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ShoreTel IP Phone Equipment

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The handset migration is ready to begin!

The ShoreTel IP 230 phone will be the model most users will receive when the Nortel telephone is replaced. Another model (ShoreTel IP 115) is available by request. Please see the chart below which compares features and benefits of the IP 230 model and the IP 115 model.

ShoreTel IP 115

 

  • Half-duplex Speakerphone
  • One-line display screen (when called, toggles between extension and name for Caller ID with each ring)
  • Redial last number called
  • Takes up less desk space

 

ShoreTel IP 230

 

  • Full-duplex Speakerphone
  • Display screen shows:
    • Full Caller ID information
    • Call Handling Mode
    • Time and Date
    • Soft keys labels
    • Number of missed calls
    • Number of new voicemail messages
  • 2 buttons for multiple calls and/or speed dials
  • Redial button shows list of calls to select and dial
  • Headset capable

 

For those users who currently have a single-line desk phone with no options (that is, no speakerphone or caller ID), in addition to speakerphone and caller ID, the user will gain 2 buttons that can be used to receive multiple calls and/or to use as speed dials.

However, if you are a single-line desk phone user and would rather continue with a basic single-line phone, you may decide you prefer the ShoreTel IP 115 phone. If so, it can be requested by clicking on the following link: www.umsl.edu/shoreteloptions. If you have any questions, please call x6500.

NOTE: Once you have received a handset as part of the campus migration, any changes to the type of handset you have been provided will be billable.

Users with mutliple line appearances will receive the appropriate model to accommodate the number of line appearances required.

 

The ShoreTel IP phones currently available are shown below.

 

Single-line desk phone with caller ID and speaker phone

ShoreTel IP 115

 

3-line desk phone with caller ID and speaker phone

ShoreTel IP 230

24-line Button Box - use with ShoreTel IP 230 phone

 

 

 

6-line desk phone with caller ID and speaker phone

ShoreTel IP 265