MS 5320 - Production & Operations Management

Summer 2008

--online

"When you try to pull just one thing out of the Universe, you find it attached to everything else." --John Muir

Text: Operations Management by Heizer/Render, Eighth Edition, including the POM/QM for Windows on the CD ROM.
EXTEND Lite Simulation Software Course videotutorials and other resources on CD ROM to be provided.

Grades:
80% Case Study/ Problem Sets/ quizzes:
= 40% on 11-13 online quizzes, equally weighted. 40% on 5-7 Exercises/cases, equally weighted.
extra credit equivalent to one quiz for completing the Course Feedback Survey.
20% Application Project Report to be presented in the last onsite session. This can be a part of a group project.

Dr. Bud Banis
off-campus Office, 636-394-4950
E-mail: ms5320 (at) budbanis,com (remove spaces and replace comma) WebPages, http://www.umsl.edu/~rbanis

Special notes and announcements go here:

Syllabus as a PDF

Selected Overheads

Book 1 key handouts

Undergrad online course recordings

Some resources:

HEY!! where did the EXCEL menus go?

How to find EXCEL 2003 commands in EXCEL 2007 "Ribbons"
try downloading the Excel Ribbon mapping workbook.
I recommend clicking on the OFFICE icon at the top left of EXCEL 2007, click EXCEL OPTIONS (a button down at the bottom) and fix whatever needs fixing to get access to what you need, such as "Developer tab." Change the SaveAs default to old (1997-2003) EXCEL so you can still work on the product files on older versions of EXCEL. In case you have to, you might be able to find file converters at microsoft.com. They are also promising to someday make their file formats open source. Uncommon fonts may also wreak havoc as you try to work on a file across machines. Change default font theme under "page layout." I know Times New Roman and Arial are uninspiring, but they are more likely to be on your other machine.

Logistics & Operations Management video tutorials
EXCEL Solver and POM-QM--Linear Programming and EXTEND Simulation
Recorded Online Classes- Undergrad Operations Management

EXCEL statistics videos from the Business Statistics Course
Recorded Online classes-Business Statistics
Datapig tutorials on EXCEL, ACCESS and VB

Intro to Computers videos:
Large Document Editing with Styles inWORD,
windows explorer, netscape bookmarks,
Excel formula techniques, Excel import techniques,
ACCESS crosstabulation and Pivottables in EXCEL,
Winzip and FTP for large files

Horizon WIMBA Live Classroom Participant's Guide
A workshop on how to make screen capture videotutorials
A workship on EXCEL models for controlling cheating

Everything is due by Monday September 8 so you can focus on the project for that week.

Cases/ exercises:	Ground Rules:	case link	Due Before	Solved Examples and Resources
Statistics and Decisions	Homework-individual effort but consultation	Quizzes/problems in mygateway, Course Documents Q1, Q2-DriversEd case, Q3-Cheating incentives tree Put responses in mygateway quizzes and get feedback right away with 3 attempts allowed.	Before July 11	See the Zscore table links and tutorials in selected overheads, under reliability, and examples in class and videos on minimax regret. recorded online classes from statistics and the undergrad Operations course should also be helpful if you need more.
	Group project in class to draw tree. Analysis is individual effort (with consultation if needed)	Case: RVFC decision tree / value of imperfect information	Before July 11	PDF Trees:Drug test, EVSI, OSHA, A start on the RVFC tree as an example of how this might be done in EXCEL. Find drawing tools in EXCEL 2007 under the ribbon insert/shapes. After insertion, right click shapes to remove color fill to make them transparent.
Decisions, games, reliability & Redundancy	Homework-individual effort but consultation	Problem set/Quizzes 4,5,6 on mygateway	Before July 31	Reliability PDF Zscore tables gametheory, lousywork lowpay
Simpson's Paradox PivotTable	Homework-individual effort but consultation	Simpson's Paradox PivotTable See handout and videos	Before July 31
LP POM Win and Solver	Videos show you how to do this-individual effort as homework.	Diet problem from the Heizer-Render site. Diet Problem Here is the data already set up in EXCEL to save you time: dietLPstart.xls See also the videos on how to do this including screen captures to report everything on a one-page report	Before Sept. 8	LP Geometric, compare to XY-LP in solver, Admiral Motors.pdf, Admiral.exe compressed file for LP in POM-Win, self extracts to give adm.lin to run in POM-WIN which you purchased bundled with the textbook. solution to admiral motors questions.
Excel Solver Production planning	I'll provide starter EXCEL sheets with data already set up. Finish as individual homework. SfHosp.xls SfMann.xls	Linear programming problems: Hospital Beds: Expansion hint: profit should be $9,551,659 Product Mix Problem from the Book Computer Product Mix, B.29 Hint: profits should be $9683 $8865 $9380 another configuration with sparse matrix for minimum requirements alternate hint	before Sept 8	Capacity Expansion problems in Solver techhire.htm and techire.xls rbbexpan.pdf and rbbexpan.xls See also the videos on sensitivity analysis in the tech travel example.
Simulation in EXTEND	I have videos on doing these experiments. Repeat them on your own to get your own data.	MacDog.Exe self extracting archive gives macdog2.mox for EXTEND MacDog exercise MacDoggies service model. It's easier to find macdog2.mox on the course CD under /extpomrun Case description Here is an example layout for a one page report on the experiments. See the tutorials on the EXTEND CD and the manual for more. The file is Ext_De32.exe for the tutorials on the working CD ROM provided by agreement with Prentice-Hall related to the textbook. The Program is ExtendLT.exe	Before Sept 8	My videotutorials on the MacDog assignment.
Quiz 7: Generic LP output interpretation		Quiz 7 in mygateway.		Overheads: Formulation and Interpretations of LP output o The Mulch Company o Molly's Fruit Pies o answers to mulch and molypie see online undergrad course videos as well to refresh on what we did in class
Quiz 8: Assignment Model and Priority Rules	Homework-individual effort but consultation	assignment & scheduling description of quiz 8 on mygateway in course documents.	Before Sept 8	Assign Boss example and an elegant compact solution in EXCEL Solver by Bill Cacheris, OLMBA, 2000
Quiz 9: Inventory model implications	Homework-individual effort but consultation	Inventory POQ vs EOQ quiz 9 put on mygateway in course documents. See especially the solved example.	Before Sept 8	solved example ERS v EOQ and Make vs. Buy eoqvpoq spreadsheet model, FOI v ROP single period, formulas, shortages, Z score table
Quiz 10: Qeueing table calculations		Description of Quiz 10 put on my gateway in course documents.	Before Sept 8	For your interest: The Gender Inequities Restroom Queuing/Simulation Problem. Here is an example from a paper on this issue by Ahn Tran. There's a wealth of literature about this on the web--Potty Parity. Combining queues may be a bad strategy in this case (unless there is much excess capacity that isn't being used) as the theory predicts increasing variance in service times exacerbates the line length.
Quiz 11: Learning Curves & Projects	Homework-individual effort but consultation	Learning curves quiz 11 put on mygateway in course documents.	Before Sept 8	learncurv.pdf See the videos on learning curve calculations Project Mgt crashing example.
"Quiz" 12:	Read Beyond Lean + comment	WORD about 1 page review of lessons learned.	Before Sept 8	I gave you a copy of this book in class.
Extra Credit: Course feedback Survey		feedback survey Extra credit equivalent to one quiz.	By Sept 14