| Instructor: | Dr. James Campbell |
| Office: | 208 CCB |
| Email: | campbell@umsl.edu |
| Phone: | office: (314) 516-6125
fax: (314) 516-6827 |
Class: Tuesday 12:30 - 3:15.
Final Exam: Tuesday 13 May 12:30 - 2:30.
Office Hours: MW 10:00 - 10:45, or we can schedule an appointment for a better time.
Text: Operations Management, by Jay Heizer and Barry Render, 6th edition.
Prerequisites: A 2.0 campus GPA and either (Economics 51, Bus. Admin. 145, and Bus. Admin. 250) or (Math 180 and Stats. 132).
Grading: Grades for the course are determined based on total points as indicated in the following table. There is not a strict scale (for example, 100-90=A, 89-80=B, 79-70=C, etc.) and grades are assigned based on individual performance relative to the performance of the entire class.
| Exam 1 | 30 % |
| Exam 2 | 30 % |
| Final Exam | 32 % |
| Quizzes & Class Participation | 8 % |
| Total | 100 % |
Class Attendance and Preparation: Please come to class on time and prepared. Late arrival is very disruptive for other students and repeated late attendance will result in a reduced grade. You should prepare for class by reading the relevant materials before class and working relevant homework problems. Students are responsible for all materials and announcements covered in class.
Quizzes: Several short quizzes will be given in class. The quizzes are not announced in advance and if you miss a quiz, you receive a grade of 0 for that quiz.
Exams: Exams consist primarily of quantitative (calculation)
problems, but will also include multiple choice and/or short answer problems.
The best preparation for the exams includes:
1) understanding the material
presented in class;
2) reading and understanding
the text;
3) working the homework
problems and asking questions about material you do not understand; and
4) understanding the review
materials linked to the Course Outline.
You are required to take the exams as scheduled. Missing an exam without prior arrangements will result in a score of "0" for that exam.
Academic Honesty: According to the University Standard of Conduct, Section 6.0101, "The Board of Curators recognizes that academic honesty is essential for the intellectual life of the University. Faculty members have a special obligation to expect high standards of academic honesty in all student work. Students have a special obligation to adhere to such standards." Any student who is caught cheating on any exam or assignment will receive a grade of zero for that assignment or exam. Further, a recommendation may be made to the appropriate university officials that additional formal disciplinary action be taken.
Drop Policy: If you drop the course on or before the first class after Exam 1 is returned, you will receive a grade of "Excused". If you drop after the first class after Exam 1 is returned, you will receive an "Excused" or "Failing" grade based on your grade at the time the instructor receives written notification that you are dropping the course.
Course Outline: The course is set up in 30 classes (each
of 1 hour and 15 minutes). The following outline indicates when each
topic is planned to be covered. This is subject to change. The links
under Topic provide the PowerPoint or Word documents for each class.
| Date (Class) | Topic |
| Jan. 14 (1) | Chapter 1: Introduction |
| Jan. 14 (2) | Chapter 2: Strategy |
| Jan. 14, Jan. 21 (2-4) | Chapter 4 (pp. 75-90, 100-112): Forecasting: Part I Part II |
| Jan. 28 (5) | Module A: Decision-Making Tools |
| Jan. 28, Feb. 4, Feb. 11 (6-9) | Module B: Linear Programming: Part I Part II Harder Formulations |
| Feb. 11 (10) | Chapter 5: Design of Goods and Services |
| Feb. 18 (11) | Review: Sample Problems I Sample Problems I - Answers |
| Feb. 18 (12) | Chapter 6: Managing Quality |
| Feb. 25 (13) | Exam 1 (covers Chapters 1, 2, and 4; Modules A and B, and Chapter 5) |
| Feb. 25, Mar. 4 (14-15) | Supplement 6 (pp. 198-212): Statistical Process Control |
| Mar. 4, Mar. 11 (16-17) | Chapter 7: Process Strategy and Capacity Planning |
| Mar. 11 (18) | Chapter 8: Location Strategies |
| Mar. 18 (19-20) | Chapter 9: Layout Strategy |
| Apr. 1 (21) | Review: More Examples Sample Problems II Sample Problems II - Answers |
| Apr. 1 (22) | Chapter 11 & Supplement 11: Supply-Chain Management & E-Commerce |
| Apr. 8 (23) | Exam 2 (covers Chapters 6, Supplement 6, and Chapters 7, 8, and 9) |
| Apr. 8, Apr. 15 (24-25) | Module D (pp. 801-814, 819): Waiting Line Models |
| Apr. 15, Apr. 22 (26-27) | Chapter 12: Inventory Management: Part I Part II |
| Apr. 22 (28) | Supplement 12: Just-In-Time Systems |
| Apr. 22, Apr. 29 (28-29) | Chapter 15: Short-Term Scheduling |
| Apr. 29 (30) | Review: Review Problems Sample Problems III Sample Problems III - Answers |
| May 13, 12:30 - 2:30 | Final Exam |
Homework: Suggested homework problems are listed in the
following table. Answers for even numbered problems are in the back
of the book. Solutions for all problems are
linked to the table. The homework is
not to be turned in, but understanding the homework is very important.
Ask questions about problems that you do not understand.
| Topic | Discussion Questions | Problems | Solutions |
| Chapter 1 | 8,10,13 | 2, 4, 7 | Ch. 1 Solutions |
| Chapter 2 | How do the following firms achieve
competitive advantage? (Answer in terms of differentiation, low cost and response, and the six strategies in Figure 2.3 on page 37.) a. Wal-Mart b. Sony c. Jiffy-Lube |
2a, 2b, 2c | Ch. 2 Solutions |
| Chapter 4 | 3, 4, 7, 16 | 2, 4, 6, 10, 11, 12, 23, 24, 30, 32, 36 | Ch. 4 Solutions |
| Module A | 4, 9, 10 | 2, 7, 8, 14, 18, 20 | Mod. A Solutions |
| Module B | none | 5, 6a, 8 (solve using Excel),
10 (solve using Excel), 13, 14, 15, 16a, 18, 23, 26a |
Mod. B Solutions |
| Chapter 5 | 5, 9 | 11, 12, 14 | Ch. 5 Solutiona |
| Chapter 6 | 4 + Critical Thinking Exercise | 12 | Ch. 6 Solutions |
| Supplement 6 | 2, 4, 6, 11 | 4, 5, 8, 11 | Supp. 6 Solutions |
| Chapter 7 | none | 5, 6, 8, 10, 12, 15, 16, 18, 20,
24, 32, 34, 38 |
Ch. 7 Solutions |
| Chapter 8 | 5, 8, 9, 10 | 6, 8, 12, 14, 15, 19 | Ch. 8 Solutions |
| Chapter 9 | 4, 5, 17 | 2, 4, 8, 10, 16 | Ch. 9 Solutions |
| Chapter 11 | 4, 6, 8, 12 | none | Ch. 11 Solutions |
| Supplement 11 | 2 | none | Supp. 11 Solutions |
| Module D | 2, 4, 12, 15, 16 | 2, 4, 6, 8, 11, 12, 13 | Mod. D Solutions |
| Chapter 12 | 2, 3, 4, 6, 14 | 2, 6, 8, 10, 12, 14, 16, 18, 20, 24 | Ch. 12 Solutions |
| Supplement 12 | 4, 8 | 5, 6, 7 | Supp. 12 Solutions |
| Chapter 15 | 1, 6 | 10, 12, 14, 17, 18 | Ch. 15 Solutions |