Telephone Services
Phone Service
|General Information | Reporting a Problem | Establishing or Changing Service |Group Moves (Phones/Data Ports/Computers/Printers)
General Information
Telephone Services is located in 113 Lucas Hall. You
may contact a representative at x6500.
Administrative offices are open 8 a.m. to 5 p.m., Monday through
Friday, excluding University-observed holidays. For emergency assistance
at other times, call Institutional Safety (Campus Police) at 314-516-5155.
The campus switchboard is open 8 a.m. to 10 p.m., Monday through Thursday, and 8 a.m. to 5:00 p.m., Friday. Campus operators may be reached by dialing 0 (zero) or x5000.
IMPORTANT NUMBERS
Main Campus Number: 314-516-5000
Campus Closing line: 314-516-INFO (4636)
Emergencies: Dial 911 or 5155
Harassing Calls: Contact Institutional Safety (Campus Police) at x5155.Repairs: Dial 6500
Telephone Services fax line: dial 6019
If you are suspicious about a caller's intentions, transfer the call to Telephone Services, x6500. You may be the victim of one of the many telephone scams. Please call—it is better to be safe than sorry!
Reporting a Problem
Call x6500 and report the problem. Please be ready
to give your name, the telephone number experiencing the trouble, a description
of the problem and an extension where you can be reached.
Establishing or Changing Service
To establish or change service, complete the appropriate Telephone
Services Work Order and fax to x6019. Work order forms are available
on-line. Work orders are scheduled for completion within seven (7) business days.
Group Moves (Phones/Data Ports/Computers/Printers)
Contact Judy Michael at x6015 before calling the movers to set a date for any "group moves". A move is considered a "group move" if it affects:
- 5 or more computers and phones moving to newly reconstructed areas, or
- 5 or more computers and phones moving to a new location.
At least two weeks advance notice is required to adequately coordinate the staffing necessary to move telephone lines, data ports, DSP and non-DSP computers and printers for group moves. Allow additional time if installation of phone or data cables is required.
