Chapter 7: International Decision Support Systems
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Decision Support Systems

Vicki L. Sauter

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John Wiley & Sons

Multinational Decision Making

Figure 7.1: Activities of Transnational Corporation. Dyment, J., "Strategies of Management Controls for Global Corporations", The Journal of Business Strategy, 7(4), 1987, pp. 20-26

Figure 7.2: Activities of a Transnational Corporation. Sankar, C.S., and P.K. Prabhakar, "Key Technological Components and Issues of Global Information Systems", in Palvia, S., P. Palvia, and R. Zigli (eds), Global Issues of Information Technology Management, Harrisburg, PA: The Idea Group, 1992, pp. 332-355

Figure 7.3: User-interface implications


Information Availability Standards


Modeling Across Cultures

Figure 7.4: Language effects on screen design
Figure 7.4a: Language effects on screen design. Screen in English

Figure 7.4b: Language effects on screen design. Screen in Japanese

Figure 7.4c: Language effects on screen design. Screen in Hebrew

Figure 7.5: Comparison of cultural assumptions. Adopted from Hofstede, G., "Management scientists are human", Management Science, 40(1), January 1994, pp 4-13.

Figure 7.6: Possible dimensions of culture

Figure 7.7: Culture scores for 12 countries. Adopted from Hofstede, G., "Management scientists are human", Management Science, 40(1), January 1994, pp. 4-13.


Effects of Culture on a Decision Support System

Figure 7.8: Cultural differences and their effects on DSS design

Figure 7.9: Cultural differences and their effects on DSS design

Figure 7.10: Prompting the user to consider post modeling support

Figure 7.11: Prompting the user to consider an alternative modeling approach

Figure 7.12: Helping the user to understand the benefits of modeling

Figure 7.13: Helping the user to see the benefits of an alternative approach


On the Web

A series of links are available to examples, references and related information.


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