IS 424B:
Theoretical Foundations of IS Research
Dr.
Ashok Subramanian Dr. Mary C. Lacity
234
Computer Center Building 233 Computer Center Building
(314)
516-6279 (work) (314) 516-6127 (work)
(314)
516-6827 (fax) (314)
516-6827 (fax)
Email:
ashok@jinx.umsl.edu mary.lacity@umsl.edu
Homepage:
http:/www.umsl.edu/~subraman http:/www.umsl.edu/~lacity
Tuesday
10:00 to 12:35 2nd floor CCB Conference Room
WINTER 2003
CLASS
Charles Chowa chowa@studentmail.umsl.edu 516-4883
Michael Griggs griggs@studentmail.umsl.edu 516-4882
Anand Jeyaraj jeyaraja@msx.umsl.edu 516-4882
Chris Kang sbk8qf@studentmail.umsl.edu 516-6291
Dennis Shi 516-4881
Danai Tsotra dgt066@studentmail.umsl.edu 516-4883
Jian (Jay) Wang swab2@studentmail.umsl.edu 516-4881
The
theoretical foundations of information systems are largely built upon the
theories from other disciplines, including the physical sciences, computer
science, sociology, psychology, and mathematics. In this course, we survey a variety of theoretical foundations
from other disciplines by reading the original works, critical responses to
these theories, and representative applications of these theories in the IS
domain. Topics include information
theory, network and topology theory, relational theory, systems theory,
sociological paradigms, theories of mind and computers, innovation diffusion
theory, structuration theory, and more.
GRADING:
|
Assignment: |
Percent
of Grade |
Due
Date |
|
Paper |
40% |
1/21/03: Topic selection |
|
|
|
2/4/03: Initial bibliography |
|
|
|
3/4/03: Categorization/Framework student proposes to use to analyze topic |
|
|
|
4/8/03: Rough draft due start of class |
|
|
|
4/29/03: Final Paper due start of class, |
|
Weekly Quizzes |
20% |
Start of Class |
|
Weekly Summary/Critique |
20% |
Start of Class |
|
Weekly Class Participation |
20% |
|
PAPER:
Each student will be required to write a review of the
empirical research in IS for one of the theories discussed in class. The model to use is:
Fichman,
R., "Information Technology Diffusion: A Review of Empirical
Research," in International Proceedings on Information Systems,
1992, pp. 195-206.
You will note that this paper is not just a laundry
list of summarized articles, but offers a framework for categorizing the
research, maps the empirical research to this framework, and offers insightful
comments on the lessons learned so far and gaps in knowledge. Students should ideally pick a topic that
might serve as a theoretical foundation for their dissertation topic. However, we are looking for a unique paper,
not a paper previously written for another course.
Given the scope of the paper, students must select a
topic by the second week of class.
Topics are summarized below to help you with your selection decision.
Both professors will grade each student's paper. However, you should work closely throughout the semester with the
professor who is leading the discussion on that topic. We are both happy to discuss your papers
many times during the semester.
WEEKLY QUIZZES:
At the start of class each week, we will administer a
brief quiz on the assigned readings.
The purpose of the quiz is to give you that extra incentive to read all
assignments prior to class. The quizzes
will assess basic understanding of the material, while the subsequent class
discussion will provide more erudite analysis.
WEEKLY PAPER SUMMARY/ CRITIQUES:
One of our goals is to also prepare you for your
comprehensive exams. One of the best
ways to do this is to summarize each book/article you read and file it into
meaningful categories so that you only have to study your summaries rather than
revisiting the 1,000 plus articles/books you will read during your doctoral
studies. For class, we are only asking
that you each prepare one summary each week, then share your summaries with
your classmates.
Each student will also be asked to present/lead the
class discussion for the article/book.
We will show you how to do this during our first meeting.
WEEKLY CLASS PARTICIPATION:
It is vital that students attend all sessions. Please
make attendance your number one priority. This class will only be valuable if
each and everyone of us makes a commitment to be prepared. That means that each student must have carefully
read all the reading assignments prior to class. We will assess the class participation grade based on our
impression of your weekly preparation, meaningful insights, plentiful comments,
intellectual curiosity, and enthusiasm.
In a rare circumstance that a student has to miss
class (such as the birth of a child or severe illness), please contact us
immediately so we may organize an audio recording of class. Students will be responsible for making up
any missed quizzes with the appropriate instructor.
TENTATIVE COURSE SCHEDULE:
Week
1 -- 1/14/03 Subramanian & Lacity:
Introduction
Week
2: -- 1/21/03 Subramanian & Lacity:
Paper topic Selection
Subramanian: Information Theory & Computing
Week
3: -- 1/28/03 Subramanian: Quantum
Information & Computing
Week
4: -- 2/4/03 Subramanian: Ontology Development
Week
5: -- 2/11/03 Subramanian: Ontologies
& Information Systems
Week
6: -- 2/18/03 Subramanian: Artificial
Intelligence & The Human Mind
Week
7: -- 2/25/03 Subramanian: Artificial
Intelligence & The Human Mind
Week
8: -- 3/4/03 Subramanian: Emergent
Theories: The Science of Networks
Week
9:-- 3/11/03 Lacity: Systems Theory: Part I
Week
10:--3/18/03 Lacity: Systems Theory:
Part II
3/25/03 SPRING BREAK NO
CLASS
Week
11:--4/1/03 Lacity: Sociological Paradigms
Week
12:--4/8/03 Lacity: Theories of Mind and Computers
Week
13:--4/15/03 Lacity: Media Research
Theory
Week 14:--4/22/03 Lacity: Innovation Diffusion Theory & Self Efficacy
Week
15:--4/29/03 Lacity: Structuration
Theory
Information Theory & Computing,
Quantum Information & Computing
Information Theory defines the
fundamental concepts that determine the design and efficacy of communications technologies. Although the theory has been adapted to a
variety of disciplines and problems such as the behavior of stocks,
investments, and even psychology, it is fundamentally a theory of
communications. Claude Shannon
articulated the theory in his seminal (but unfortunately seldom read) paper in
1954 and reprinted later in book form in 1963.
The content of the readings is certainly very conceptual but it provides
a different view of what information is. In this world where content is king,
it will refresh your notion of syntax and semantics, and the difference between
just words and the information that lies within them.
The book
about Quantum Computing provides the first comprehensive overview of the field
of Quantum Computing and Communications. It looks at the background of an
emerging technology which promises to revolutionize information processing and,
as a result, many areas of computing and communications. The book is relatively
devoid of the typically heavy mathematical content papers in this area and it
highlights the main areas of interest, including: - Fundamentals of Quantum
Information; - Experimental Realizations; - Applications; - Quantum
Cryptography; - Categories and Definitions.
Readings
Mathematical
Theory of Communication - Claude E. Shannon, Warren Weaver. (Required)
An
Introduction to Information Theory: Symbols, Signals and Noise - John
Robinson Pierce. (Supplemental)
Quantum
Computing and Communications - Michael Brooks. (Required)
Ontologies, a term from philosophy referring to the types and classifications of things that exist, recently has become a term of art in the area of business technology design. The notion of ontologies first gained acceptance outside philosophical circles among those working on the Semantic Web as a means to enable agents to reason about Web content and provide sensible responses to unanticipated situations. The readings listed below systematically introduce the idea of ontologies. The book by Gardenfors is a theoretical and conceptual examination of domains and ontologies. In the second book, Fensel provides a thorough survey of a range of ontology-based knowledge representation techniques in terms of their applicability to Web-based information exchange.
Readings
Conceptual
Spaces: The Geometry of Thought - Peter Gardenfors. (Required)
Ontologies:
A Silver Bullet for Knowledge Management and Electronic Commerce -
Dieter Fensel. (Supplemental)
Artificial Intelligence & The Human Mind
In
this set of readings we will examine the correspondence between machine
learning and its human counterpart. In
the first reading, Douglas Hofstadter, best known for his masterpiece Godel,
Escher, Bach: An Eternal Golden Braid, tackles the subject of artificial
intelligence and machine learning in his thought-provoking work Fluid
Concepts and Creative Analogies, written in conjunction with the Fluid
Analogies Research Group at the University of Michigan. Driven to discover
whether computers can be made to "think" like humans, Hofstadter and
his colleagues created a variety of computer programs that extrapolate
sequences, apply pattern-matching strategies, make analogies, and even act
"creative."
In
the second reading, Marvin Minsky, one of the undisputed fathers of the
discipline of AI, sets out to provide an abstract model of how the human mind
really works. His thesis is that our minds consist of a huge aggregation of
tiny mini-minds or agents that have evolved to perform highly specific tasks.
Most of these agents lack the attributes we think of as intelligence and are
severely limited in their ability to intercommunicate. Yet rational thought,
feeling, and purposeful action result from the interaction of these basic
components. Minsky's theory does not suggest a specific implementation for
building intelligent machines. This book is considered by many in the field as
one of the most influential for the future of AI
Fluid
Concepts & Creative Analogies: Computer Models of the Fundamental
Mechanisms of Thought - Douglas R. Hofstadter. (Required)
The
Society of Mind - Marvin L. Minsky
(Required)
Will a network science emerge
that helps us understand a variety of complex organizational systems by describing
the puzzles of human behavior and connections in mathematical terms? This is
the belief of theoretical physicists who ascribe to the "small
worlds" theory of networks. They see biology, computer science, physics,
and sociology as intimately connected. In the reading listed below, the author
Buchanan illustrates social and physical networks with examples ranging from
the infamous "six degrees of separation" theories, to the spread of
the AIDS virus, to the mapping of the nervous system of the nematode worm. Are
the similarities among these networks merely a coincidence or the result of
some underlying physics? Only further research will tell, but in the meantime
this book is a good primer to basic network concepts and contains references to
key journal articles and studies for further reading.
Reading
Nexus:
Small Worlds and the Groundbreaking Science of Networks - Mark Buchanan (Required)
Note From Lacity:
I
realize that I have a number of expensive books on my reading list, but I just think
it is vitally important that doctoral students read the original works. Therefore, I ordered two entire sets of
books from Amazon, one for myself and one set for the class. I will keep your set in my office. Each student is welcome to borrow any book
for two days. This way I hope the
entire class has an opportunity to read the books even if they are out of your
price range.
Systems Theory: Part I
In
the two sessions on systems theory, we will define systems, and look at
properties of systems, including the rational and political nature of
information and information systems. I
know this section's reading list is a bit ambitious, but we will start with Von
Bertalanffy, generally recognized as the father of general systems theory. Von Bertalanffy was a biologist and
philosopher, who searched for the universal laws of organization. His legacy is important because many believe
social systems are like living organisms in the sense that both display
wholeness, interact with their environment, exhibit strategies of
self-maintenance, and experience cycles of birth, growth, maturity and
death. Two other biologists, Stephen
Jay Gould and Elderidge, made significant contributions to their field, which
have been subsequently adopted in ours.
Specifically, Gould and Elderidge challenge Darwin's notion of
evolutional diversity. Darwin saw
diversity as an expanding cone, i.e., with diversity increasing over time. Gould and Elderidge noted that biological
diversity was actually greater in the past, leading them to conclude that
evolution has periods of rapid growth in diversity punctuated by periods of
rapid extinction.
Von Bertalanffy, General Systems Theory: Foundations, Development and Applications, New York, George Braziller, 1968. (Available on Amazon for $11.17 or to borrow from Lacity). (CHRIS)
Gould, Stephen, "Punctuated Equilibrium in Fact and Theory," Journal of Social Biological Structure," Vol. 12, 1989, pp. 117-136. (ANAND)
Sabherwal, Rajiv, Hirschheim, Rudy, and Goles, Tim, “The Dynamics of Alignment: A Punctuated Equilibrium Model” , Organization Science, Vol.12, No.2, 2001, pp. 179-197. (JAY)
Gersick, Connie, "Revolutionary Change Theories: A Multilevel Exploration of the Punctuated Equilibrium Paradigm," The Academy of Management Review, Briarcliff Manor; Jan 1991; Vol. 16, Iss. 1; pg. 10-37. (DANAI)
Lichtenstein, Benyamin M., "Evolution or transformation: A critique and alternative to punctuated equilibrium," Academy of Management Journal, Briarcliff Manor; 1995; pg. 291-296. (CHARLES)
Systems Theory: Part II
Part
II focuses on social systems. We begin with C. West Churchman's seminal work on
The Design of Inquiring Systems, which pushed the envelop of social
systems design. Churchman's legacy to
our field was celebrated in a 1994 issue of Interfaces, on his 80th
birthday. Jaana Porra, a good friend
and colleague, became friends with Churchman and subsequently interviewed him
for Information Systems Frontiers.
Her own original contribution to systems thinking is captured in her
research on Colonial Systems, published in Information Systems Research. Another eminent thinker is Peter Checkland,
who for thirty years has argued that our engineering approaches to technical
problems are insufficient to address complex social organizational
problems. He has argued for a soft
systems methodology. Another Classic,
Gareth Morgan's Images of Organization, uses five powerful metaphors to
understand organizations: organizations as machines, organizations as
organisms, organizations as brains, organizations as cultures, organizations as
politics.
Churchman, C.W., The Design of Inquiring Systems: Basic Concepts of Systems and Organization, New York, Basic Books, Inc. 1971. (Limited Availability, full copy in packet) (MICHAEL)
Churchman, C.W., "Management Science: Science of Managing and Managing of Science," Interfaces, Jul/Aug 1994; Vol. 24,Iss. 4; pp. 99-110. (DENNIS)
Muller-Merbach, Heiner, "A System of Systems Approaches," Interfaces, Linthicum; Jul/Aug 1994; Vol. 24,Iss. 4; pg. 16-25. (JAY)
Porra, J., “A Dialogue with C. West Churchman,” Information Systems Frontiers, 3, 1 2001, 19-27.
Porra, J., "Colonial Systems," Information Systems Research, 10, 1 (March), 1999, pp. 38-69. (ANAND)
Checkland, Peter, Systems Thinking, Systems Practice, Wiley, UK, 1981. (available on Amazon for $60.00 or to borrow from Lacity) (DENAI)
Morgan, Gareth, Images of
Organization, Sage Publications, Newbury Park, California, 1986. (Available
on Amazon for $40.95 or to order from
Lacity) (CHARLES)
Optional: Students interested in Jaana's work may refer to her published dissertation: Porra, J., Colonial Systems, Information Colonies, and Punctuated Prototyping, University of Jyvaskyla Printing House, 1996.
Optional: Swanson, Burt, "Churchman's Theory of Design Integrity," Interfaces, Linthicum; Jul/Aug 1994; Vol. 24,Iss. 4; pg. 54-60.
Optional: Mason, Richard, "Securing: One Man's Quest for the Meaning of Therefore," Interfaces, Linthicum; Jul/Aug 1994; Vol. 24,Iss. 4, pp. 67-72.
Sociological Paradigms
Burrell
and Morgan's seminal summary of sociological paradigms has long been a required
reading list on Ph.D. seminars in North American and European business
schools. The book's impact was to compellingly
argue for theoretical and methodological diversity in organizational
studies. Critics, however, subsequently
contested that research paradigms can be neatly organized into a Cartesian
plane, and some have even called their framework "boring and
misleading." I look forward to
your own reactions to these fascinating arguments.
Burrell, G., and Morgan, G., Sociological Paradigms and Organizational Analysis, Heinemann Educational Books, New Hampshire, 1979 (reprinted 1988; Available on Amazon for $49.95 or to borrow from Lacity). (DANAI)
Hirschheim, R., and Klien, H., "Four Paradigms of Information Systems Development," Communications of the ACM, Vol. 32, 10, pp. 1199-1216. (JAY)
Hirschheim, R, Goles, Tim,
"The Paradigm is Dead, the Paradigm is Dead…. Long Live the Paradigm: The
Legacy of Burrell and Morgan", OMEGA, Vol. 28, May 2000, pp.249-268. (MICHAEL)
Deetz, Stanley, "Describing differences in approaches to organization science: Rethinking Burrell and Morgan and their legacy," Organization Science, Linthicum; Mar/Apr 1996; Vol. 7, Iss. 2; pg. 191, 17 pgs (DENNIS)
Willmott, Hugh; "Breaking the paradigm mentality, " Organization Studies, Berlin; 1993; Vol. 14, Iss. 5; pg. 681, 39 pgs. (CHRIS)
Theories of Minds and Computers
Is
your brain merely the biological equivalent of a computer? Do/Will computers
think? This session explores the history of artificial intelligence, beginning
with Alan Turing, who provided us with the Turing Test. Turing's test basically
said we will achieve AI when an outsider cannot tell the difference between a
computer-generated result and a human-generated result. Searle kicked up the
ante by looking inside the machine in his Chinese Room metaphor. Godel is the
author of one of the most formidable ideas of the twentieth century; he proved
that formal systems (like chess, math, or computers) cannot be both complete
and consistent. Godel's contribution to
this "Can A Machine Think" debate is devastating--formal systems
cannot cope with paradoxes, but human intelligence can.
Casti,
John, "The Cognitive Engine," in Paradigms Lost, William
Morrow & Company, New York, 1989, pp. 261-339. (New version available in
Amazon for $11.17 or to borrow from Lacity.)
(DENNIS)
Turing,
Alan, "Can a Machine Think?" in
1951, (CHRIS)
Searle,
John., Mind, Language, and Society : Philosophy in the Real World. (Available
on Amazon for $11.20 or to borrow from Lacity). (MICHAEL)
Godel, K., "Formally Undecidable
Propositions of Principia Mathematica and Related Systems, Translated by B.
Meltzer (available on Amazon for $6.95 or to borrow from Lacity) (ANAND)
Students interested in this topic should
read:
Optional:
Dreyfus, Hubert, and Dreyfus, Stuart, Mind Over Machine, Free Press, New
York, 1986.
Optional: Crevier,
Daniel, AI: The Tumultuous History of the Search For Artificial Intelligence,
Basic Books, 1993.
Media Richness Theory:
When you want to communicate--do you walk into
someone's office, use email, the telephone, voice mail, or memos? Media
Richness Theory posits that you select certain media based on the richness
required for effective communication. Face-to-face is the richest medium
because you can use verbal and non-verbal feedback to determine the
effectiveness of your communication. Email is one of the least rich media--it
is essentially unilateral and does not always effectively communicate your
tone. But do we really make such rational choices when selecting communication
media?
Daft, R. L. and Lengel, R. H.
"Organizational Information Requirements, Media Richness and Structural
Design," Management Science (32:5), 1986, pp. 554-571. (DANAI)
Lee, Allen, "Electronic Mail as a
Medium for Rich Communication: An Empirical Investigation Using Hermeneutic
Interpretation.", MIS Quarterly, Vol. 18, 2, 1994, pp. 143-157.
(MICHAEL)
Ojelanki K. Ngwenyama and Allen S.
Lee:"Communication Richness in Electronic Mail: Critical Social Theory and
the Contextuality of Meaning," MIS Quarterly, Minneapolis; Jun
1997; Vol. 21, Iss. 2; pg. 145, 23 pgs
(CHARLES)
Carlson, and Zmud, Robert, " Channel
expansion theory and the experiential nature of media richness
perceptions," Academy of Management Journal, Briarcliff Manor; Apr
1999; Vol. 42, Iss. 2; pg. 153, 18 pgs. (ANAND)
Carlson, Patricia, "An investigation
of media selection among directors and managers: From "self" to
"other" orientation," MIS Quarterly, Minneapolis; Sep
1998; Vol. 22, Iss. 3; pg. 335, 28 pgs.
(DENNIS)
Dennis, Alan R and Kinney, Susan,
"Testing media richness theory in the new media: The effects of cues,
feedback, and task equivocality", Information Systems Research,
Linthicum; Sep 1998; Vol. 9, Iss. 3; pg. 256, 19 pgs. (CHRIS)
Innovation Diffusion Theory
& Self Efficacy:
What
good are information systems if people do not adopt them? Innovation Diffusion Theory posits that the
rate of innovation adoption (innovations can of course include information
systems) is dependent upon the attributes of the innovation (such as its
relative advantage over other options, the ability to try the innovation out,
etc), attributes of the social system (such as absence or presence of a
change agent or opinion leader), attributes of the communication channel (such
as marketing the innovation), degree of self efficacy (extent to which
the user believes herself capable of performing), etc. This session explores the original theories
associated with adoption behavior and explores empirical IS examples.
Rogers, E.M., Diffusion of Innovations,
New York, Free Press, 1995. (Available on Amazon for $32.95 or to borrow from
Lacity) (ANAND)
Ajzen, I., and Fishbein, M.,
Understanding Attitudes and Predicting Social Behavior, Prentice Hall,
Englewood Cliffs, 1980. (Available on Amazon for $22.40 or to borrow from
Lacity) (JAY)
Fichman, R., "Information Technology
Diffusion: A Review of Empirical Research," in International
Proceedings on Information Systems, 1992, pp. 195-206.
Wood, Robert, and Bandura, Albert,
"Social Cognitive Theory of Organizational Management," Academy of
Management Review, Vol. 14, Iss. 3;
pg. 361, 24 pgs. (CHARLES)
Davis, Fred, "Perceived Usefulness,
Perceived Ease of Use, and User Acceptance of Information
Technology," MIS Quarterly,
September, 1989, pp. 318-339. (MICHAEL)
Adams, Dennis, Nelson, Ryan, and Todd,
Peter, "Perceived Usefulness, Ease of Use, and Usage of Information
Technology: A Replication," MIS Quarterly, June, 1992, pp. 227-245.
(DENNIS)
Taylor, Shirley; Todd,
Peter A; "Understanding
information technology usage: A test of competing models";
Information Systems
Research, Linthicum; Jun 1995; Vol. 6, Iss.
2; pg. 144, 33 pgs. (CHRIS)
Optional: Students interested in this topic should
read Dr. Joseph Rottman's dissertation, Social Closeness As a Contributing
Factor to the Rate of Diffusion of a Technological Innovation, Washington
University, 2002.
Structuration Theory:
Does
IS change organizational structure, or does the organizational structure
dictate what type of IS is adopted? A stream of IS researchers have turned to
Gidden's structuration theory to help answer the question. Borrowed from
sociology, structuration theory poses that societal structures, while enduring,
are constantly recreated and evolving. In the context of IS, the same computer
system will have drastically different effects on an organization.
Structuration theory helps us to understand why. I've also included four
articles that debate structuration theory in the accounting context (the Boland
verses Scapens & Macintosh papers.)
Giddens,
The Constitution of Society: Outline of the Theory of Structuration (Available
on Amazon for $21.95 or to borrow from Lacity). (DENAI)
Jones,
Matthew, " Structuration Theory," Rethinking Management Information
Systems, (Currie and Galliers, eds., Oxford University Press, 1999, pp.
103-135. (DENNIS)
DeSanctis, Geradine; Poole, Marshall
Scott; "Capturing the complexity in advanced technology use: Adaptive
structuration theory," Organization
Science, Linthicum; May 1994; Vol. 5, Iss. 2; pg. 121, 27 pgs. (ANAND)
Alexander, E.R., "A Structure Theory
of InterOrganizational Coordination: Cases in Environmental Management," The
International Journal of Organizational Analysis, Vol. 6, 4, October, 1998,
pp. 334-354. (MICHAEL)
Structuration Theory as Applied to
Accounting:
Scapens, Robert, and Macintosh, Norman, "Structuration Theory in Management Accounting," Accounting, Organizations, and Society, 1990, Vol. 15, 5., pp.455-478. (JAY)
Boland, Richard, "Accounting and the Interpretive Act," Accounting, Organizations, and Society, Oxford, Feb/Apr 1993, Vol. 18, Issue 2,3, pp. 125-147. (CHRIS)
Scapens, Robert, and Macintosh, Norman, "Structure and Agency in Management Accounting Research: A Response to Boland's Interpretitive Act," Accounting, Organizations, and Society, Oxford, Oct/Nov 1996, Vol. 21, Issue 7,8, pp. 675-690.
Boland, Richard, "Why Shared
Meanings Have No Place in Structuration Theory," Accounting,
Organizations, and Society, Oxford,Oct/Nov 1996; Vol. 21, Iss. 7,8; pg.
691.