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D11: Distance Education Team Members


Providing instruction to students at a distance is not the sole responsibility of the instructor. In a distance education situation, teamwork becomes important in the development and dissemination of instructional materials. University of Florida instructors Tracy Irani and Rick Rudd and instructional designer Lisa Hightower discuss the importance of having a distance education course development team.

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Irani, Rudd, and Hightower discuss the development team (2:37)

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Instructor
The first member of the "basic" distance education team is the instructor, the expert in the subject-matter area, but necessarily be an expert in the technology used to deliver instruction, but it's a good idea for instructors to understand the workings of the distance education technology used in the course. Such skills will enable them to feel more comfortable when they interact with students through the technology. Instructors may have basic or intermediate knowledge and skills in technology, but may have difficulty with "high-end" technology. The instructional designer may need to step in and help train or assist instructors with complex technology. 

Also keep in mind that a lot of college instructors are NOT trained teachers; they're researchers. So for this group, teaching may not come easily to begin with. The instructional designer has to be attuned to this and may have to help the instructor through the entire instructional design process.

Picture of Lisa Hightower helping instructor Tracy Irani.

 

Picture of instructional designer Lisa Hightower helping University of Florida instructor.

Instructional Designer
The distance education instructional designer knows how to take a systematic, sound approach to planning and producing an instructional unit, knows or can find out the distance education resources available in an academic institution, knows how certain technologies and media work, and serves as an intermediary between the instructor and the educational technology specialists. Sometimes the instructional designer is the educational technologist, as well. 

 

Educational Technologist
Educational technologists
, such as computer specialists and educational television producers, have the production expertise to assist in the development of the distance education program or course. Because of their professional backgrounds, they understand the specific instructional design needs dictated by the requirements of the media. Other media development professionals, such as Web designers, graphic artists, and editors, could be considered educational technologists. 

Picture of videographer taping researcher.

Support Staff
Support staff ensure that the little details are taken care of, so a distance education course can run smoothly and successfully. Support staff handle such tasks as student registration, materials duplication and distribution, copyright clearance acquisition, facilities scheduling, and textbook ordering.

Site Facilitator
Site facilitators assist the instructor at sites across the state or country. Primarily, they should be able to handle technical problems that may arise at the sites and be well-versed in interactive strategies to involve the students as much as possible in the course activities.

Instructional designers and technology experts help to ensure that a distance education course is succesful.

Team Effectiveness
As the instructional designer, don't assume that instructors know everything about the technologies or the instructional methods to be used for a distance education course. The strengths and weaknesses of the distance education program and planned delivery systems should be discussed, focusing on the opportunities, challenges, and potential difficulties to be faced. Technical systems should be described in the language of the user, not the technician; incorporate easily understood and jargon-free language. Instructors should be provided with handbooks and other resource materials that clearly and concisely detail a step-by-step process for developing distance-delivered instruction. Probably most importantly, do as much hands-on training with the instructors as possible, using the technologies they will be incorporating in the classroom.

Now let's find out about the timeline to get a distance education course developed.

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