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PARKING

Located on the campus of the University of Missouri- St. Louis, the Touhill offers ample free parking. Parking garages are located at the Touhill’s Main Entrance. Patrons may also park in Lot E.

If you are attending an event in the Lee Theater, we recommend you park in Lot K.

For more information, click HERE

The Touhill does NOT offer valet services.

Due to the heavy traffice, the valet service would be less than desirable experience for those that used it, as well as for other patrons that used the drop-off circle. There is also not enough room in the circle to service both of these needs.

The Touhill does NOT offer a parking shuttle.

Parking shuttle services would not be able to handle the demand before and/or after shows.

There is no need for a parking permit in the North Garage.

On weekends and after 5:00 PM on weekdays, you may park on the surface lots and in other garages without a permit.

Parking in other areas may result in parking citations. Any citations recieved will be the responsibility of the driver.

 

TICKETING

Sections are determined by which door is closest to the seat. Since there are no center doors, tickets say either "right" or "left".

For more information, please see our seating chart or call the Ticket Office at (314) 516-4949 to confirm your seat location.

PLEASE NOTE: There are many ticket resellers on the web. They often appear at the top of an Internet search for a show and/or artist. You can verify resellers by looking at the beginning of the web address bar at the top of your web browser. These resellers may or may not offer the best price for your seats.

Please be sure to check prices at touhill.org or call the Ticket Office at (314) 516-4949 before making a purchase at a site other than touhill.org or touhill.universitytickets.com

If you choose to purchase through a reseller, please understand that the Touhill Ticket Office will not be able to assist you in the event of lost tickets, seating changes, postponements, cancellations, or refunds.

All ticket sales at the Touhill are final. You can exchange tickets within the same performance to upgrade seats or the same run of a show.

For non-profit presenters, you may be able to donate your ticket for resale. The presenting organization will send a donation receipt for the face value of the ticket shortly after the show run.

PLEASE NOTE: This option is only available to the original purchaser of the ticket. You may not use this option if the tickets were given to you or you purchased through a ticket reseller.

A service fee is added to the price of each ticket for all sales. This fee goes to the venue to cover the costs of the ticketing system and staff. Fees are not printed on the ticket.

Yes! For some performances there is a discount for groups.

Please contact the ticket office at (314) 516-4949 for more information.

Yes, discounted tickets are available for many performances for the students, faculty, and staff of UMSL. Please check the ticketing page of each event to see what kinds of discounts are available and how to access those reduced prices.

At this time, the Touhill does not offer discounts. However, clients/presenters may offer senior and/or child discounts.

Children under 2 years of age do not need a ticket as long as they sit on an adult's lap. Please visit the Ticket Office the day of the performance to obtain a door pass for admission.

 

BAR AND FOOD SERVICES

Yes, concessions are available. A full bar, soft drinks, snacks, and light meals are also offered.

Concessions are normally offered during ticketed events with service starting at about one hour prior to the advertised event start time.

For non-ticketed and academic events, vending machines are located in the Terrace Lobby under the Grand Stairs near the restrooms.

There is a concessions area in Parterre Lobby directly outside the main floor of the Anheuser-Busch Performance Hall. There is also a concessions stand outside the Lee Theater that provides services for the balconies of the Performance Hall.

Yes, the concession bar and vending machines accept cash and/or credit cards.

PLEASE NOTE: There is no ATM in the building.

Drinks are allowed in the theaters if they are in a container with a lid, this includes items purchased at the concessions bar. Souvenir Touhill cups with lids are available for purchase. Patrons can bring their cup back for performances in future.

Food is not permitted in the theaters.

 

MISCELLANEOUS

The health and safety of our guests and staff is important to us. Masks may be worn, but they are not requried.
No, UMSL is a non-smoking campus.

Generally, it depends on the performance. The Touhill does not have a specific dress code.

The Touhill Ticket Office and lobby is open 2 hours before performance start time. Lobby services such as front of house staff and concessions are generally available at one hour to performance time. Theater doors generally open 30 minutes before performance start time.

Artists that perform at the Touhill sometimes announce tour schedules before we have our ticketing setup in place. Once we have all of the ticketing information the performance will be listed on our website.

Almost no artists allow professional cameras or recording devices. Recording devices are usually limited to phones when they are allowed.

Many artists accept and encourage taking photos and/or videos to use on social media. However, not all artists allow this. Be sure to check the policies for your event.

If for any reason a show is formally canceled by the presenter, you will be notified by phone, mail, or email. A refund will be issued for the ticket price and any fees that may have been paid. Tickets purchased by credit card will be refunded to the card used at time of purchase. Any cash or check purchases will be refunded by a university check. Please allow 2-6 weeks for refund checks. 

PLEASE NOTE: If you were given tickets or purchased through a ticket reseller, the Touhill will not be able to contact you or assist with a refund.  You will need to contact your ticket reseller to obtain a refund.

Yes, the Touhill is available for outside rentals.

For more information, please visit our Rent the Touhill page.

Yes, the Touhill does have a lost and found.

If you lose an item while attending an event, please inquire with the House Manager for assistance locating the item. If you discover you’ve lost an item after you’ve left the building, please call the Touhill Administrative Office at (314) 516-4100 during regular business hours. We keep all found items for 60 days, once that time has expired items are donated to local charities.