Telephone Services

Telephone Services administrative offices are open 8 a.m. to 5 p.m., Monday through Friday, excluding University-observed holidays. You may contact a representative at x6500. For emergency assistance at other times, call Campus Police at 314-516-5155.


Main Campus Number: 314-516-5000

Emergencies: Dial 5155 or 911
Harassing Calls: Contact Campus Police at x5155.

Repairs: Open a help ticket through help.umsl.edu

Reporting a Problem
Open a help ticket through help.umsl.edu and report the problem. Please be ready to give your name, the telephone number experiencing the trouble, a description of the problem and an extension where you can be reached.

Establishing or Changing Service
To establish service (request a new campus extension and/or phone), complete a Telephone Services Work Order (see Work Order Forms link). Work orders are scheduled for completion within ten (10) business days.

To request an existing phone be moved or reassigned to a new or different employee, visit the Phone Changes page for information and links to the Remedy work order system.

Interested in learning more about the Mitel Connect software application?  Visit our Mitel Connect page for more information.