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UMSL Email

Student Email

UMSL has chosen Microsoft's Office 365 service to provide students with email accounts. All official University communications will be sent to your campus email address.

Getting Started

In order to begin using your email, you must activate your Office 365 account:

  1. If you have not already activated your UMSL SSO ID, visit MyView.
  2. Use your SSO ID to set your Office 365 password. (Office 365 passwords are separate from your SSO ID.)
  3. Log into using your Office 365 login ( and password.

Once you log in and complete the verification process, you will be taken to the Office 365 Account Home Page. From this page you can set a new password and/or provide an alternate e-mail address to assist with recovering your password.

Faculty/Staff Email

The University of Missouri campuses have chosen Microsoft Exchange to provide faculty/staff email. As part of UM Shared Services Initiative, this solution has been collaboratively designed and built with high-availability in mind, with the primary systems on the Columbia campus and a separate failover site.

The University of Missouri  has upgraded the campus email solution to Exchange 2016.

Exchange mailbox features include:

 General Configuration Details

On-campus Windows clients: for when auto-configuration does not work

Outlook 2010 and later

Outlook on campus desktops will typically auto-configure the correct settings when Outlook is restarted after mailbox migration

Off-campus Windows clients

Outlook 2010 and later with Outlook Anywhere

OutlookAnywhere, particularly for laptops taken on and off-campus, allows a connection from off-campus without VPN

Mac Clients Outlook 2016

Mac clients are configured identically, whether on or off-campus.
Outlook Web App(formerly Outlook Web Access OWA can be accessed at

Smartphones and other mobile devices with Exchange Server/ActiveSync support

Specific instructions are not available for:

  • Blackberry
  • Windows Phone 7
Devices with native support for Exchange Server or ActiveSync should be configured to use (Some devices may require you to delete the existing profile and add a new one, rather than changing the existing one)
IMAP Clients

Note: Due to limitations and risks with the POP3 protocol, the University  has removed POP3 access to faculty/staff email.

Announcements regarding Faculty/Staff email:

February 6, 2017:
ActiveSync Policy

With a recent update to Exchange 2016, faculty/staff users may receive a prompt to update the ActiveSync policy on mobile devices. This is a known issue, can can often be addressed by restarting the mobile device or by removing the email profile from the device and re-creating it.

February 2017:
Retention Policies

These retention policies were suspended for the Exchange 2016 upgrade, but will be re-enabled on February 15, 2017:
  1. Mailbox 15GB Quota Limit. Custom quotas will remain in effect..
  2. Automatic purge of E-mail in the Deleted Items folder . Emails that have been in a user’s Deleted Items folder for 30 days or longer will be automatically deleted. These messages will remain recoverable for an additional 14 days using “Recover Deleted Items” but then will be permanently removed.
  3. Automatic purge of the Junk E-mail folder. Emails that have been in a user’s Junk E-mail folder for 15 days or longer will be automatically deleted. These messages will remain recoverable for an additional 14 days using “Recover Deleted Items” but then will be permanently removed.
Given these policies, the Deleted Items and Junk E-mail folders should not be used for storing emails you wish to retain. Please verify that any items you have in these folders are no longer needed.