Download a pdf version of our FAQs.
What type of projects does Creative Services produce?
Creative Services designs a variety of printed and digital projects, including brochures, graphic marks (logos), reports, invitations, posters, banners and more. If you would like more information, contact Traci at firstname.lastname@example.org.
How do I request a project?
How long does a project take to produce?
A project can usually be produced within 3 weeks although that timeline may not include printing. Once a project request has been reviewed, a more detailed timeline will be provided.
Is there a charge for design?
There is no fee for most of our design services. We evaluate each project as it comes in.
Is there a charge for printing and who manages the process?
Printing costs will be charged to the provided MOCODE once an estimate has been approved by the client.
Where do I find the official logo for the university?
You can download a copy of the block UMSL logo at branding.umsl.edu
I designed a logo for my department/college/unit/organization, am I able to use it?
Always reach out to us to meet your unit needs.
I designed something for my department/college but I’m not sure it’s on brand, who should I ask?
Email Traci at email@example.com for review.
Does Creative Services or MarCom create videos?
We work on some institutional videos internally, but we usually contract with outside vendors to meet most videos. We have a short list of resources we can provide upon request.
Public Relations and Content
I want to pitch a story about a student, program, faculty or staff member for UMSL Daily, UMSL Magazine or the broader media market. What should I do?
We love to receive story ideas about people in the UMSL community who are excelling or making an impact. Please reach out to Steve at firstname.lastname@example.org or any other member of the contact team to share those ideas. The team will discuss your ideas during a weekly editorial meeting to determine if they’re a good fit, realizing that we aim to showcase the full breadth of the university.
I would like help writing and distributing a press release about a project I’m working on. What should I do?
If you have a project that is newsworthy beyond just an UMSL audience, we can assist you with trying to get that story out to a wider audience in local, regional or national media. We can help draft press releases and play a lead role in their distribution or we can pitch stories directly to news reporters. Contact Steve at
email@example.com or other members of the content team to discuss those projects.
Web and Digital Communications
How do I get access to update/edit a website?
Sign-up for new user training. Once training is complete, you will receive permissions to access your portion of the website.
What if I want a new website?
How do I add an item to the event calendar?
Visit calendar.umsl.edu to submit an event. If your event is in Triton Connect, it will be added automatically. Questions? Contact Michael at firstname.lastname@example.org.
I want to have social media coverage for an event or would like UMSL to share something for my organization/department. Who should I contact?
Contact Valerie at email@example.com and we will work posts into our content calendar when we can.
How should I properly create an email signature?
What do I do if I want to have paid advertising coordinated or produced?
Contact Justin at firstname.lastname@example.org to share your needs, budget, key messages and outcomes associated with the effort.
Questions for Print or Mail Services? Visit their website.