If you are experiencing trouble remoting into your work computer, please contact the Technology Support Center at 314-516-6034.
- You are responsible for keeping sensitive work-related information safe and private. If your computer at home is shared by others in your house, you may not want to use it for work purposes. There are specific security requirements for using personally owned devices for University business.
- If you work with patient information, credit cards, or other highly sensitive information, please make sure you follow all security standards including encryption where required.
- You may need specific software that isn't available for installation on your home computer. Please contact your IT support team to discuss the best option for your situation.
To setup your softphone and other telephone information please go HERE.
Zoom is a web conferencing tool used to meet virtually with others using video, audio, and chat. Participants can make use of screen sharing, a whiteboard tool, breakout rooms, and text chat. Zoom sessions can be recorded and automatically added to Kaltura My Media in Canvas.
For more information and to instructions, go HERE.
For free tutorial videos, please the Zoom Video Tutorial page.
As always, best practices regarding cybersecurity should be followed.
Now, more than ever, you should be vigilant about recognizing phishing scams. Phishing scams occur when cybercriminals send emails claiming to be from legitimate organizations with important information. Any time something receives a lot of news coverage (such as a virus outbreak), criminals will use that as an opportunity to prey on your uncertainties . While designed to appear authentic, these emails direct you to links that are actually controlled by the attacker and are intended to harvest your personal information. To learn more about how to protect yourself from falling victim to one of these attacks, see the best practices at the bottom of this webpage.
Increased remote work can increase challenges to information security, please be aware of the University’s information security policies.
Zoom videoconferencing software is available to all University faculty, staff and students at no cost (announced 3/5/2020). Zoom mobile videoconferencing enables you to facilitate online audio/video conferencing for meetings, classes, and other group work. With plugins for the major web browsers, Zoom is supported on all major computer operating systems and both iOS and Android.
Installation instructions, resources, and best practices may be found here.