Telephone Services
www.umsl.edu/outofoffice - HOW TO RECORD GREETING FOR HOLIDAY PERIOD
www.umsl.edu/shoretelinfo - ShoreTel INFO page about phones, voicemail, Communicator and more! The IP phone installation schedule can be found here also.
www.umsl.edu/shoreteloptions - Login to 1) request changes to your voice mailbox (i.e, change appearance of first/last name, request voicemail to be sent to email, request a "0 revert" number); or 2) request "basic single-line desk phone".
www.umsl.edu/voicemail - Basic voicemail instructions.
Questions - call x6500.
Helpful
Links
UPDATE - Feature Code Change - ring again, call park, call pickup, and authorization codes.
UNIVERSITY MEADOWS & DORM RESIDENTS
UNIVERSITY MEADOWS RESIDENTS -
NEW APPLICATION FOR REQUESTING PHONE AND DATA SERVICES
To request phone and data port services, login with your SSO ID and password using this link - https://request.umsystem.edu. After you login, you will see the Service Catalog page. Please click on the link "Information Technology Services". On the next page, click on the link "Dorm Room Data Access". Follow the prompts to select activate, move or cancel services AND select building and room. Click the box to "Agree to the rules" and click "Submit" to complete your request.
If you already registered for Spring 2013 using the old application, you will need to re-register on the new system. Phone and data port services will remain active for Fall 2012 registrants until the beginning of Spring 2013 semester.
If you have any questions, please contact Telephone Services at x6500.
DORM RESIDENTS ALERT for phone service - Students living in campus dorms need to register for phone service by semester. Please apply using the following link. Select semester and click "yes" to submit request.
DORM RESIDENTS - APPLICATION FOR PHONE SERVICE
ALL STUDENTS
WARNING: Additional services (such as Voicemail, AOL or 10-10-### LD service) are prohibited. Services will be cancelled and any charges incurred by obtaining such services will be billed directly to you. These charges will also incur a $10 handling fee.
Note: Internet sites often inadvertently "sign you up" for services. When we are billed, we will BILL you as noted above.
Departmental Work
Order Forms
Click on the following link for the on-line work order application for Installs, Disconnects, Upgrades or Moves.
"ON-LINE" WORK ORDER APPLICATION
For instructions, see PRICING STRUCTURES.
If you have a problem or need assistance with "on-line" work orders, please call x6500.
Click on the following link for the Billing Change form: