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Case Management

Student Advocacy & Care uses a case management model to serve students that are experiencing life issues, hardships, or unmet needs that impede their ability to be a successful student.

We approach each student as a unique individual on a unique path. We are available to help students identify resources they may need, and help them make community and campus connections to secure them. 

What can I expect from case management?

Case management begins with an initial intake appointment. Your appointment will take place in a private office or over the phone. A social worker gathers comprehensive information, identifies your current stressors, concerns, and challenges. We'll also review potential sources of support and personal strengths. From there, we help create a plan of action and set goals. Our focus is on connecting students to the resources they need and being supportive and assistive. 

Students may meet with the social worker only once, or multiple times - there is no limit. Social workers will tailor their recommendations to your specific situation, concerns, and strengths. Social workers can help you connect with other resources on and off campus and check in to ensure they were successful for you.

Some challenges we've assisted students with:

  • Homelessness/housing insecurities
  • Food insecurity
  • Utility assistance
  • Childcare assistance
  • Public assistance applications

How do I refer a student?

Access the UMSL CARE Referral Form. Please complete the form as thoroughly as possible to help determine urgency of the situation and next steps.

Are you a student in need of assistance?

Access the UMSL CARE-Request Form. Once we thoroughly review your form, someone from our office will contact you within 48 hours.


If you have questions regarding either form or the process, please contact the CARE Case Manager, Shereka Kemp directly at (314) 516-6342 or via email at skemp@umsl.edu.





144 Millennium Student Center

(314) 516-6342