BA 6833: Decision Support Systems for Business Intelligence
Data
What are data?
- Data are anything fed into computer models and used by decision makers to evaluate alternative actions, whether numbers,words, pictures, videos or experiences.
- Data are valuable to the decision maker
- Data are stored in the correct way
- Challenge is to protect the decision maker from too much data!
What is information?
- Information is acquired data or processed data
- Includes what the decision maker should want using standard guidelines for considering applicatiosn
- Includes what the decision maker believe they want
- Includes a realistic approach
- Gartner's 2006 value model

How do we know if information is valuable?
- Look at Characteristics of Useful Information
From where do data come?
- Operational data (transaction processing systems)
- Internal data (enterprise-wide data that are collected separately from TPS)
- External data
- Public data
- Purchased data
- Web-based data
- RSS Feeds
- Emails
- Instant Messenger conversations
- Private data
- Rules of Thumb
- Past decision data
- Political Information
- Impressions
The problem:
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