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Information Technology Services

Student Personalized Email Address

To create your personalized UMSL e-mail address, follow the steps below:

  1. Click here to begin the process
  2. Login with your UMSL GATEWAY ID (SSO ID)
  3. Accept the certificate if asked
  4. The web page should be displaying your name at the top
  5. Click on the find eligible addresses button
  6. Click on the e-mail you like best and choose personalize my mailbox (Note: you may only choose one e-mail address)
  7. Click ok to confirm

Eligibility is limited to non-FERPA asserting students and employees with an employee-type of student in the HR database. If you are a student and an employee of the University, you may or may not be eligible for a customized e-mail address. If in the University HR system, your job classification is entered as an employee, you are not eligible for customization of your e-mail address.

Questions:


What options do I have for my personalized e-mail account?
You cannot make up an e-mail address. You must choose from the options listed. The eligible addresses are derived from your name. All e-mail addresses already in use will be excluded from your list of possibilities. If your name is John Edward Doe, you might be able to use the following:

JohnDoe@umsl.edu
JohnEdwardDoe@umsl.edu
John.E.Doe@umsl.edu
John.Doe@umsl.edu
JD@umsl.edu
and potentially more options

What does it mean if I login, click on find eligible addresses and get the message "Sorry! You are not an eligible student!!"
This most likely means that, in the student database with the Registrar’s Office, your information is directory restricted or in the HR database you are listed as an "employee type" of faculty or staff instead of a student. You have invoked FERPA. Only those who are listed in the HR as students are eligible for this.

Can I still use my old UMSL address in addition to a personalized e-mail address?
Yes. Your Gateway Id (SSO ID) still remains the same, as does your e-mail account. The personalized e-mail address you create is an alias that sends mail to your original account. For example: John Doe with an old e-mail address of jed123@umsl.edu would be able receive e-mail messages at both JohnDoe@umsl.edu and jed123@umsl.edu.

Will my personalized e-mail address show up in MyGateway?
Currently you email address will show up as yourgatewayid@umsl.edu in MyGateway. ITS staff members are currently working on this and should have the personalized e-mail address displayed in MyGateway shortly.

Will my password change if I create a personalized e-mail account?
No. Your password will remain the same for your Gateway ID (single sign on), your old e-mail address and your personalized e-mail address.

Content Information for this page was provided by UMKC Information Services. Document created on 1/7/05
Questions and comments: tsc@umsl.edu