|
|
Dell: Who We
Are Dell Computer Corporation, headquartered in Austin, Texas, is the world's leading direct computer systems company and a premier supplier of technology for the Internet infrastructure. Company revenue for the last four quarters totaled $32 billion. Dell is No. 2 worldwide in marketshare and consistently the leader in liquidity, profitability and growth among all major computer systems companies, with approximately 40,000 employees around the globe. The company ranks No. 1 in the United States, where it is a leading supplier of PCs to business customers, government agencies, educational institutions and consumers. The company was founded in 1984 by Michael Dell, the computer industry's longest-tenured chief executive officer, on a simple concept: that by selling personal computer systems directly to customers, Dell could best understand their needs, and efficiently provide the most effective computing solutions to meet those needs. Through the direct business model, Dell offers in-person relationships with consumer, corporate and institutional customers; telephone and Internet purchasing; customized computer systems; online and phone technical support; and next-day, on-site product service. Today, Dell is enhancing and broadening the fundamental competitive advantages of the direct model by increasingly applying the efficiencies of the Internet to its entire business. About 50 percent of Dell's sales are Web-enabled, and about 50 percent of Dell's technical support activities and about 76 percent of Dell's order-status transactions occur online. And Dell is a key partner with many of its customers in helping them deploy the technology they need to capitalize on the efficiencies of the Internet. Dell arranges for system installation and management, guides customers through technology transitions and provides an extensive range of other services. The company designs and customizes products and services to the requirements of organizations and individuals, and sells an extensive selection of peripheral hardware and computing software. Approximately two-thirds of Dell's revenue is generated through medium and large business and institutional customers. Dell also serves home and small business PC users. The Dell line of high-performance computer systems includes Dimension and OptiPlex desktop computers, Latitude and Inspiron notebook computers, PowerEdge servers, PowerApp server appliances, Dell Precision workstation products and PowerVault storage products. The company's computers are manufactured one at a time, as ordered, at facilities in Austin, Texas; Nashville, Tenn.; Eldorado do Sul, Brazil; Limerick, Ireland; Penang, Malaysia; and Xiamen, China. *taken from www.dell.com Through its direct business model and Dell.com, Dell allows consumers to pick a system that's perfect. By displaying all possible options and prices in a single, easy-to-use web environment, Dell makes computer purchases easier than ever. |