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Common Searches

View common technology resources that support teaching and working at UMSL. If you are having immediate issues, please submit a ticket using the IT Services Portal.

Getting Connected

Password Management

Change or reset your password, or your Triton ID.

Guest Access

Guest WiFi Internet Access. 

Lookup Single Signon ID, (SSO ID)

Find your Single Signon ID (SSO). 

Remote Desktop Connection

ITS provides a Remote Desktop Gateway so that VPN is no longer required to connect.

TritonNet Wireless

Please register your device to access the UMSL wireless network.

VPN (virtual private network)

Access UMSL's virtual private network. 

 

Communication & Collaboration Tools

Email

UMSL uses Microsoft 365 to provide email accounts for students, faculty, and staff. 

File Storage

With OneDrive, your files are available anytime, anywhere. 

Google Drive and Apps

Access Google Apps & One Drive using your @umsystem.edu address as your login. 

MyGateway

Access MyGateway Dashboard using your SSO ID (Single Signon ID). 

Telephone Services

Get help with your office telephone. 

Microsoft Office 365

Access Microsoft Office suite of services including 365. 

 

Learning Tools & Resources

Google Apps

Access Google Apps & One Drive using your @umsystem.edu address as your login. 

Microsoft Home Use Program

Download Microsoft Office. 

Microsoft Security Essentials

Download Microsoft Security Essentials. 

MyGateway (course management)

Access MyGateway Dashboard using your SSO ID (Single Signon ID).

MyView

Student Record Database. 

Qualtrics (survey tool)

Qualtrics tool is available to UMSL faculty, staff and students, and may be used for surveys and evaluations.  

Software Download

Please login using your SSO ID to download software. 

Microsoft Office 365

Access Microsoft Office suite of services including 365. 

 

Help & Support

Cascade Training

Register for Cascade CMS New User Training or Open Working Session. 

UMSL Computer Program (UCP)

UCP enables UMSL faculty and staff the ability to receive a computer with access to the suite of standard campus software 

 

Change/Recover Password

Follow the steps to change or recover your Single Signon ID password. 

Computer Move/Setup Request

Initiate a service ticket to request a computer move/setup.

Generic Account Request

 Sign in with your SSO ID to request a generic account. 

Knowledge Base

UMSL IT Services Portal (log in, check email, reset password, get help). 

Lookup Single Signon ID (SSO ID)

Follow the steps to lookup your SSO ID. 

Report a Problem

Use the UMSL IT Portal to report any problems.  

Technology Procurement

Obtain IT purchase approval for technology-related purchases through the online portal.

Technology Support Center

Access the IT HelpDesk. 

TritonApps Help

Having trouble? Get help with any TritonApps.