects. Be aware that some tools may collect sensitive information, such as keystrokes, usernames, passwords and geolocation. Use this review to make an informed decision about whether the tool should be used.

If you are looking for something with no extra cost, Microsoft 365 Copilot Chat is what you should use. Due to our protected enterprise agreement with Microsoft, the information you put into Microsoft 365 Copilot Chat is kept private. There are many different versions of Copilot, so you MUST make sure you are using the Microsoft 365 Copilot version. You can verify you are in the proper version in two ways. First, you must be signed in with your UMSL logon account (SSO) and second you will see a green shield in the upper right or left corner of the Microsoft 365 Copilot app.  If you are an UMSL Windows computer, you may find this app already in your applications. If you do not, you can install if from the Microsoft app store. It is called Microsoft 365 Copilot. If you see one just called Copilot, it is NOT the one you should use and it is NOT permitted for use with any university data or research. You may also see Microsoft 365 Copilot in Office apps like Outlook and Teams. If you have the green shield, you are using it correctly. (The Copilot in applications like Teams and Outlook is approved if you see the Green Shield)

 

Microsoft Copilot app
Correct App Incorrect App Green Shield is Good
Microsoft 365 Copilot image Wrong Copilot image Picture of a small green shield.

 

There is a paid version of Microsoft 365 Copilot. It has added features to better work with Microsoft Office applications, and deeply integrates with your information stored in OneDrive, SharePoint, and Outlook. An extra yearly license for this can be purchased through ITS by contacting technologyprocurement@umsl.edu.

How Do I Order the Official ChatGPT for UMSL

Faculty and Staff can purchase licenses for ChatGPT by submitting an AI License Order form. Once the form is submitted, it will obtain the necessary fiscal approvals for the purchase. The cost is $240 a year renewing at the turn of the fiscal year. The order form is located on the UMKC AI Tools webpage.  Please notify your fiscal officer so they will expect to see an approval request from them.

How Do I Login? 

  1. Go to ChatGPT and click Log In
  2. Use your SSO@umsystem.edu for the email address and click Continue
  3. Select "UM System" under "How do you want to log in?"
  4. Continue the sign-in process using your UM System credentials

 

What if I Already Have an Individual ChatGPT Account?

All University individuals' ChatGPT accounts should be migrated to the new UM System Education workspace. This ensures that University data is protected and not used for training purposes. In order to switch to the UM System Education workspace you must purchase a license by submitting the AI License Order form and then cancel your individual ChatGPT license.

If you created a personal ChatGPT account using your @umsystem.edu account, you will be prompted to choose to transfer or discard existing data in your personal workspace when joining the Education workspace.

If you created a personal ChatGPT account with an @umsl.edu email address, there is no direct migration path within ChatGPT. It is recommended to have a bit of overlap so you can transfer any settings or past conversations between your old workspace and the UM System workspace