Email Best Practices

UMSL Email Policy

Per the UMSL email policy, the University of Missouri–St. Louis (UMSL) provides email accounts to its students and encourages the appropriate use of email to further educational goals.

As a condition of access, use of any UMSL resource must comply with all applicable laws, University guidelines, policies, and contracts including, but not limited to, the Collected Rules and Regulations, Business Policy Manual, and the University codes of conduct for faculty, staff, and students.

Each student, upon admission, is issued a UMSL email account with an address in the umsl.edu domain. This account is used for University business and official communications to students.

Students are expected to regularly check their UMSL email for University communications and are responsible for messages sent to this account. Emails sent to this account are considered to fulfill any University obligation for notification.

UMSL Email Best Practices

  • Forwarding email to a personal account is at the student’s discretion but is discouraged.
  • Faculty and staff are required to use their University email accounts and the student’s University email account when conducting University business via email. This is to protect student privacy and verify delivery.
  • Faculty and staff are strongly encouraged to limit discussions of personal, identifiable information or private student record data over email.
    • Instead, direct students to use official University systems such as Canvas, MyView, MyDegree, or MyConnect to access academic records like grades.
  • Due to privacy risks in email correspondence, communications should be kept general whenever possible.
  • If it is necessary to communicate sensitive academic or personally identifiable information via email, faculty and staff should:
    • Ensure the student is aware of the privacy risks.
    • Use only University-sanctioned email accounts for such communication.