Telephone Services

Student Information

General Information | University Meadows | Residential Students Information Access Services Guide

General Information

For emergencies, dial 911 or X5155.

For repairs, dial X6500.

For harassing calls: contact Campus Police, X5155.

Prohibited Services: Additional services on your phone line (such as voicemail, AOL or 10-10-### long distance service) are not permitted by the University. Any charges incurred by obtaining such services will be billed directly to your student account. These charges will also incur a $10 handling fee for each billable instance.

For other questions, please dial X6500.

University Meadows

On-line registration for Information Access Services (telephone and data port services) is now available to:

request service
disconnect existing service
move service

Students must be registered and have an SSO_ID in order to use the on-line registration. Please sign up only for semesters in which you intend to be registered. When you no longer require services, please use this application to request a DISCONNECT. If you move to another apartment, use this application to request a MOVE. If you move to another room, a new phone number will be assigned.

For current registrations, please note that data ports will be disabled at the end of the current semester unless (or until) you have registered for the subsequent semester or summer session. Telephone services will be enabled for a "courtesy period" during any breaks. However, if registration is not received by the end of the 3rd day of class, then there may be an interruption of telephone and/or data services. As noted above, data port services will not be enabled unless you have registered.

Voicemail boxes will be cleared and passwords will be reset to the default password at the end of each semester. Also, if you recorded a personal greeting, it will need to be recorded each semester.

The default password is 12xxxx where xxxx is your four digit extension. To change your password after you sign on with the default, press 84, and respond to prompts: enter the default password for authorization, followed by #. Enter your new password, followed by # (your new password must be at least six digits). (Passwords expire every 180 days.) Enter your new password a second time, followed by #. For more information regarding telephone services, please refer to the Residential Students Information Access Services Guide (phone and data).

SUMMER 2008

Charges to Student Account for Information Access Services

Registration Date	% Assessed Charges	Amount due University
5/11/08 - 5/27/08 (see note below)	Courtesy	No charge
5/28/08 - 6/8/08	100%	$80
6/9/08 - 7/6/08	50%	$40
7/7/08 - 8/3/08	25%	$20
8/4/08 - 8/31/08 (see note below)	Courtesy	No charge

In order to accurately compute your billing charges/refunds, please register and/or disconnect using the on-line web application. If you are moving to another apartment, please use the “move” option rather than disconnecting and re-registering. There may be a $35 move fee assessed per move (there is no charge if the move is at the request of University Meadows).

REFUNDS (CREDIT TO STUDENT ACCOUNT): Refunds/credits will be computed based on registration and disconnect dates.

If you have any questions about your billing, please contact Judy Michael at x6015.

Note: The University enables all phones for a period of approximately 2-3 weeks at the beginning of each semester. This “courtesy” is not provided for data ports. To ensure that you have Information Access Services (both telephone and data port), you must register on-line (www.umsl.edu/technology/phones). Phones will be disabled for those apartments/phones appearing on a “non-registered” listing generated two weeks after the beginning of each semester and after Memorial Day for Summer Sessions. If you find your phone is among those disabled due to non-registration, you can have the phone re-enabled and the data port enabled within 24 hours (regular business working hours) after submission of the on-line web application.