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Microsoft OneDrive

OneDrive features and benefits

  • OneDrive is easily accessible via the Microsoft 365 portal at https://portal.office.com/.
  • OneDrive Sync is available as a mobile and desktop application. VPN is not required.
  • Users have 1 TB of storage.
  • OneDrive can help recover from accidental deletions.

Please see these additional resources from Microsoft:

Frequently Asked Questions

  1. Remote into your on-campus computer system using the Remote Desktop. We recommend initiating the migration steps defined below with your on-campus computer for performance purposes and proper transfers. Linked are Instructions for Remote Desktop and for VPN usage. 
  2. Go to https://umsl.edu/go/OneDrive or Software Center/Self Service to download and install the OneDrive application client. (May need to Uninstall and Reinstall Office 365 if OneDrive is not present on UMSL issued computer.) Do NOT open OneDrive for Business.
  3. Click “Save File”, view in downloads folder.
  4. Then, click “Run File” and follow the setup screen prompts.
  5. Log in using ssoid@umsystem.edu and password, then authenticate your account using your usersname@umsystem.edu.


 Sign into OneDrive to get started

6. Follow the screen prompts to completion. Once complete, you will get the “OneDrive is Ready for You” dialogue box then click “Open my OneDrive folder” to begin your migration.

Your OneDrive is ready for you


For more instructions on how to sync OneDrive to your desktop, visit the Microsoft Sync Webpage.
For information on how to restore accidentally deleted items, visit the Microsoft Restore Deleted Files Support Page.
Foe more information on what file types are restricted, visit the OneDrive Invalid Files Page.

If you see a red "X" on the bottom right hand side of your computer screen, hover over the cloud icon and follow the prompt. If you are still having trouble after the prompt, please contact the Technology Support Center. 



The cloud icons with notations can mean several things. Please visit the OneDrive Support Page for more information and meanings.

Yes, student, employee or financial records that do not contain Highly Restricted Data information like social security or credit card number information may move to OneDrive.

If you or someone from your department needs to store Highly Restricted Data, please contact the Technology Support Center at (314) 516-6034 for more information and options. 

Please take the time to review the files in your OneDrive to delete those that you do not wish to move to the cloud or that are no longer needed.
The OneDrive client has a bbackup option to sync these folders with your OneDrive cloud storage, which makes these files available anywhere you have access to OneDrive. Please complete iinstructions at the OneDrive Backup Support Page.  

To confirm your K: drive synced, check the file counts and folder counts for both K: drives and OneDrives. Cross-reference the file count and size totals in both your K: Drives to OneDrive to endure that they match. 

Another way is to double click on the OneDrive Cloud icon on the bottom right corner. If you see a sign in prompt, sign in with sso@umsystem.edu credentials and select the “open folder” option. 

Your files will also have the below file status symbols in File Explorer: 

 File Status Icons

Once the client is installed, using your username@umsystem.edu and password at https://portal.office.com.

With OneDrive, you have up to 30 days to retrieve deleted files:

How to restore deleted OneDrive files

ITS does not recommend OneDrive for department or shared drives. ITS will announce recommendations for shared at a later time.

Google Drive is slowly being phased out. It is recommended to use only OneDrive.

Mac users may install the OneDrive application to sync folders with OneDrive. Please refer to Microsoft's setup instructions to Sync files with OneDrive on Mac OS X.
You can save disk space by enabling the Files On-Demand feature. This feature marks your files as online only, and downloads the files seamlessly as you open them, as long as you are connected to the Internet.