• INSTRUCTIONAL COMPUTING HOME
• ABOUT INSTRUCTIONAL COMPUTING
  • OVERVIEW
  • STAFF
• AUDIO VISUAL SUPPORT
  • ABOUT AV SUPPORT
  • CONTACT AV SUPPORT
  • AV POLICIES
  • AVAILABLE EQUIPMENT
  • PERMAMNENT TVS/VCRS
  • AV REQUEST FORM
  • CHECK FOR AVAILABILITY
• VIDEOCONFERENCING (ITV)
  • ABOUT ITV
  • ITV POLICIES
  • CONTACT ITV
  • REQUEST FORMS
  • DAILY VIDEOCONFERENCING SCHEDULE
  • CLASSROOM LOCATIONS
  • ITV HANDBOOK
• TECHNOLOGY CLASSROOMS
  • ABOUT TEC'S
  • CONTACT TEC'S
  • TEC POLICIES
  • CLASSROOM LOCATIONS
  • FACULTY TRAINING
  • TEC REQUEST FORM
  • CHECK CLASSROOM AVAILABILITY
  • CLASSROOM PERFORMANCE SYSTEM (CPS)
  • TEC HELP SHEETS
• SOFTWARE
  • WINDOWS 7 SOFTWARE
  • MACINTOSH SOFTWARE
  • TritonApps
  • Unix SOFTWARE
• STUDENT LABS
  • ABOUT STUDENT LABS
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  • LAB RESOURCE MATRIX
  • CURRENT LAB HOURS
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• FACULTY FORMS
  • IC SOFTWARE REQUEST
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• STUDENT EMPLOYEE INFORMATION
• CONTACT INSTRUCTIONAL COMPUTING

Instructional Support Services

Overview

Instructional Support Services is a division of Information Technology Services specially designed to provide support to all open classrooms and computing labs. Instructional Computing manages the 13 open student computing labs, 123 technology enabled classrooms and provides audiovisual resources to open classrooms for instructional use

There are 13 open computing labs available to students on campus. Instructional Support Services has lab staff (consultants) available in 7 of the 13 open labs who will orient students to the available hardware and software, upon request. The consultants can also assist with many software issues, but they will not do student homework nor assist with programming problems. Students may use the computer labs for instruction on new and existing technologies available. Support is provided for MyGateway, Single Sign On ID and passwords. There are also short courses for students during the Fall and Spring Semesters. These courses are free and designed to introduce students to a variety of campus software and computing topics. Some labs do provide special services, such as assistance with Writing and Math.

There are six types of classrooms that a course might meet in:

Technology Enhanced Classrooms (TECs)
TECs have individual networked computer stations for all students, an instructor station with DVD/CD drive, a sound system, ceiling-mounted data projector.

Learning Studios (TECs)
Learning Studios are innovative classrooms designed to help meet various pedagogical needs. The rooms feature flexible technology and room arrangements to include wireless student laptops, Instructor station with Dual monitors, Smart Podiums or Boards along with Smart Software, and with a DVD/CD drive, multiple instructional points, multiple LCD projectors, advanced lighting and projector control systems, movable furniture, printer, digital document cameras, and advanced audio and visual systems.

Stick rooms
Stick rooms have one networked computer station with DVD/CD drive, a sound system, a ceiling-mounted data projector.

Technology Enhanced Lecture Halls
Technology-enhanced lecture halls have the same basic configuration as stick rooms but have a much larger seating capacity. They are basically traditional lecture halls with an instructor station with DVD/CD drive, a sound system and a ceiling-mounted data projector.

Interactive two-way video classrooms
Interactive two-way video (ITV) classrooms are classrooms equipped to transmit and receive audio and video to and from a variety of sources. These rooms have an instructor station with DVD/CD drive, a sound system, ceiling-mounted data projector or LCD monitor and a document camera. ITV classrooms are available for instructional use and video conferencing.

Departmental classrooms
Departmental classrooms are rooms used and maintained by individual departments. There is NO Instructional Support Services technical or audiovisual support in these rooms.

Although specific configurations vary from location to location, TECs, Stick rooms, Technology Enhanced Lecture Halls, ITVs and computing labs are fully connected to UMSL's network and are Internet accessible.