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Student Email

UMSL has chosen Microsoft's Office 365 service to provide students with email accounts.
All official University communications will be sent to your campus email address.

  • Your username for Office 365 is based on your SSO ID, ssoid@mail.umsl.edu
  • You may forward your Office 365 email to another email account
  • You may continue to use Office 365 email after leaving the University


Getting Student Email Started

In order to begin using your email, you must activate your Office 365 account:

  1. If you have not already activated your UMSL SSO ID, visit password.umsl.edu.
  2. Use your SSO ID to set your Office 365 password. (Office 365 passwords are separate from your SSO ID.)
  3. Log into https://mail.umsl.edu using your Office 365 login (ssoid@mail.umsl.edu) and password.

Once you log in and complete the verification process, you will be taken to the Office 365 Account Home Page. From this page you can set a new password and/or provide an alternate e-mail address to assist with recovering your password.


Faculty/Staff Email

The University of Missouri campuses have chosen Microsoft Exchange to provide faculty/staff email. As part of UM Shared Services Initiative, this solution has been collaboratively designed and built with high-availability in mind, with the primary systems on the Columbia campus and a separate failover site.

Exchange mailbox features include:

  • 15GB mail quotas
  • Outlook Web Access client provides convenient access to email via https://owa.umsl.edu/owa.
  • Improved ability to manage emails subject to retention policies.
  • Reduced need to use PST files for archiving email. By moving the contents of your PSTs back into your mailbox, you can browse or search for those items through OWA.
  • Enhanced Out of Office Assistant. When you are out of the office, you can create a separate auto-reply messages for senders outside of UM than the one seen by your UM colleagues.
  • Conversation view (available in OWA as well as the desktop client) enables you to quickly identify the most recent messages in a chain of grouped messages and responses, even when messages are located in different folders. A conversation of grouped messages can be managed as a whole.
General Configuration Details
On-campus Windows clients: for when auto-configuration does not work

Outlook 2010 and later
Outlook on campus desktops will typically auto-configure the correct settings when Outlook is restarted after mailbox migration
Off-campus Windows clients

Outlook 2010 and later
with Outlook Anywhere
OutlookAnywhere, particularly for laptops taken on and off-campus, allows a connection from off-campus without VPN
Mac Clients Outlook 2016 Mac clients are configured identically, whether on or off-campus.
Outlook Web App (formerly Outlook Web Access OWA can be accessed at https://owa.umsl.edu/owa
Smartphones and other mobile devices with Exchange Server/ActiveSync support Specific instructions are not available for:
  • Blackberry
  • Windows Phone 7
Devices with native support for Exchange Server or ActiveSync should be configured to use owa.umsl.edu (Some devices may require you to delete the existing profile and add a new one, rather than changing the existing one)
IMAP Clients Note: Due to limitations and risks with the POP3 protocol, the University has removed POP3 access to faculty/staff email.