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Resource Centers

| Faculty Resource Center | Technology Support Center | Libraries | Web Office |


Center for Teaching and Learning

The CTL is a division of the Office of Academic Affairs that promotes student learning by offering programs and resources that support effective teaching and learning at the University of Missouri-St. Louis. Orientations, workshops, and seminars are designed to support the professional development of faculty (full-time and part-time), academic leaders, graduate students, and Teaching Assistants. The CTL co-sponsors programs with other campus units to introduce technology supports for teaching and learning and to create campus conversations about timely initiatives such as student and civic engagement. The CTL programs include:

  • New Faculty Orientation in August
  • New Part-time Faculty Orientation offered before the start of fall, spring, and summer semesters
  • Professional Development Conference for Teaching Assistants in August
  • Academic Leaders Forum
  • Fall Focus on Teaching and Technology Conference
  • Conversations about Teaching and Technology
  • Fall and Spring Faculty Colloquium

The CTL coordinates two UM System initiatives on campus, the New Faculty Teaching Scholars Program and the Leadership Development Program and sponsors the implementation of the Faculty Survey of Student Engagement. Confidential classroom consultations and mid-semester online feedback for all courses are available each semester to all faculty. Additional information and current program offerings are available at: Phone: 516-4508 or email:

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The Faculty Resource Center

Location: 105 Computer Center Building
Phone: 516-6704
FRC website:

The Faculty Resource Center (FRC), provides enhanced technical support to faculty, TA's, graduate students and support staff wishing to integrate technology into course content. These support resources include assistance in development of web-based material, assistance with online courses; the integration of video or graphics into course materials; training in the use of various instructional technologies; individual consultations; and access to networked workstations with software and media capabilities.

FRC activities reflect UM-St. Louis commitment to strengthening the support for teaching and learning with technology. Some of the services provided by the FRC include the following:

Computing Access

  • Access to UM-St. Louis network
  • Access to internal computers, scanners and printers
  • Assist in uploading files to accounts
  • Access to work stations that mirror labs and classroom machines for course development and software testing

File and Media Conversions

  • Scan existing text documents
  • Convert files into different formats
  • Duplicate audiocassette tapes
  • Convert existing files onto compact disk
  • Create streaming audio/video files


  • Course design and development
  • Technology resources
  • MyGateway course management system
  • Flashlight survey authoring tool

Web Page Design

  • Design, develop and update information for faculty and staff web sites

Workshops, Orientations and Training

  • MyGateway Orientation Sessions
  • Focus on the Future
  • Individualized consultations
  • Departmental Technology Workshops

Equipment Loan

  • Laptops, audiovisual and projection equipment available for short-term loan.

Software Licenses

  • Statistical packages available to faculty and staff for work related use: SAS

Hours of Operation:
Monday thru Thursday 7:30 a.m. to 7:00 p.m.
Friday 7:30 a.m. to 4:30 p.m.

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The Technology Support Center

Main Number: 516-6034
Location: 211 Lucas Hall

The Technology Support Center (TSC), located in 211 Lucas Hall, serves as the main contact for users experiencing computer related problems or requesting computing services. Telephone and walk-in services are available to faculty, staff and students.

TSC is able to assist with the following:

  • University-provided software
    (MS Windows, MS Office, MS Internet Explorer, Firefox)
  • University-provided computing services
    (MyGateway/Blackboard), Studentmail, Exchange mail)
  • Status of campus systems
  • Account requests
  • Password resets
  • Software installs
  • Diskette recovery (Please stop by the TSC office for this service)
  • Wireless Networking configuration (Please drop your laptop by the TSC office for
    this service)
  • Peoplesoft/ASP support

TSC is unable to assist with the following:

  • Palm and other handheld computers or tablet PCs
  • Software not covered by the Desktop System Plan (DSP)
  • Web pages (Departments must contact the Web Office, Faculty/Staff must contact
    Faculty Resource Center, Student Organizations may contact Student Activities)
  • Home computers, unless inquiries are related to University computing services

Hours of Operation:
Monday through Thursday - 7:30 a.m. to 10:00 p.m.
Friday - 7:30 a.m. to 5:00 p.m.
Closed on weekends

Online Submission for Technical Assistance: If you are experiencing a technical problem related to one of the services provided above you may complete a trouble report form and someone will contact you to provide assistance:

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The UMSL libraries provide a number of technology-intensive services. Most of these services are accessible from your home or office through the UMSL Libraries' web page at:

  • Access the full text of thousands of journals, magazines and newspapers through a wide assortment of electronic databases. Many of these full text publications are peer-reviewed journals.
  • Retrieve books quickly and easily from academic, public, and special libraries in Missouri via MOBIUS (, a statewide online catalog. MOBIUS allows UMSL faculty to simultaneously look for books from over 60 academic, public and special libraries including the UM-System, Washington University and Saint Louis University. Books requested via MOBIUS will arrive at UMSL in 3-5 working days. Faculty, staff, and students can also walk into any MOBIUS-affiliated library and check out a book with their UMSL (photo) ID card.
  • Access over 150 databases, which index the literature in a great variety of disciplines from the natural sciences and medicine to the social sciences andhumanities.
  • Submit Interlibrary Loan (ILL) requests online so that users can retrieve books and journal articles from local and foreign libraries and institutions. Articles can now be sent to users in electronic PDF format for fast and easy retrieval online.
  • Access and request materials via WorldCat, a catalog of the holdings of libraries around the world.
  • Place articles online for your classes using Blackboard instead of placing print copies on RESERVE at the Libraries.
  • Check-out laptop PCs for use inside the library. These systems are available at the circulation desk with a valid UMSL ID.

Learn information about distance education resources, services, and policies at:

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Web Office

Main Number: 516-6060

The Web Office is responsible for the development and maintenance of the UM-St. Louis homepage. They can assist in the redesign and development of a department, center or campus support website. After the site is complete, you may be given software so you can update and maintain it on your own. Timeframe for redesigning of sites is dependent upon current workload of the Web Office. Please contact the Web Office for more information on how they can help you

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University of Missouri - St. Louis
Feedback and Suggestions
Last Updated: October 27, 2009
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