Information Systems
College of Business Administration
University of Missouri - St. Louis

INF SYS 3810 -- Information Systems Analysis
Syllabus -- Spring, 2017
Hoffer, J.A., J.F. George and J.S. Valacich, Modern Systems Analysis and Design, Seventh Edition, Reading, MA: Pearson/Prentice Hall Publishing Company, 2013.

Gause, D.C. and G.M. Weinberg, Are Your Lights On? How to Figure Out What the Problem REALLY Is, New York: Dorset House, 1990.
               Two copies are on Reserve at the library.

Brooks, F.P., The Mythical Man-Month, Boston: Addison-Wesley, 1995.
               Electronic copy is available under MyGateway and there is a copy on Reserve at the library.

The Field Guide to Human-Centered Design (download for free)

Class Web Sites:

Class WebPage
Current Page
Analysis Readings
Regular HomeworkOn MyGateway under "Announcements"
Semester Assignments
Class Schedule

Other Useful Websites:

HTML Readings
Webpage Tutorialvideo
Networking Events
Acceptable Usage Policy
Student Technology Guide
Student Conduct Code
UMSL Home Page
IS Home Page

Prerequisites: INF SYS 3806 (Object Oriented Programming I), with a grade of C- or better.

Drop Policy: For the purposes of this policy, the "effective drop date" is the date which I am informed of the drop or the actual date of the drop, which ever is later. Students can and may inform me by leaving me a note in my mailbox, leaving me a message (on voice mail or e-mail) or by speaking to me in person or over the telephone.

A student may drop this class until March 2 with a passing grade. (Note the University policy states that you may drop until February 13 without receiving a grade; this policy is simply an extension of the University policy.) Between March 3 and April 17 a student will receive either a passing grade (excused) or a failing grade (F) depending upon his or her performance (current grade) in the course. A student may withdraw after April 17 only with and solely with the approval of the dean of his or her division. If you want to withdraw after this date, go directly to your dean; do not ask for my signature -- my signature is not needed and I will not provide it. Under no circumstance may a student drop this class after May 3, 2017.

Class Objectives: Systems Analysis and Design is the art of problem solving. Systems analysis is the study of a current business system and its problems, the determination and definition of business needs and information requirements, and the evaluation of alternative solutions. Systems design (next semester) is the general and detailed specification of a computer and human solution that meets the requirements determined during systems analysis. During the life of a system, a systems analyst may monitor or evaluate its ability to continue to meet business requirements, and will design and implement modifications and enhancements in response to end-user requests and environmental changes.

At the conclusion of the course, you should be able to:
. Creatively problem solve
. Learn from failures
. Work successfully with a group of your peers on a common problem
. Communicate better
. Analyze an existing information system (whether manual or automated)
. Prepare and present a cost benefit analysis, including a risk assessment
. Successfully make a business case for a technological solution
. Understand the principles of SAD
. Understand SAD standards and measures thereof
. Understand methodologies and the differences among them
. Work with a variety of SAD methods, and tools
. Understand CASE tools
. Define object, data and process models
. Understand and apply traditional process-oriented life cycle methods
. Understand and apply data-oriented life cycle methods
. Understand and apply agile development methods
. Understand and apply human-centered design methods
. Document business processes
. Understand system stakeholders and understand how to address their many perspectives
. Utilize observation, questionnaires and interview schedules to discover system requirements
. Document information system requirements
. Generate alternative solutions to an information systems problem and choose among them
. Prototype a user interface for a new information system

My Expectations:
. I assume you are here to learn about systems analysis in preparation for your ultimate career. To accomplish that:
      . You must come to class prepared; you must read and think about the material before you get here.
      . You must demonstrate critical thinking skills.
      . You to participate in class discussions and class activities.
      . You must participate fully in the class project. This means that you will think about your project, go to group meetings, participate in the data collection and analysis. Each person must accept the responsibility for the project.
. It is your responsibility to ask questions in class or office hours when you are confused.
. I expect you to be courteous and respectful to me and your classmates, and professional to class visitors and to your clients.
. I expect you to write clearly, with a development of your concept, at the collegiate level
. While I will not monitor your use of the computers during class, I expect you to be respectful in your use of the computer and I expect you to pay attention regardless of what you are doing with the computer.
Your success in this course is important to me. When I believe that the programs offered by Student Retention Services (SRS) will help you academically, I will send a referral via MyConnect, the campus Academic Alert System. The SRS offers assistance tailored to specific instructional needs. Learn about the MyConnect system in the online Student Planner.

Classroom Courtesy: I realize that I should not have to tell you these things, and I apologize to those of you for whom this is unnecessary, but in the past few years I have noticed a significant increase in bad classroom manners and inconsiderate behavior. So please adhere to the following rules. Repeated violations of these will be grounds for reducing your course grade.
. Adherence to the Student Conduct Code is expected.
. Adherence to the Acceptable Use of Computing Code is expected.
. I commit to create a climate for learning characterized by intellectual diversity and a respect for each other and the contributions each person makes to class. I expect you to make a similar commitment.
. I am committed to insuring a positive learning environment by respecting that University policy. I expect you to make a similar commitment. In particular, I refer you to the University’s Collected Rules 200.015, which says, “Information about student views, beliefs, and political associations that fellow students acquire in the context of course discussions should be handled responsibly. Students are encouraged to be sensitive to the potential that dissemination of information about fellow students derived from course discussions may be perceived as defamatory and/or may subject them to ridicule, harassment or reprisal from those who do not agree with the views, beliefs or political associations expressed in the course.”
. Turn off (or at least silence) your phones and other electronic devicesbefore entering class; do not talk on the phone in class.
. Come to class on time. In those rare cases where being late is unavoidable, please enter the classroom quietly and take a seat as close to the door as possible. If the class period is more than half done, do not bother to come to the class. Once in class, do not get up and leave unless it is truly an emergency.
. Open beverage cans and bottles and snack bags before class starts. If you eat during class, please do so quietly. Clean up afterwards; wipe up spills and throw away trash.
. Keep talking with your neighbor to a minimum. If you are confused about something in class, please ask me - that is my job.
. When you the laptop computers, do so quietly.
. When we have guest speakers, I expect that you will pay attention and will not be improperly using the computer or talking to neighbors.
. Bring a handkerchief or tissue to class to blow your nose in case you get the sniffles.
. I am not going to supervise your attention in class. However, you are responsible for all the material covered in class -- if you do not pay attention and miss important material, I am not going to go over it again.

Title IX Requirements: Under Title IX, all UMSL faculty, staff, and administrators (with limited exception) are obligated to report any incidents of sexual harassment, sexual misconduct, sexual assault, or gender discrimination to the Student Affairs office and/or other University officials. This ensures that all parties are protected from further abuses and that victim(s) are supported by trained counselors and professionals. Note: There are several offices at UMSL (e.g., Counseling Services, Health Services, Community Psychological Service, Center for Trauma Recovery, and Student Social Services) whose staff are exempt from Title IX mandated reporting, when the information is learned in the course of a confidential communication.

Academic Honesty: According to the University Standard of Conduct, Section 6.0101,

The Board of Curators recognizes that academic honesty is essential for the intellectual life of the University. Faculty members have a special obligation to expect high standards of academic honesty in all student work. Students have a special obligation to adhere to such standards.

Furthermore, note that the University's Collected Rules 200.010 B.1 REQUIRE faculty to notify Academic Affairs of suspected cases of dishonesty. It states, "In all cases of academic dishonesty, the instructor shall make an academic judgment about the student's grade on that work and in that course. The instructor shall report the alleged academic dishonesty to the Primary Administrative Officer."

For the purposes of this class, cheating will include: plagiarism (using the writings of another without proper citation), copying of another (either current or past student's work), working with another on individually assigned work or exams, unauthorized marking on a graded paper or exam, or in any other way presenting as one's own work that which is not entirely one's own work. It is unacceptable to seek the help of another (whether in the class or not) for help on an exam; this is considered academic dishonesty. Further definitions and clarifications can be found in the University guidelines.

Any student who is caught cheating on any assignment or exam will receive a grade of zero (0) for that assignment or exam. Further, a recommendation will be made to the appropriate university officials that additional disciplinary action be taken.

If you are unsure what plagiarism is, perhaps the image below can help you. Original discussion was on, July 19, 2016.

Assignments and Items that are Graded: see assignments page.

As you consider written materials you might provide this semester, please check the writing rubric that is available on MyGateway.

Exams: There will be two exams.
First Exam: March 1
Second Exam: May 3

Make-up exams will be provided only for those students who have spoken with the professor prior to the exam and who have a justifiable reason for missing the exam. In ALL other cases, the student will receive a grade of zero (0) on the exam. NO late exams (if it is a take home exam) will be accepted.

Grading Policy: The following proportions will be used for grading.

"Networking" Activities 5%
Class Participation 8%
Homework 10%
Progress Reports 15%
Analysis Project 20%
In-term Exam 20%
Final Exam 22%

So, to compute your grade, you will take the grades (as described in the previous sections) and substitute them into this equation:

Grade = .05*(Networking Activities) + .08*(Class Participation) + .10*(Homework)
         + .15*(Weekly Progress Reports) + .20*(Analysis Project) + .20*(Midterm) + .22*(Final Exam)

Substituting the points computed in the individual sections, assuming a 67 on your midterm, an 81 on your project, and a 77 on your final, you would compute

Grade=.05*(100) + .08*(52) +.10*(55) +.15*(70.8) +.20*(81) +.20*(67) + .22*(77) = 71.82

This will give you a number between 0 and 100. Grades may be curved from the standard normal curve based upon the difficulty of my grading (not on the performance of the class).

Approximate letter grades will be assigned when exams and projects are returned. Students should remember, however, that the term average is a weighted average of the numerical grades, not an average of the approximate letter grades.

Religious Observance: I am committed to creating an inclusive campus community that values and respects all its members, and achieves educational excellence through diversity and nondiscrimination. This includes supporting students regardless of their religious affiliation or non-affiliation. I will make a good faith effort to accommodate your religious practice or belief, unless such accommodation would create undue hardship.

Accommodations for makeup assignments, presentations, homework, quizzes, or exams should be arranged with me early in the semester and well in advance of the anticipated class absence and requested accommodation. To request an accommodation for a religious observance, submit the form to me as the semester begins and no later than two weeks prior to the religious observance. Submit a separate form for each observance.

Disabilities: Students requiring special accommodations should meet with me during office hours so that we can discuss how to meet your needs this semester. Prior to our meeting be sure you have met with someone in the campus offices that supports student with disabilities (MSC 144). If, during the semester, you are experiencing a serious emotional trauma, please inform me of this before taking an exam; once an exam is taken the grade must be counted and no "retake" is possible.


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