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Steve O’Loughlin (BSBA 1989)

Most everyone who lives in St. Louis has likely had a hospitality experience made possible by Steve O’Loughlin. From restaurants such as Three Sixty St. Louis, The Pitch, or Basso, to attractions such as the St. Louis Aquarium or the St. Louis Wheel, Steve is the industry expert behind them all through his leadership roles with Lodging Hospitality Management. He began in 1997 as regional director of operations and rose to president and chief operating officer in 2008.

His hospitality career traces back to high school, working at Stouffer’s Hotel in 1984. Throughout high school and during his studies at the University of Missouri–St. Louis, Steve experienced all facets of the hospitality business, including maintenance, front desk work, reservations, banquets, kitchen, accounting and night audit. His work and education juggling act were ultimately worth the effort thanks to the depth of his UMSL experience.

Steve O’Loughlin

“What I found so impressive about UMSL was the quality of the teachers and the personal attention I received. The campus was also very walkable and easy to navigate, an added bonus for a guy who had little time to spare between the classroom and the hotel.” 

After graduating from UMSL, he moved to Detroit to become sales manager at the Novi Hilton, returning to St. Louis in 1990 to join the Marriott Pavilion Hotel before joining Lodging Hospitality Management. Steve has been recognized for excellence throughout his hospitality career, receiving the Marriott Living the Vision Award twice and Marriott Sales Manager of the Quarter for the Midwest Region.

Steve, who lives in Webster Groves with his wife and two children, is heavily involved in the community, chairing the Explore St. Louis Convention and Visitors Commission. He is also on the boards of Boy Scouts of America, Magic House, Mercy Hospital, the St. Louis Area Hotel Association and Hilton owners Advisory Council.