Information Technology Services was formed in response to the convergence of the underlying technologies of voice, video, and data services. Advertisements have made us all aware of the advantages of using digital technology in the transmission of telephone and television signals. At the next level, we are seeing the emergence of Internet-based voice and video services. This will result in a common network architecture for information technology. Indeed, work in this area has advanced to a point where the University of Missouri has felt comfortable adopting an IP- based video protocol as it's standard. In addition, IP-telephony projects are also underway on the various campuses.
Campus Computing, the Instructional Technology Center, and Telephone Services staffs could not help but notice all of this as they found themselves working together on common projects and, sometimes, developing similar facilities. Since becoming a single Unit, ITS can now provide a single point of access for Telephone Services and Instructional Support Services, Technology Services, and User Services. We, of Information Technology Services, have already begun to realize the benefits of operating as a single organizational unit. It is our goal to quickly extend these benefits to the entire University.