Personal Evaluation

Overview

This resume is a detailed look at the inner workings of my personal experience for Information Systems. I am open to new challenges in life and I plan on using this class as a method to continuously improve myself for this chosen path.

Strengths and Weaknesses

Strengths:
I have ample experience working in a business environment on a team concept. I am currently a team lead at my position. I'm a hard worker who handles my responsibilities, and hold others accountable for theirs. I am open to work with anyone and I have great communication skills. I use my weaknesses to improve myself and I feel that is my best strength.

Weaknesses:
I don't have a lot of personal experience in working with software and code. However, I plan on using my time here at UMSL to get my Info Systems skills on par with my business experience.

Education and Experience

Computer Education:
Info Systems - 1800 - C - Florissant Valley
MGL APPL OBJ-Oren. I - 3806 - B+ UMSL
Currently Enrolled:
MGL APPL OBJ-Oren. II - 3816 - (pending) - UMSL
Info Systems Analyst - 3810 - (pending) - UMSL

Computer Experience:
I am skilled in Microsoft office, and slightly below intermediate in Java. The Auto Claims system at my job is called Charlie. We use this to get policy information and handle all claims submitted by the insured. Trexo is an on-line system in our office used for payment processing, and storing files faxed and emailed files.
Skilled Microsoft office: Word, Power Point, Excel
Intermediate Java
Beginner Dream-weaver
Skilled Work Systems: Charlie, Trexo, ARMSWEB

Business Education:
Associates Degree in Business Administration with Management Option - Florissant Valley - Spring 2008 - Graduating GPA: 3.1
Current Junior Level Bachelors Information Systems- UMSL - Current UMSL GPA: 3.3

Business Experience:
I have excellent business experience due to the fact that I have been working full time in a business environment, so I have direct on the job experience. I have received my associates degree in business administration and I am currently a Junior level part time business student at UMSL. I have over 5 years of working in a business environment on a day to day basis.
Full Time Auto Claim Adjuster - 4 years
Part Time Catalog Company Customer Service Representative - 1 year

Self Ratings Scale 1 - 10

Coordinating Team Projects
My Score 8:
I rated myself an 8, because I have been on multiple team projects for various functions at my current job. I have been able to give advise and implement various activities and plans to get a goal accomplish or just to inform coworkers on new processes. I have took on the role as the leader of team projects that have been assigned in multiple classes and made sure that the assignments got completed on time and in an orderly fashion. I don't mind to take a backseat as others lead on projects and I focus on my specific assigned task due to my ability to be a team player.

Creative Skills
My Score 7:
I have an open mind. I like to look outside the box to get a goal accomplish as efficient as possible. I don't feel that someone has to follow the exact guidelines unless explicitly advised to. There are always multiple ways to accomplish a goal and I try to keep my mind open to all possibilities. At the same time, I do like to have some type of direct guidance of what is needed to be accomplished, so I rated myself a 7.

Communication skills
My Score 9:
I have worked in a inbound call center for multiple years and on various levels. I have gained experience in breaking down complicated claim processes to insureds on all education levels for their auto claims. I feel that this experience gave me the ability to communicate with anyone. I realize that communication is a 50/50 process between listening and being able to get your point across without being demanding. I speak with sophistication and in a manner that I am able to be understood. I have work and class experience with public speaking to the point that doing it is a none issue for me.

Project Area Experience
My Score 9:
I have worked with people from the Enterprise IT department and in house IT reps in developing better functions for our work systems. This includes advising on what works properly, what is needed for improvements, what doesn't work properly, and what can be done to get the systems to run more efficient. I have more experience being the person using the system compared to being the person who is going to building it. I know what workers need to get their particular job accomplish from my business background. I can take these skills and apply them to current analyst project as I learn and develop in information systems.

Analytical skills
My Score 8:
I find that I don't just take "because I said so" very well. Depending on the task, I am the type of person that would like to find out why something is as it is. So I personally take a more in depth look at the situation. I try to use the outside environments effect on the particular situation to determine why it is as it is.

Project Management Skills
My Score 8:
I don't mind taking over the leader role and disburse out the task on something that I am confident in my abilities in. Even if it is something that I am not familiar with, I don't shy away from learning a particular skill that is needed. I keep myself on task to get my goal accomplish in a timely fashion. However, I do have lapses of procrastination when given an extensive time frame.

Work and School Schedule

Work:

Tuesdays - 9:45 a.m. - 8:00 p.m.
Thursdays - 9:45 a.m. - 8:00 p.m.
Fridays - 9:45 a.m. - 8:00 p.m.
Saturdays - 8:00 a.m. - 6:00 p.m.

School Schedule:

Mondays - {11:00 a.m. - 12:15 pm.} { 5:30 p.m. - 6:45 p.m.}
Wednesdays - {11:00 a.m. - 12:15 pm.} {5:30 p.m. - 6:45 p.m.} { 6:55pm - 9:35 p.m.}

Location:

North County St. Louis in Florissant, Missouri