DENISE FRANKE
E-MAIL: Denise@DeniseFranke.com

JOB OBJECTIVE

Hands-on Software Project Leader / Architect / Senior Developer

SUMMARY OF QUALIFICATIONS:

• More than 18 years of experience building and supporting innovative software systems that solve business problems effectively.
• Strong organization, people and project management skills, effective listener, strong writer and speaker, current in both business and Information systems with an MBA, MS-MIS, MS-CS&IS, and BSBA in Marketing.
• Motivated, enthusiastic, customer oriented and brings excellent Information Technology Service Management leadership skills to the team including trouble-shooting, life-cycle management, methodology, and security
• Current focus on web-based distributed applications in Java, JBoss and Weblogic J2EE application servers and Java Server Pages (JSP), Service Oriented Architecture (SOA), Axis, XML, Enterprise Java Beans (EJB), Java Messaging Service (JMS), Groovy, Grails, Apache Tomcat, JUnit testing, Ant builds. 
• Typically develop on Windows with Intelli-J IDEA, and deploy servers on Linux, Solaris and Windows.
• Experienced with Oracle 10 schema design, SQL query optimization, PL/SQL and Java stored procedures, JDBC and CLI programming, pooled connections. 
• Long term focus on distributed and multi-threaded parallel processing:  SOAP/WSDL/XML web services, Java RMI, CORBA, Java Threads, deadlock avoidance, robust error recovery, scalable high performance, security, extensibility, component architectures, design patterns & anti-patterns, and object oriented design.
• Familiar with Microsoft development environment: Visual C++, Visual Basic, Access, Excel, XML, PHP, COM, Active/X, ASP, IIS, and .Net. 
• Practice aspects of agile and extreme programming such as co-programming and test first, while depending on frequently updated project plans reviewed with stakeholders, and staged spiral development process, to keep projects accountable and on track.

PROFESSIONAL EXPERIENCE

2008-present     Contract Java Programmer, KForce, Inc., St. Louis, MO

Build Manager for Tripos’ Discovery 360 Next Generation project, responsible for builds and deployments for Tripos and Wyeth Pharmaceuticals. Wrote and consolidated build and deploy scripts in Ant, Shell and Groovy. Wrote the SOA based interface from Tripos’ D360 application to Wyeth’s Compound Ordering Application.   Implemented the Tripos schema and data repository transition plan using Oracle and Composite.   Used JBoss, Java 1.5,  J2EE EJBs, and Webstart.  Supported Composite 4.6.0 transition.  Personally designed and built new SOAP web service interface test server implemented in Java using JBOSS and Apache Axis. Met with customers to give technical briefings, support existing applications and plan future deployments.  Introduced published documentation from schedules, project plans, infrastructure technical documentation, and frequent reviews with stakeholders. 

2004-2007         Graduate Research Assistant, Center for Transportation Studies, University of Missouri – St. Louis  (UMSL)
Performed Supply Chain Analysis (Network Rationalization and Optimization for partner companies such as ICL, Federal Mogul, Sigma Aldrich, Ghiardelli and CliffBar).  Responsible for data cleansing, analysis, aggregation and modeling.  Performed statistical analysis and simulation modeling.  Software included Java programming, Manugistics Route, Microsaint Sharp (simulation modeling), Visual Studio, VB.net, SPSS, SAS, SAP, SAILS, R (statistical analysis), Oracle, Access, and Excel. Responsible for the development of several CTS websites.

2002-2007         Faculty Member/Instructor, Department of CMIS, Southern Illinois University Edwardsville, IL
Taught senior/gradulate level courses in  Web Application Design, Java Programming  and Data Communications  Taught introductory level Introduction to Microcomputers courses. Software taught included:  Java, XHTML, Linux (BSDI, RedHat, etc), Java Script, PHP, Perl, Ruby, VB6, Dreamweaver, Flash, PHP, Photoshop, and Microsoft Office 2003 & 2007 - Word, Excel, PowerPoint, Access, and Frontpage.

2000-2002        Internet Services Systems Technology Specialist - A.G. Edwards and Sons, Inc. (currently Wachovia), St. Louis, MO
Responsible for application integration related services with roll-out of AGE-Connect – Technical Lead Weblogic and ATG Dynamo J2EE Architecture infrastructure and business components.  Performed Weblogic installations, application rollouts and troubleshooting code and design.  Wrote standards and maximized use of existing tools and Web-based technologies including load balancing, caching, failover, high availability and security.   Planned, installed and tested Internet applications such as Apache, Weblogic, ATG Dynamo, JBoss, Jolt; various operating systems from Microsoft Windows through Linux and Solaris; databases including Oracle, and MySQL; and  software configuration management and OS management systems including the Rational suite of products, Ant, Teamsite. Hands-on experience with applications supporting multiple protocols such as NFS, TCP/IP, FTP, SSH, TcpWrappers, Shell scripting, SNMP, DNS, LDAP, NTP, HTTP, and HTTPS.

1998-2000        UNIX Applications Engineer, Enterprise Rent-A-Car, St. Louis, MO
Recipient of a Key Player Award for Internet Reservations System, 1999.  Responsible for evaluation, installation, configuration of all UNIX (Solaris) hardware and applications (Oracle 10, Oracle High Availability with Advanced Replication, ATG Dynamo J2EE Application Server, Apache/Raven, Weblogic J2EE Application Server, Tivoli Database Monitoring, Informix, Tuxedo and Jolt) for the National Reservation Internet Project and Data Warehouse support. Also, responsible for ERD diagrams, writing SQL and shell scripts, and writing change management procedures.

1996-1998 Project Manager, Web Services Intranet and Extranet Applications, Southwestern Bell Telephone (currently AT&T), St. Louis, MO 

Responsible for team of 7-10 web designers and developers.  Winner of the “CIO Magazine’s WebBusiness 50/50 Award Winner -  Intranet Sites, 1998,” Provided project management, system analysis and design of all intranet and extranet projects, hiring, training and evaluation of developers.  Technical skills include XHTML, CSS, Javascript, ColdFusion, XML, and PHP.  In Midrange operations member of two person team responsible for all DNS and SendMail application ports (C programming language) and installation, and UNIX architecture of multi-interface servers from SUN, IBM, HP, DEC, and PYRAMID.

1989-1996 Consulting Positions:

Senior NT/NetWare Network Administrator, Anheuser-Busch via Epic Consulting, St. Louis, MO
Part of team that provided administration and maintenance of local area networks consisting of Mainframe, 200+NT and 150+  Novell Netware servers.  Provided server support for off-site locations including all field offices.  Provided second tier support to primary help desk for 2000+ customers.

Senior Network UNIX/Novell Administrator, United States Transportation Command via PRC, Inc. (currently Northrop-Grumman), SAFB, IL
Performed Novell and UNIX Administration (server installs, support, backup, application installation, and desktop support) – Performed all training on Microsoft and Novell network based applications, including Windows 3, Foxpro, WordPerfect, email, Lotus 1-2-3, etc.
Senior Systems Analyst, Army Reserve Personnel Center via PRC, Inc. (currently Northrop-Grumman), St. Louis, MO. 
Project lead of team responsible for System Analysis and Design of Mainframe Cobol database applications such as Montgomery G.I. Bill (MGIB), Serviceman’s Group Life Insurance (SGLI) and Retirement Points Accounting System (RPAS).

1991-1993         Call Staff, Department of CMIS, Southern Illinois University Edwardsville

1988-1989         End-User Technology Specialist, United Van Lines, Fenton, MO   

1987-1988         Graduate Teaching Assistant, Department of CMIS, SIU-E, Edw., IL

1984-1987         Research Analyst, Regional Research and Development Services, Edw., IL
                           Lead Sales Associate, Gliks for Guys, Fairview Heights, IL

EDUCATION
2008     M.B.A. – Information Systems and Supply Chain Emphasis – University of Missouri.
2007     M.S. Management Information Systems, University of Missouri.  Research area focused on Information Technology Infrastructure Library and Service Management.
2007     Logistics and Supply Chain Certificate,  University of Missouri.  Research area focused on supply chain network modelling, simulations and service oriented supply chains.
1992     M.S. Management Information Systems, Southern Illinois University-Edwardsville
1986     B.S. Business Administration (Marketing), Southern Illinois University-Edwardsville

PUBLICATIONS

• Sauter, V., Franke, D., Long, D., Quach, M. (June, 2007) “Best Practices for Intelligent Transportation Systems (ITS) Equipment,”  Missouri Department of Transportation, http://rip.trb.org/browse/dproject.asp?n=12855.
• Sumner, M., and Franke, D., “Career Orientation and the Global IT Workforce,” ACM SIG MIS/CPR Conference Proceedings, April 19, 2007.
• Sumner, M., Yager, S., and Franke, D., "Career Orientation of IT Personnel," in IT Workers Human Capital Issues in a Knowledge-Based Environment, ed. F. Niederman and T. Ferratt (Greenwich:  Information Age Publishing, 2006).
• Sumner, M., Yager, S., and Franke, D. "Career Orientation and Organizational Commitment of IT Personnel," ACM SIG MIS/CPR Conference Proceedings, April 15, 2005.

CONFERENCE PRESENTATIONS

• Franke, D. “Summary of Research Topics for ITIL and Service Management – Educators Summit Workgroup” itSMFusion, Charlotte, NC, September 16, 2007
• Sumner, M. and Franke, D. " Career Orientation and the Global IT Workforce," ACM SIG MIS/CPR Conference, April 19, 2007.
• Franke, D. “Updating the WHA’s Web Presence,”  Western History Association 46th Annual Conference, St. Louis, MO, October 11, 2006.
• Sumner, M., Yager, S., and Franke, D. "Career Orientation and Organizational Commitment of IT Personnel," ACM SIG MIS/CPR Conference, Atlanta, GA April 15, 2005.

CERTIFICATIONS

• Supply Chain Graduate Certificate, 2007
• BEA WebLogic Administrator, 2000-2002
• Informix System Administration and Performance Tuning, 1999
• SBC Manager's Camp, 1997
• SBC UNIX System Administration and Shell Certification, 1996
• Microsoft Windows NT Server 3.5, 1995
• Novell Certified NetWare Engineer (CNE), 1994
• Novell Certified NetWare Administrator (CNA), 1994
• Infospan Open Repository (Project Management) Certification, 1993
• Microsoft C Programming, 1989

REFERENCES – Available upon request.