To help protect the University from ransomware and other malicious intrusions, administrator access on all university-issued computers will be limited. This includes devices used remotely.
- UMSL ITS provides the UMSL Self-Service Center for Mac systems only.
The go to location for Mac systems to install or update software on university-issued Mac without having administrator privileges at your convenience.
To access UMSL Self Service
There are 2 ways to access Self Service:
1. Open "Launch Pad" on your Mac.
2. Go to your "Applications Folder" on the sidebar within "Finder".
Faculty and staff that need specialized software installed that is not a part of UMSL Self Service Center, will need to contact the Technology Support Center for assistance with installing the software. If the software has never been approved through the BPM12004 process, you will be directed to go through the IT Procurement Process. Your department's IT Portfolio Relationship Manager is also available to provide additional assistance to faculty and staff to ensure their software needs can be taken care of effectively.
No, this change does not affect iPads.
For most regular use and access, you will not notice a difference. However, if you try to update or install software that is not a part of the UMSL Self Service platform, you will be prompted for administrator credentials. If you need assistance, please contact the Technology Support Center.
Yes, these limitations will be on ALL university-issued devices.