IS 5800
Syllabus
Management Information
Systems
Winter 2008
Course Hours:
Wednesday, 6:55 pm to
9:35pm, Room 005 CCB
Course Instructor:
Dr. Mary C. Lacity
233
(314) 516-6127 (work)
(314) 516-6827 (fax)
Email: Mary.Lacity@umsl.edu
Homepage: http:/www.umsl.edu/~lacity
Office Hours: Wednesday
6:00pm to 6:45pm (no appointment needed—just stop in!); other times by
appointment
Course
Description:
Bulletin description: This course provides an overview of
the established and contemporary issues related to information systems within
organizations. Topics include the practices and tools associated
with topics such as the management of IS-based investment projects,
the design and implementation of IS, the alignment of IS strategy with
organizational strategy, information security and privacy, and gaining a
competitive advantage through IS.
Topics covered:
Global
IT spend
Role
of the CIO
IT-enabled
business processes (i.e., ERP, CRM, SCM)
Managing
IT within and across organizations (i.e., IT strategy, governance, organizational
structures, technology acceptance)
Impact of IT on organizational competitiveness and
global economies
Systems
analysis and design
Managing IT-enabled projects
Management
and utilization of data, information, and knowledge (i.e., Business
Intelligence, Knowledge Management, Data Warehouses)
Enterprise
Resource Planning applications
Open
source software
IT
sourcing arrangements
IT
issues related to security, privacy, intellectual property rights, and ethics
Societal
impacts of IT
IT
entrepreneurship
E-business
technologies
Emergent
technologies (i.e., RFID, blogs, wikipedia)
Course Instructor:
Dr. Mary
Cecelia Lacity is a Professor of Information Systems at the University of
Missouri-St. Louis, Research Affiliate at
Course Materials:
I have tried to select the highest quality readings.
We will read selected
chapters from three books. We
only read a few chapters so you might try to borrow the books.
|
|
Citation |
Chapters we read and discuss |
|
|
Friedman,
Thomas, The World is Flat, Farrar,
Strauss, and Giroux, New York, 2005. |
Chapters
1 & 2 |
|
|
|
Chapters
1 |
|
|
Tapscott, Don, and Williams, A., “Wikinomics: How Mass
Collaboration Changes Everything,” Portfolio, Penguin Group, |
Chapters
1 & 2 |
It is also advisable to purchase, download, or borrow a
guide to HTML codes. Choose any HTML guide that includes HTML Extended Color Names and HTML Tag References. Good links on the Internet Include:
http://www.scriptingmaster.com/html/HTML-extended-color-names.asp
HTML
extended code true colors
http://www.htmldog.com/reference/htmltags/
http://www.devx.com/projectcool/Article/19816
Slides to be downloaded and printed by students prior to
class. Slides will be loaded on
MYGATEWAY at least 24 hours before class.
Course Grades:
|
PERCENT |
REQUIREMENT |
DUE DATE |
|
10% |
Web Page
Assignment |
Monday,
February 4, 9am 10 points
are deducted for each day the assignment is late. First 10 points deducted at 9:01am of
due date. |
|
20% |
Exam I |
February
20, in class |
|
20% |
Exam II |
March 19,
in class |
|
30% |
Oral
Group Presentation |
See
schedule below |
|
20% |
Exam III
during final exam schedule |
Wednesday
May 7, in our classroom, 7:45-9:45 |
Exams:
Students will
take 3 exams, but may drop the lowest exam score. If students are satisfied with their
first two exams, they do not have to sit for the final exam provided they attended
the student oral presentations. The
instructor will email a tentative grade after the oral exams have all been
graded. The student may accept the
tentative grade as the final grade, or may elect to sit for the final exam. Please let the instructor know your
intentions 48 hours before the final exam.
Because
students may drop an exam, the final average is calculated using the following
formula:
(Web grade
*.10) + (Best Exam Score *.20) + (Second Best Exam Score *.2) + (Oral Grade *.30)
.80
The exams
will cover material from the assigned readings, professor’s lectures,
group presentations, handouts, and assignments. No make up exams will be given
without prior instructor permission or under extreme documentable
circumstances.
Based on years of experience, students are much more likely
to perform well on exams if students:
A. Closely read required readings PRIOR TO CLASS
B. Attend all classes
C. Actively participate in class
If student
have done A through C, studying for the exam is much easier because students
may primarily study from the slides and briefly review readings. Students who have earned As on past
exams report that they have followed A through C and studied for the exam for 5
to 10 hours the week prior to the exam.
I suggest you schedule time each week to read assignments and schedule 5
to 10 hours the week prior to the exam for studying.
If students
have not done A through C, students find it overwhelming to read all the
assignments in the week prior to the exam.
I want you all to
succeed! Please follow my advice!
Webpage Assignment:
The first assignment
in IS 5800 is to create a personal web page following a standard format. These
pages have traditionally been used as our MBA/MS "face book" to help
faculty and other students get to know each other. Students will be responsible
for building their own web pages. While the technical skills will be taught
during the class sessions, the assignment allows for personal creativity. Most
students find this exercise fun and worthwhile.
Web page assignment
Standard Home Page
How Web Pages will be Graded
Oral Group Presentation:
The class will be divided into 8 groups. Each group is responsible
for presenting a 60 minute presentation to the class. Each group will be
assigned a different IT topic:
Group 2: e-Commerce or e-Business or
e-Government
Group
3: Emerging Technologies: RFID
Group
4: Knowledge Management or Business Intelligence
Group
5: IT Security and Privacy
Group
6: Emerging Technologies: blogs
Group 7: Open Source Software
Group
8: IT Entrepreneurs
RESEARCH BASE:
Each group should research at least 20 external references such as journal
articles, newspapers, or relevant websites. At least 10 of these references
must be from refereed journals, such as Sloan Management Review, MIS Quarterly,
and Academy of Management Executive. Refereed journals assure some level
of validation. The best source to find refereed journal articles is ABI-INFORM,
available online to UMSL students. I will show you how to conduct a search. Be
sure to also check high-quality but non-refereed publications such as the Harvard
Business Review, Wall Street Journal, Economist, etc for relevant articles.
Students are highly encouraged to conduct original case studies. Most students
chose one to three organizations from among the group members' workplaces. Case
studies comprise original interviews and internal and external company
documents, but refer to guidelines for your specific topic. In some instances, none of the students
in a given group may have access to organizations to conduct original case
studies. Students may use relevant teaching cases from reputable teaching case
outlets such as the Harvard Business School (See http://www.hbsp.harvard.edu/), McGraw
Hill Primis Online, (see http://www.mhhe.com/primis/catalog/pcatalog/casebook.htm),
Idea Group Publishing IT Cases (see http://www.it-case-studies.com/)
or Case Clearing House (see http://www.ecch.cranfield.ac.uk/
or http://www.ecchatbabson.org/) The
main drawback is that it is very difficult for students to answer questions if
they base their presentation on second-hand material.
PRESENTATION TIMING:
Each group should spend their time
in approximately the following way: (Again, some topics lend themselves to a
slightly different format, so be sure to look at my links to your topic.)
Overview of the topic. Provide general statistics about
your topic; why is your topic important to general managers? How much money do
companies spend on your topic? What are the promised benefits of this topic if
properly managed? What are the
potential pitfalls if mis-managed? What will we learn from your
presentation? (~10 minutes)
If you cite surveys, YOU MUST TELL
US ABOUT THE SAMPLE in terms of size of organizations that participated (such
as Fortune 500), geographic dispersion (such as
Case-based Data: Explain your topic using real
organizations. Why did you select
these cases? How are they
representative of the lessons you are trying to demonstrate? (~30 minutes)
Generalizations: Do a cross case comparison of
similarities and differences among the cases. Extract a set of lessons or best
practices for the general manager; tie these lessons back to the case
studies. The audience should be
able to be very involved in this part of the presentation. (~10 minutes)
Each group should only plan 50
minutes of content to allow 10 minutes of audience interaction during the
presentation. Think of yourselves not as formal speakers, but as teachers. Just
as I incorporate your input throughout my presentations, you too should
incorporate the audience during the entire presentation.
PRESENTATION MATERIALS:
Each group will
develop power point slides and provide a copy of the slides for the
instructor and classmates prior to the presentation. Please print only 2 slides per page so your
classmates may use the handouts as study guides.
Many groups liven
their presentations with short videos, demos of software applications, games,
or surveys to the audience. Feel
free to discuss your creative ideas with me.
Please also
provide the instructor with an electronic copy of the presentation so it
may be posted to the IS 5800 website. Please use the following naming
conventions for you slides:
|
Group |
Oral Presentation File
Name File names are case sensitive |
|
eveciow8.ppt |
|
|
Group 2: E-Commerce or E-Business or e-Government |
evee2bw8.ppt |
|
Group 3: Emerging Technologies: RFID |
everfidw8.ppt |
|
Group 4: Knowledge Management or Business Intelligence |
evekmbiw8.ppt |
|
Group 5: IT Security and Privacy |
evesecurew8.ppt |
|
Group 6: Emerging Technologies:
Blogs |
eveblogw8.ppt |
|
Group 7: Open Systems |
eveopenw8.ppt |
|
Group 8: IT Entrepreneurs |
eveownw8.ppt |
CITATIONS:
Make sure that every slide
appropriately credits sources, be it an interview, printed material, or web
site. Printed material should be referenced with Author, Title, Journal (if
appropriate), Month, Year, and page numbers. For example:
Book:
Lacity, Mary, and Willcocks, Leslie, Global Information Technology
Outsourcing: Search For Business Advantage, John Wiley & Sons,
Journal Article:
Subramanian, A., and Lacity, M.,
"Managing Client Server Implementations: Today's Technology, Yesterday's
Lessons" Journal of Information Technology, Vol. 12, 3, 1997, pp.
169-186.
If your slides get too busy, then
simply use end notes, such as embedding (1) on actual slide and attaching a
list with numbers:
(1)Lacity, Mary, and Willcocks,
Leslie, Global Information Technology Outsourcing: Search For Business
Advantage, John Wiley & Sons,
(2) Subramanian, A., and Lacity, M.,
"Managing Client Server Implementations: Today's Technology, Yesterday's
Lessons" Journal of Information Technology, Vol. 12, 3, 1997, pp.
169-186.
(3) Ibid, p. 184.
Websites:
Please indicate full URL for
web site references, and date viewed. For example:
www.umsl.edu/~lacity/ms480sum.htm,
viewed January 1, 2007.
Interviews:
Please indicate name (if not
anonymous), title of interviewee, type of interview (in person, phone,
videoconference), name of students at the interview, and date of interview. For
example:
John Smith, CIO of BigCompany, interviewed in person by Jane Doe and Fred
Davis, January 6, 2007.
Ian Jones, Director of Applications, BigCompany,
interviewed by phone by Jane Doe and Fred Davis, February 8, 2007.
DO NOT
PLAGERIZE!!!!
You may not copy directly from
sources unless you indent the text and put it in quotes. This would normally be reserved for a
few sentences of specific quotations.
You must RE-WORD sources! You are using external references as
INPUT to your originally created OUTPUT.
I take this very seriously and any
student who copies directly from the web or printed sources will be turned over
to Academic Affairs.
I am very happy to work with groups
on their specific topic. I strongly suggest that I meet with your
groups several times. At a MINIMUM, I want to review your power
point slides at least a week before your presentation. Please feel free to
email me to make an appointment if you cannot meet before or after class.
Advice for Oral Group
Presentation:
My aim is to
have the best possible group presentations. Based on vast experience with
group assignments, keys to success include:
·
As
soon as groups are assigned, sit next to each other in class to foster
communication & relationship building.
·
Exchange
contact information.
·
Start
your group project as soon as groups are assigned.
·
Start
exploring your topic by gathering general statistics about your topic and start
answering the questions: Why is your
topic important to general managers? How much money do companies spend on your
topic? What are the promised benefits of this topic if properly managed? What are the potential pitfalls if mis-managed?
·
Identify
early the original sources of data you want to collect (interviews, case study
material)
·
Read
entire syllabus regarding the group project
·
Be
sure to get the best, most current, most relevant sources of content available
·
Frequently
meet with the professor before or after class
·
Frequently
meet with each other
·
Treat
each group member with respect. You
will likely be in groups with individuals from different countries and
cultures. View the diversity as an
opportunity to learn about how to work with people from different cultures.
Appreciate that individuals have worthwhile and unique viewpoints and talents
that will enrich the group’s performance.
·
Do
not complain to the professor about group members behind their backs. Your
complaints reflect more on you than on the individual you are complaining
about. If a problem arises, find a
way to discuss the problem directly with the individual. If a serious problem arises that you
have not been able to successfully address with the individual, then make an
appointment with me and the entire group with the sole purpose of finding a
successful route forward.
·
Have
content completed one week prior to presentation
·
Meet
with the professor one week prior to review slides
·
Meet
with group to practice oral presentation (this is the only way to get the
timing correct)
·
During
practice sessions, help group mates with their oral communication skills. It does not matter if English is not
your native language! Hundreds of
international students have performed well on their oral presentations. What
matters is that students can be heard (good volume),that students do not read
from notes, that students connect with the audience by asking good questions,
that students stand in front of the audience (not behind the instructor
station), that students are enthusiastic, that students have prepared excellent
content, and that students have practiced out loud with their groups.
·
BE SURE TO SEE HOW I GRADE THE ORAL PRESENTATIONS: oral
group grade form
I want you all to succeed! Please follow my advice!
Oral
Group Presentation Grades:
Oral
presentations are graded as a group grade rather than as individual
grades. Oral group presentations
will be graded using the following form: oral group grade form
Individuals
in a group never contribute the exact equal amounts of time, content, and value.
This often leads to some people feeling they worked more than others, and some
people feeling left out. Usually a leader emerges, one who will hopefully help
find the gifts of each individual. Unfortunately, I cannot effectively
intervene in these matters, and rely on you as adults to ensure that all
members of your group meaningfully contribute to the data gathering,
interviewing, analysis, slide design, presenting, and preparing the final
document.
All group members will receive the
same grade for the oral presentation, provided that all members agree that each
individual made a significant contribution. In order to provide some
accountability, albeit imperfect, I will ask that each group fill in the
following form and each group member must sign it. This form is due on the last
day of class.
Please
print a copy of: group
contribution form .
Attendance
Policy:
Attendance
will be taken at the start of each class.
I understand
that many students have competing life priorities including work, business
travel, and family. For this
reason, students may have two excused absences during the semester EXCEPT ON AN
EXAM DAY OR THE DAY OF YOUR SCHEDULED ORAL PRESENTATION.
If a student
misses a class, he or she is responsible for the material covered. Ask a
classmate or group member to tape record or even video record the class--I have
no problem with the use of recording devices. At a minimum, request another
student's notes and ask them to pick up an extra copy of any handouts.
CLASS SCHEDULE, READINGS
|
Date |
Topic/Agenda |
Read or Do Prior to Class |
Wednesday,
January 16
|
1.
Course Overview 2. Discussion of Computer Accounts |
|
|
Read: Luftman, J., and McLean, E.,
"Key Issues for IS Executives," MIS Quarterly Executive, Vol.
5, 2, 2006, pp. 81-99. |
||
|
Wednesday,
January 23 |
1.
Assign Oral Group Projects 2.
Building Web Pages |
Do: Please print a copy of web pages associated with WWW
assignment & instructions prior to class. |
Wednesday, January 30
|
1. Managing IT
within organizations: Governance, IT Capabilities 2. Help students with web pages during remainder of class. |
Read: Weill,
P., "Don't Just Lead: Govern: How Top Performing Firms Govern IT," MIS
Quarterly Executive, Vol, 3, 1, March 2004, pp. 1-17. |
|
Read: Levinson, M., “CIO and CEO:
How to Work with Your Boss,” CIO
Magazine, Oct 1, 2004. |
||
|
Read: Feeny, D. and Willcocks, L.,
“Core IS Capabilities for exploiting Information Technology, Sloan
Management Review, Vol. 39, Spring, 1998, pp. 9-21. |
||
|
Do: Please print a copy of class
overheads for the Managing IT Within Organizations no sooner than two days
before the start of class. |
||
Wednesday, February 6
|
1. Does IT Matter? Impact of IT on
organizational competitiveness and global economies 2. Interviewing Skills
for Class Project. 3. Meet with Groups 1 through 4 |
Read: Carr,
N., "IT Doesn't Matter," Harvard Business Review, Vol. 81,
5, May 2003, pp. 41-49. |
|
Read: Friedman, Thomas, The World is Flat, Farrar, Strauss,
and |
||
|
Do: Please print a copy of class
overheads for "Does IT Matter?" no sooner than two days before the
start of class. |
||
|
Do: Please print class overheads
Interviewing Tips no sooner than two days before the start of class |
||
Wednesday, February 13
|
1. Newest Impact of IT
on organizational competitiveness and global economies 2. Meet with Groups 5 through 9 |
Read: Tapscott, Don, and Williams, A.,
“Wikinomics: How Mass Collaboration Changes Everything,”
Portfolio, Penguin Group, |
|
Do: Please print a copy of class
overheads for the "Wikinomics" no sooner than two days before the
start of class. |
||
Wednesday, February 20
|
EXAM I |
|
|
Wednesday February 27 |
Managing
Large Scale IT Projects |
Read: Keil, M., and Montealegre, R.,
"Cutting Your Losses: Extricating Your Organization When A Big Project
Goes Awry," Sloan Management Review, Spring 2000, pp. 55-68. |
|
Read: Nelson, R., "Project
Retrospectives: Evaluating Success, Failure and Everything in Between," MIS Quarterly Executive, Vol. 4,
3, September 2005, pp. 361-372. |
||
|
Read: Brown, C., and Vessey, I.,
"Managing the Next Wave of |
||
|
Read: Roberts, B., Jarvenpaa, S.,
Baxley, C., "Evolving at the Speed of Change: Mastering Change
Readiness," MIS Quarterly Executive, Vol. 2,2, September 2003, pp.
58-73. |
||
|
Do: Please print class overheads Managing
IT Projects no sooner than two days before the start of class |
||
Wednesday, March 5
|
Organizational
Acceptance of Information Technologies |
Read: |
|
Read: Jeyaraj,
A., Rottman, J., and Lacity, M., “A Review of the Predictors, Linkages, and Biases in IT Innovation
Adoption Research,” Journal of
Information Technology, Vol. 21, 1, 2006, pp. 1-23. |
||
|
Do: Please print a copy of the overheads
for Organizational Acceptance of IT no sooner than two days before the start
of class. |
||
|
Wednesday, March 12 |
IS Sourcing Issues: Domestic and
Offshore Sourcing |
Read: Cullen, S., Seddon, P., and
Willcocks, “Managing Outsourcing: The Life Cycle Imperative,” MIS Quarterly Executive, March 2005,
pp. 229-246 |
|
Read: Lacity, M., |