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Measures of Success of BI Projects*
| Improved Business Performance | | 70% |
| Better Access to Data | | 68% |
| Support of Key Stakeholders | | 53% |
| User Perception that it is Mission Critical | | 50% |
| ROI | | 43% |
| % of Active Users | | 31% |
| Cost Savings | | 31% |
| Number of Defined Users | | 17% |
Other measures of success included:
- Number of BI Applications
- Number of New Requests for BI Applications
- Number of Standard ad hoc Reports
- Elimination of independent (shadow) spreadsheets
- Increased Employee Satisfaction
- Increased Customer Service
- Time Reduced
* Adapted from Howson, C., Successful Business Intelligence: Secrets to making BI a Killer Application, New York: McGraw Hill, 2008.
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