Instructions and Guides
Features for Phones
Work Order Forms
Online Work Orders
InterCall Conferencing Information
Yellow Pages Directories
Telephone Services administrative offices are open 8 a.m. to 5 p.m., Monday through Friday, excluding University-observed holidays. You may contact a representative at x6500. For emergency assistance at other times, call Campus Police at 314-516-5155.
Main Campus Number: 314-516-5000
Emergencies: Dial 5155 or 911
Harassing Calls: Contact Campus Police at x5155.
Repairs: Dial 6500
Telephone Services fax line: Dial 6019
Reporting a Problem
Call x6500 or email firstname.lastname@example.org and report the problem. Please be ready to give your name, the telephone number experiencing the trouble, a description of the problem and an extension where you can be reached.
Establishing or Changing Service
To establish service (request a new campus extension and/or phone), complete a Telephone Services Work Order (see Work Order Forms link). Work orders are scheduled for completion within ten (10) business days.
To request an existing phone be moved or reassigned to a new or different employee, visit the Phone Changes page for information and links to the Remedy work order system.
Telephone Scams: If you are suspicious about a caller's intentions, transfer the call to Telephone Services, ext. 6500. Some examples of suspicious calls include: Being asked to "help test a line", transfer to extension 9011, returning calls to area code 809, fraudulent use of your telephone calling card. To find out about current scams, please visit the FTC government site: http://www.ftc.gov/bcp/menus/consumer/phone/scams.shtm.
Interested in learning more about the ShoreTel Communicator software application? Training sessions have been scheduled during the summer to help you become more familiar with the product and its benefits. To sign up for one of the training sessions, please log into the IT Workshops Registration website. To learn more about what ShoreTel Communicator is and to download the free application, please visit our Instructions and Guides page.