Student Email

**On December 31, 2014 the "Student Email" link in MyGateway will no longer redirect to Office 365 email accounts without a separate login. Microsoft is discontinuing their single-sign-on service on this date. Learn More...**

UMSL has chosen Microsoft's Office 365 service to provide students with email accounts.

  • Your username for Office 365 is based on your SSO ID. (ssoid@mail.umsl.edu)
  • All official University communications will be sent to your campus email addresses.
  • You may forward your Office 365 email to another email account.
  • You may continue to use Office 365 email after leaving the University

Getting Started

You must activate your Office 365 account in order to access your email:

  1. If you have not already activated your UMSL SSO ID, visit MyView.
  2. Use your SSO ID to look up your first-time use password for Office 365. Click here to find out your first time use password!
  3. Log into http://mail.umsl.edu using your Office 365 login (SSO ID@mail.umsl.edu) and first-time use password.

Once you log in and complete the verification process, you will be taken to the Office 365 Account Home Page. From this page you can set a new password and/or provide an alternate e-mail address to assist with recovering your password.

Faculty/Staff Email

The University of Missouri campuses have chosen Microsoft Exchange 2010 to provide faculty/staff email. As part of UM Shared Services Initiative, this solution has been collaboratively designed and built with high-availability in mind, with the primary systems on the Columbia campus and a failover site on the S&T(Rolla) campus.

Exchange 2010 mailbox features include:

  • 15GB mail quotas
  • Outlook Web Access client provides convenient access to email via https://owa.umsl.edu . NOTE: You must prefix your SSO ID with "UMSL-USERS\" (i.e. UMSL-USERS\SSO ID) when logging in through the web.
  • Improved ability to manage emails subject to retention policies.
  • Reduced need to use PST files for archiving email. By moving the contents of your PSTs back into your mailbox, you can browse or search for those items through OWA.
  • Enhanced Out of Office Assistant. When you are out of the office, you can create a separate auto-reply messages for senders outside of UM than the one seen by your UM colleagues.
  • Conversation view. This enables you to quickly identify the most recent messages in a chain of grouped messages and responses, even when messages are located in different folders. A conversation of grouped messages can be managed as a whole.

 General Configuration Details

On-campus Windows clients: for when auto-configuration does not work

Outlook 2007

Outlook 2010

Outlook on campus desktops will typically auto-configure the correct settings when Outlook is restarted after mailbox migration

Off-campus Windows clients

Outlook 2007/2010 with Outlook Anywhere

OutlookAnywhere, particularly for laptops taken on and off-campus, allows a connection from off-campus without VPN

Mac Clients

Mac Mail

Entourage 2008

Outlook 2011

Mac clients are configured identically, whether on or off-campus.
Outlook Web App(formerly Outlook Web Access OWA can be accessed at http://owa.umsl.edu

Smartphones and other mobile devices with Exchange Server/ActiveSync support

Devices with native support for Exchange Server or ActiveSync should be configured to use owa.umsl.edu(Some devices may require you to delete the existing profile and add a new one, rather than changing the existing one)
IMAP Clients

Note: Due to limitations and risks with the POP3 protocol, the University is in the process of removing POP3 access to faculty/staff email. This will affect any email client using POP3, including desktop and mobile applications, as well as third party services such as Gmail, Yahoo, and Hotmail, if configured to retrieve UMSL email.

The removal of POP3 access is a system-wide change, as POP3 does not provide reliable synchronization between your mailbox and multiple email clients. It does not support retrieving mail from other folders, and it introduces a risk of removing your messages from the server if the email client is not properly configured.

If using Microsoft Outlook 2007 or above from off campus, it is possible to send and receive UMSL email without connecting through VPN. Please refer to the "Off-campus Windows clients" instructions.

If using a moblie device(smartphone, tablet, etc), please check to see if your device provides support for Microsoft Exchange. Most mobile clients provide compatible protocols for sending and receiving email, such as ActiveSync or Exchange Web Services.

IMAP clients are now required to use SSL encryption.

IMAP Server Name: imap.umsl.edu    Port: 993 (SSL required)

Access to SMTP(for sending email) is restricted to campus IP addresses, which includes VPN clients. If you cannot use the campus's SMTP server, you may be unable to send email using your SSO ID@umsl.edu address.

SMTP Server Name: smtp.umsl.edu   Port (preferred): 587 (authentication required, TLS required)    Alternate port: 25 (authentication required, TLS required)