Reporting Accessibility Barriers


The University of Missouri-St. Louis appreciates your assistance in improving the accessibility of our campus by reporting accessibility barriers you encounter.

Examples of barriers include:

  • a broken elevator or automatic door

  • an inaccessible website

  • a damaged access ramp or curb cut

  • a video without captions

  • lack of access to an event or program


Report an accessibility barrier

You may submit the above form anonymously. If so, you will not receive a confirmation of submission or subsequent follow-up information regarding efforts to address the barrier. If you choose to provide your name, we will confirm receipt of your report, route the information provided to the appropriate department based on the type of barrier selected, and send follow-up information to the email address you provide.

Submission of the form does not constitute a formal complaint, grievance, or request for academic or workplace accommodation. Its intent is only to assist in identifying and addressing barriers to access.

Grievance Process

UMSL is committed to providing equal opportunity to and addressing discrimination against people with disabilities, as outlined in the Collected Rules, Chapter 600.

Individuals with a disability who believe their disability is not being accommodated, or who have experienced discrimination or harassment on the basis of disability, may file a complaint with the Title IX & Equity office

A person with a disability may also file a complaint with the federal government through the U.S. Department of Education’s Office for Civil Rights (for students), the U.S. Equal Employment Opportunity Commission (for employees), or the U.S. Department of Justice (for members of the public).