Info for New Students

Instructional Support

Info For New Students

Welcome to our campus. There is a lot of information available for you regarding technology on and off campus. We hope this page helps you locate at least some of the answers you are searching for. A few locations on campus to visit for more information and important phone numbers to remember:

Technology Support Center (Lucas Hall 211, 516-6034)

Instructional Support Services Main Office and Computer Lab (SSB 103, 516-6061)

More information for students regarding technology available to them is located in the Online Student Technology Guide

What is an SSO ID?

It is a unique ID given to all new students enrolled after January 2000. Your SSO ID is NOT your student number. The SSO ID is used to access most of the campus computing resources. Your SSO ID and password are used for logging into the MyGateway system, MyView, accessing your email, and logging into the computers on campus. If you do not know your SSO go to: Get your SSO ID.

Once you have your SSO ID and create a password, you can send and receive email (through the Student Email link within the Campus Email Module on MyGateway) log into Instructional Support Lab & Classroom computers, and access your course material on the web via MyGateway.

Your email address will be: ssoid@mail.umsl.edu, where "ssoid" is your Single Sign On ID.


MyGateway is the online course management system here at the University. You may login using your SSO ID and password to access a variety of course information, organizations, and links to other services at the University. Many instructors use the system to distribute online course materials. The system is accessible from anywhere with an internet connection and a version 4.0 browser or higher.


Studentmail is designed for the distribution of UMSL official email.

All students currently registered for on-campus classes have a Studentmail account.

  1. Student Email accounts will be active on the day they are admitted.
  2. Your username for Studentmail is your SSO ID.
  3. Your password for Studentmail is your default SSO ID password.

The easiest way to check your Studentmail account is to go to mygateway.umsl.edu from virtually any computer with Web access. Once you are logged into MyGateway, look for the section or MODULE labeled Campus Email in the left corner. Click on the Student Email link. A new window will open for Microsofts Outlook Web App page displaying your email. An alternative path to check your email is to sign on directly to home.live.com. All of the University of Missouri campuses have teamed up with Microsoft to provide students with a better e-mail solution. Students will receive a Windows Live account, which includes e-mail, online file storage, and other services. A Windows Live ID (username@mail.umsl.edu, where username is the same as your UMSL SSOID) will be used to log on to all Windows Live services. The email service is called Outlook Live.

Additional help with our email system

Computer Specifications

Blackboard (MyGateway) runs independent of the operating system. It relies on the internet browser and the plugins recommended below. Any computer with an up-to-date operating system, Windows, Mac or Linux, as long as the internet browser is up-to-date, will suffice for using MyGateway.
Note: Cookies and JavaScript must be enabled in your browser for MyGateway to work correctly.

Internet Browser and plug-ins

Once connected, you will need a web browser like Internet Explorer or Mozilla Firefox. Faculty here at the university post material in various formats, so it’s likely you’ll need to get some browser plug-ins.