• Keep group size small to make chat sessions manageable.

• Schedule multiple chat sessions to facilitate small group size and to accommodate learners in different time zones.

• Use chat activities to review course concepts or for brainstorming sessions.

• Invite an expert to be a guest participant in a chat session.

• Use chat sessions in combination with other instructional activities.

• (Instructors) Be prepared to serve as a moderator and facilitator of the chat discussion.

• Develop and clearly communicate the ground rules for the chat sessions.

• Use communication protocols to increase efficiency.

• Use behavioral guidelines for the participants to maintain orderly conduct.

• Trade ideas with experienced instructors who use chat sessions in their courses.

• Design chat activities that will be fun for the learners and for the instructor.

You can learn about discussion groups or review the entire destination.

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