1
Patient
information is never discussed in public areas.
2
Conversations
with the patient/family regarding confidential information is not held in
public areas, particularly waiting rooms.
3
Intercom
announcements do not include patient information.
4
Phone
conversations are in held in areas where confidential information cannot be
overheard.
5
Except for the patient's name, confidential patient information is not called out into the waiting room or discussed in transit to the examination room.
6
Patient
lists, including scheduled procedures and appointment types and notes, with
information beyond room assignments are not readily visible by patients or
visitors.
7
Patient
records are filed in storage cabinets and rooms are locked.
8
Dictation
is completed in an area where confidential information can not be overheard.
9
At the
front desk or examination rooms, documents with patient information are kept
face down or concealed to avoid observation by patients or visitors. Only
authorized Center personal have access to confidential information.
10
Paper
records and medical charts are stored or filed to avoid observation by patients
or visitors.
11
Physical
access to fax machines and printers is limited to authorized personnel.
12
Confidential
information is not left on an unattended printer, photocopier or fax machine,
unless these devices are in a secure area.
13
Release of
confidential information is done by staff specifically authorized to do so.
14
Answering
machines are turned down so information being left cannot be overhead by other
staff or visitors.
15
Confidential
information is discarded by shredding and placing in an appropriate container.
16
Confidential
information should remain in the medical record. Medical records should never be removed from the Center
17
Confidential
information should not be copied or removed in any form from the Center without
appropriate approval.
18
Computer
monitors are positioned away from common areas to avoid observation by
visitors.
19
The screens
on unattended computers are returned to a logon screen. IDs and passwords are
never shared.
20
Workstations
are not shared by individuals that have different levels of confidential
information clearance.
21
Visitors
and patients are appropriately escorted to ensure they do not access staff
areas, dictating rooms, chart storage.
22
Visitors
are never permitted in areas that may contain confidential information.