• TELEPHONE SERVICES HOME
• PHONE SERVICES
  • General Information
  • Reporting A Problem
  • Establishing or Changing Service
  • Group Moves
  • Equipment
  • Pricing Structure
• EQUIPMENT
• PRICING STRUCTURES
  • In The Plan Pricing
  • Out of the Plan Pricing
  • Grant Pricing
  • Install/Disconnect
  • Equipment Upgrade
  • Move
  • Billing Change
• INSTRUCTIONS & GUIDES
  • Features for Phones
  • Voice Mail
  • Dialing Instructions
• STUDENT INFORMATION
  • General Information
  • University Meadows
  • Residential Students Telephone Services Guide
  • University Meadows Information Access Services
• UNIVERSITY MEADOWS
  ESTABLISH/CHANGE SERVICE
• WORK ORDER FORMS
  • Install/Disconnect
  • Equipment Upgrade
  • Move
  • Billing Change
• CONTACT TELEPHONE SERVICES

Telephone Services

Phone Service

|General Information | Reporting a Problem | Establishing or Changing Service |Group Moves (Phones/Data Ports/Computers/Printers)

General Information
Telephone Services is located in 113 Lucas Hall. You may contact a representative at x6500. Administrative offices are open 8 a.m. to 5 p.m., Monday through Friday, excluding University-observed holidays. For emergency assistance at other times, call Institutional Safety (Campus Police) at 314-516-5155.

The campus switchboard is open 8 a.m. to 10 p.m., Monday through Thursday, and 8 a.m. to 5:00 p.m., Friday. Campus operators may be reached by dialing 0 (zero) or x5000.

IMPORTANT NUMBERS

Main Campus Number: 314-516-5000
Campus Closing line: 314-516-INFO (4636)

Emergencies: Dial 911 or 5155
Harassing Calls: Contact Institutional Safety (Campus Police) at x5155.

Repairs: Dial 6500
Telephone Services fax line: dial 6019

If you are suspicious about a caller's intentions, transfer the call to Telephone Services, x6500. You may be the victim of one of the many telephone scams. Please call—it is better to be safe than sorry!

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Reporting a Problem
Call x6500 and report the problem. Please be ready to give your name, the telephone number experiencing the trouble, a description of the problem and an extension where you can be reached.

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Establishing or Changing Service
To establish or change service, complete the appropriate Telephone Services Work Order and fax to x6019. Work order forms are available on-line. Work orders are scheduled for completion within seven (7) business days.

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Group Moves (Phones/Data Ports/Computers/Printers)
Contact Judy Michael at x6015 before calling the movers to set a date for any "group moves". A move is considered a "group move" if it affects:

• 5 or more computers and phones moving to newly reconstructed areas, or
• 5 or more computers and phones moving to a new location.

At least two weeks advance notice is required to adequately coordinate the staffing necessary to move telephone lines, data ports, DSP and non-DSP computers and printers for group moves. Allow additional time if installation of phone or data cables is required.

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