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Dr. Leslie P.
Willcocks Professor of Information Systems Information
Systems and Innovation Group |
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Dr. Mary C. Lacity University of Missouri-St.
Louis phone: 314-516-6127 email: Mary.Lacity@umsl.edu |
Technology is all too often positioned as
the welcome driver of globalization. The popular press neatly packages
technology’s influence on globalization with snappy sound bites, such as “any
work that can be digitized, will be globally sourced.” Cover stories report
Indians doing US tax returns, Moroccans developing software for the French,
Filipinos answering
We launched this series to provide policy
makers, workers, managers, academics, and students with a deeper understanding
of the complex interlinks and influences between technological developments,
including in information and communication technologies, work organizations and
patterns of globalization. The mission of this series is to disseminate rich
knowledge based on deep research about relevant issues surrounding the
globalization of work that is spawned by technology. To us, substantial
research on globalization considers multiple perspectives and levels of
analyses. We seek to publish research based on in-depth study of developments
in technology, work and globalization and their impacts on and relationships
with individuals, organizations, industries, and countries. We welcome
perspectives from business, economics, sociology, public policy, cultural
studies, law, and other disciplines that contemplate both larger trends and
micro-developments from Asian, African and Latin American, as well as North American
and European viewpoints.
Proposal
Submissions:
We encourage other researchers to submit
proposals to the series, as we envision a protracted need for scholars to
deeply and richly analyze and conceptualize the complex relationships among
technology, work and globalization.
Please follow the submissions guidelines
on the Palgrave website. Stephen Rutt ( email:
s.rutt@palgrave.com)
is the publishing director for the
series:
Stephen Rutt
Global Publishing Director
Economics, Business and Management
Academic and Professional Publishing
Palgrave Macmillan
Houndmills, Basingstoke
Hampshire, RG21 6XS
UK
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Global Sourcing of
Business and IT Services by Leslie Willcocks and Mary Lacity, 2006 The first book in the series, Global Sourcing of Business and IT Services by Leslie Willcocks
and Mary Lacity is based on over 1000 interviews with clients, suppliers, and
advisors and fifteen years of study. The specific focus is on developments in
outsourcing, offshoring, and mixed sourcing practices from client and
supplier perspectives in a globalizing world. We found many organizations
struggling. We also found other practitioners adeptly creating global
sourcing networks that are agile, effective, and cost efficient. But they did
so only after a tremendous amount of trial-and-error and close attention to
details. All our participant
organizations acted in a context of fast moving technology, rapid development
of supply side offerings, and ever changing economic conditions. |
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Knowledge
Processes in Globally Distributed Contexts by Julia Kotlarsky, Ilan Oshri,
and Paul van Fenema, 2008 This book examines the management of knowledge processes of global knowledge workers.
Based on substantial case studies and interviews, the authors—along with
their network of co-authors— provide frameworks, practices, and tools that
consider how to develop, coordinate, and manage knowledge processes in order
to create synergetic value in globally distributed contexts. Chapters address
knowledge sharing, social ties, transactive
memory, imperative learning, work division and many other social and
organizational practices to ensure successful collaboration in globally
distributed teams. |
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Offshore Outsourcing of IT Work, by
Mary Lacity and Joseph Rottman, 2008 Based
on over 200 interviews, this new book provides rich insights and practices on
the toughest challenges facing offshore client/supplier relationships.
While many client organizations found benefits to be gained from the
offshoring of IT work, others struggled to realize any cost savings or other
improvements. How can these mixed experiences be reconciled? The research
reveals that offshore outsourcing can deliver on its promises, but only if
both clients and suppliers diligently manage the details. In this book, the
authors provide specific practices that managers can use, and detailed case
studies which illustrate how these practices are embedded and enacted within
client and supplier firms. |
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Global Challenges for Identity Policies by Edgar
Whitley and Ian Hosein, 2008 Governments are
rapidly developing and transforming national policies for identity
management. Comprehensive identity policies
involve creating or adapting schemes for the collection and processing of
individual–specific data that will be shared across services, both within and
beyond government, often for a variety of purposes. The range of bodies involved in such policy
developments is extensive, raising important issues both for the government
led implementation of such policies and for academics to study and engage the
policy deliberations as they take place.
This book provides a comprehensive review of identity policies as they
are being implemented in various countries around the world and considers the
key arenas where identity policies are developed and provides intellectual
coherence for making sense of these various activities. |
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Exploring Virtuality
within and Beyond Organizations by Niki Panteli and Mike Chiasson, 2008 This book argues that there has been a limited
conceptualization of virtuality and its implications
on the management of organizations.
Based on illustrative cases, empirical studies and theorizing on virtuality, this book goes beyond the simple comparison
between the virtual and the traditional to explore the different types,
dimensions and perspectives of virtuality. Almost all organizations are virtual, but
they differ theoretically and substantively in their virtuality.
By exploring and understanding these differences, researchers and
practitioners gain a deeper understanding of the past, present and future
possibilities of virtuality. The collection is designed to be indicative
of current thinking and approaches, and provides a rich basis for further
research and reflection in this important area of management and information
systems research and practice. |
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ICT and Innovation in the Public Sector by
Francesco Contini and Giovan
Franceso Lanzara, 2008 This book examines the theoretical and practical issues
of implementing innovative ICT solutions in the public sector. The book is based on a major research
project sponsored and funded by the Italian government (Ministry of
University and Research) and coordinated by |
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Global Sourcing: Services, Knowledge and Innovation
edited by Ilan
Oshri, Julia Kotlarsky, and Leslie Willcocks, 2008 The chapters of this
book give wide and in-depth coverage to the global IT sourcing phenomenon.
The research has been carried out in client organizations and suppliers. Most
major economic sectors are represented, and the geographical spread and
diversity of types of sourcing is considerable. Thus Chapter 1 looks at
German client experiences of outsourcing, Chapter 2 at Scandinavian
experiences of using Indian suppliers, while Chapter 3 studies five Dutch
clients and Chapter 4 researches Chinese supplier experiences in |