Pricing Structure
Pricing structures are dependent on the type of payment account used to pay for services.
- "In the Plan" accounts are paid by rate dollars (general revenue allocations).
- "Out of the Plan" accounts are paid by non-rate dollars.
- "Grant" accounts are paid by grant monies.
In the Plan
| Phone Type | Equipment Costs (Description) | One-time Charge |
| ShoreTel IP 115 | Single line, speaker phone | $108 |
| ShoreTel IP 230 | 3-line, speaker phone | $173 |
| ShoreTel IP 265 | 6-line, speaker phone, color display | $245 |
| ShoreTel Button Box | 24-line add-on | $199 |
There is an additonal one-time charge of $150 rate transfer to cover voice lines and/or wire circuits.
Out of the Plan
| Phone Type | Equipment Costs (Description) | Monthly Charge |
| ShoreTel IP 115 | Single line, speaker phone | $4.50 |
| ShoreTel IP 230 | 3-line, speaker phone | $7.00 |
| ShoreTel IP 265 | 6-line, speaker phone, color display | $10.00 |
| ShoreTel Button Box | 24-line add-on | $8.00 |
There is an additonal monthly charge of $25.74 to cover voice lines (regular line, voicemail only line, alarm line, fax line, modem line) and a monthly charge of $11.70 for 2 or 4 wire circuits.
Grant
| Phone Type | Equipment Costs (Description) | One-time Charge |
| ShoreTel IP 115 | Single line, speaker phone | $108 |
| ShoreTel IP 230 | 3-line, speaker phone | $173 |
| ShoreTel IP 265 | 6-line, speaker phone, color display | $245 |
| ShoreTel Button Box | 24-line add-on | $199 |
There is an additonal monthly charge of $10 to cover voice lines (regular line, voicemail only line, alarm line, fax line, modem line) and a monthly charge of $10 for 2 or 4 wire circuits.
Other standard one-time charges include:
All installations: $145
Equipment upgrades/downgrades: $130 (per piece of equipment, plus equipment charge)
Individual moves: $125
Additional labor charges may be billed hourly: $105/hour (one technician), $210/hour (more than one technician)
Installation of new data cable for ShoreTel IP Phone:
To complete an install or a move of a phone, installation of new data cable(s) by Facilities Services may be required. Please contact Telephone Services for more information.
Billing Change Form:
The Billing Change form is available under Work Order Forms. Please select the form, fill it out, and print the form. After you have obtained an authorized signature, send to Telephone Services via fax (x6019) or mail (Suite 6 RCEW).
Long Distance Calling:
The ShoreTel system does not allow us to require 9+1 for long distance calls. Consequently, you will not be prompted to dial 1 for a long distance call. If you have any questions, please contact Telephone Services at x6500.