Student Planner 2013-2014

Cashier's Office

 

Address: 285 Millennium Student Center
Phone: (314) 516-5151
E-Mail Address:  cashiers@umsl.edu
Web Address: http://www.umsl.edu/services/cashiers

Fee Assessment

Fees for coursework vary due to the student’s residency standing, undergraduate or graduate status, credit hours, and the applicability of any course fees charged to specific courses or programs. The total per-credit-hour fee rate includes Tuition, mandatory fees, and course fees. Detailed Information on tuition and fee rates and residency status can be found on the Cashier’s website

Financial Responsibility

Each semester, a Financial Responsibility Agreement will be presented to all students. The agreement explains the billing methods, payment options and all policies related to student accounts. It is the responsibility of the student that fees are paid and other financial obligations are paid as they become due regardless of who is making the payments. Students who need assistance in meeting their financial obligations should contact the Financial Aid Office in a timely manner. Students are expected to adhere to important dates and policies that impact fees. Due datesand fee reassessment dates are posted on the Cashier's website and through links on the eBill website. The non-payment of any financial obligation may result in additional collection fees, the inability to register and the withholding of student records. 

Billing

The Cashier's Office bills you by posting a monthly student account billing statement on eBill around the 10th of any month in which there's a new charge or credit on your account. The Cashier's Office will send you and your authorized payer (if any) a billing notification email reminder to check your statement and pay any balance due. The mail.umsl.edu email address will be used for students and the authorized payers email address will be used for authorized payers.

Payment of Fees

Payments are due on the first day of each month. The minimum payment can be found at the top of the monthly billing statement or by checking the percentage due as shown in the billing schedules on the Cashier’s website. If a student chooses to make the minimum payment or a partial payment, a finance charge of 1% will be assessed on the unpaid billed balance. The monthly 1% finance charge can be avoided by paying the balance in full. A $10 late payment fee will be charged to student accounts which have been billed and not paid by the due date.

All fees, fines, bookstore charges, etc. must be paid by the last day of the term. After the term ends, unpaid accounts will be turned over to an outside collection agency. Collection agency fees of up to 50% of the unpaid account balance will be added to the student's account. Student accounts must be paid in full before a student will be permitted to register for upcoming semesters or receive transcripts or a diploma.

Payment Options

Online – Log on to the MyView student system to make payment using a personal checking or savings account or a MasterCard, Discover or American Express credit card.(2.75% service charge applied to credit card payments)  VISA credit cards are NOT accepted.

Mail – Send your check or money order to the Cashier’s Office at: University of Missouri - St. Louis 285 Millennium Student Center (MC 212) One University Blvd. St. Louis, MO 63121-4400. Include student name and student number on the check or money order.

In person – Visit the Cashier’s Office on the second floor of the Millennium Student Center in room 285. Payment in cash, check, money order or pin based MasterCard or VISA debit are accepted at the cashier stations. Credit card payments cannot be processed at the cashier stations, but are accepted online from http://ebill.umsl.edu.

Payment Kiosks – Payment from a personal checking or savings account or by MasterCard, Discover, or American Express credit card can be made at any of the four payment kiosks located in the MSC. (2.75% service charge applied to credit card payments)  VISA credit cards are NOT accepted.

Payment Drop Box - A secure payment drop box is situated just outside the Cashier’s Office, room 285 of the Millennium Student Center. Only check or money order payments, please.

Any communications concerning disputed debts, including instruments tendered as full satisfaction of debt, must be sent to Account Disputes, 1 University Blvd., 289 Millennium Student Center, St. Louis, MO 63121-4400.

Any check presented to the university for payment that is returned unpaid will be assessed a $20.00 returned check fee in addition to any fees that the bank may charge.

ERDPP – Employer Reimbursement Deferred Payment Program. Many companies offer tuition reimbursement to their employees. While the student is ultimately responsible for the payment of their tuition and fees, the Cashier’s Office offers the ERDPP program to allow a student to take advantage of this employer benefit by deferring payment of all, or a portion, of their tuition and related costs. There is qa $50.00 application fee each semester.

Financial Aid – If you have applied for financial aid in advance and have received an award letter, your letter describes how much of your award will be paid towards your student fees. If your financial aid does not cover all the fees, then you must pay the remainder of your student fees yourself by the due date. Financial aid that has not yet been disbursed will appear on your monthly billing statement as "Anticipated Aid". Your statement will reflect Anticipated Aid as being deducted from your Account Balance giving you an Adjusted Amount Due. Your Minimum Payment is a percentage of the Adjusted Amount Due plus a 1% finance charge of the Adjusted Amount Due. Students should pay either the Adjusted Amount Due or the Minimum Payment by the due date to avoid a $10 late payment fee.

Third Party Sponsor – When an organization, makes a commitment to pay your educational expenses, they are considered a third party sponsor. If you are expecting a third party sponsor to pay your tuition and fees, you will need to have your sponsor submit a letter of authorization to the Cashier's Office. Once the sponsor’s letter is received, a credit for the amount the sponsor has indicated will be applied to your student account. An invoice for this amount will then be sent to your sponsor. You are responsible for paying any charges not covered by your sponsor on time, to avoid finance and late charges or other penalties.

Refunds

A credit balance is the result of an overpayment on a student's account from Financial Aid, loans or payments received. Credit balance refunds will be processed when a credit actually exists on the student's account. Anticipated Financial Aid must be received and posted to the student's account in order for a credit to exist and for a refund to be processed.

When financial aid funds are received by the University, the funds are applied to the students account. During the Fall and Spring semesters, financial aid funds are applied to student accounts no sooner than ten days prior to the start of classes. During the Summer semester, financial aid funds are applied to student accounts no sooner than the day the student is actually taking the course(s) that have the hours required to receive the aid. If the student has a credit balance after financial aid funds have paid all account charges in full, the student is now eligible for a refund.

Parent-Plus Loan Refund - Credit balances resulting from the disbursement of Parent-Plus Loans will be refunded directly to the parent.

Credit Card Refund - If a credit card payment has been made towards your student account in the past 60 days, any refund due to you will be returned to that credit card.

Drop/Withdrawal Refund – Students who are leaving school or dropping classes are responsible for canceling their registration and verifying that their classes have been dropped. Any refunding of fees will be made according to the reassessment schedule available on the Cashier’s website. Fees reassessed may include Tuition and Course/Supplemental fees (if applicable). The Spring and Fall reassessment schedules only apply to regular 16 week session courses. The Summer reassessment schedules only apply to regular 4 week, 8 week and 12 week session courses. Fee reassessment for courses not in regular sessions will be based on the course’s total number of calendar days (weekends and holidays included) and the number of calendar days that the student was enrolled in the course. If the meeting dates for your course are different from the regular session meeting dates, please contact the Cashier's Office as your fee reassessment for withdrawal or dropping may differ from the regular reassessment.

The refund process requires two to four weeks processing time after withdrawal or dropped classes. When a student completely withdraws from a semester and was receiving federal financial aid, the University and/or the student may be required to return some of the financial aid, awarded to the student.

Charges that students accrue prior to a refund being issued will be deducted from the refund amount. Charges that are accrued after a refund is issued will be billed to the student on the monthly billing statement. As student accounts go into credit balance, the Cashier’s office processes refunds to students by checks through the mail and by direct deposit to students personal checking or savings accounts. Students should allow 7-10 business days from the day that the refund is processed to receive a refund check in the mail. For students that have direct deposit, please allow 3-5 business days from the day that the refund is processed to receive the refund in your bank account.

Cancellation of Registration Due to Nonpayment of Fees

The university will attempt to notify any student whose registration is about to be administratively cancelled for nonpayment of fees prior to taking this action.

On or before the last day on which a student may enroll in a course, a cancelled student's space in a course will be given to other students on that course's wait lists. The cancelled student will be placed at the end of the course wait list.

Any student who has been administratively cancelled for nonpayment of assessed fees may not enroll in a class unless the required fees have been paid and the student has officially re-registered.

Cancelled students who re-register on or after the first day of the semester will be assessed an additional nonrefundable late registration charge.

Fees May Change Without Notice

The university reserves the right to modify by increase or decrease the fees charged for attendance and other services at the university, including but not limited to tuition or educational fees, at any time when in the discretion of the governing board the same is in the best interest of the University, provided that no increases can or will be effective unless approved by the governing board not less than 30 days prior to the beginning of the academic term (semester, etc.) to which the fees are applicable, with all modification of fees to be effective irrespective as to whether fees have or have not been paid by or on behalf of a student prior to the effective date of the modification.