Information Technology Services

Resource Centers

 

Faculty Resource Center | Technology Support Center | Libraries | Web Office |

 

Center for Teaching and Learning

The CTL is a division of the Office of Academic Affairs that promotes student learning by offering programs and resources that support effective teaching and learning at the University of Missouri-St. Louis. Orientations, workshops, and seminars are designed to support the professional development of faculty (full-time and part-time), academic leaders, graduate students, and Teaching Assistants. The CTL co-sponsors programs with other campus units to introduce technology supports for teaching and learning and to create campus conversations about timely initiatives such as student and civic engagement. The CTL programs include:

The CTL coordinates two UM System initiatives on campus, the New Faculty Teaching Scholars Program and the Leadership Development Program and sponsors the implementation of the Faculty Survey of Student Engagement. Confidential classroom consultations and mid-semester online feedback for all courses are available each semester to all faculty. Additional information and current program offerings are available at: http://www.umsl.edu/ctl. Phone: 516-4508 or email:ctl@umsl.edu

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The Faculty Resource Center

Location: 105 Computer Center Building 
Phone: 516-6704
FRC website: http://www.umsl.edu/technology/frc 
Email: frc@umsl.edu

The Faculty Resource Center (FRC), provides enhanced technical support to faculty, TA's, graduate students and support staff wishing to integrate technology into course content. These support resources include assistance in development of web-based material, assistance with online courses; the integration of video or graphics into course materials; training in the use of various instructional technologies; individual consultations; and access to networked workstations with software and media capabilities.

FRC activities reflect UM-St. Louis commitment to strengthening the support for teaching and learning with technology. Some of the services provided by the FRC include the following:

Computing Access

File and Media Conversions

Consultations

Web Page Design

Workshops, Orientations and Training

Equipment Loan

Software Licenses

Hours of Operation:
Monday thru Thursday 7:30 a.m. to 7:00 p.m.
Friday 7:30 a.m. to 4:30 p.m.

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The Technology Support Center

Main Number: 516-6034
Location: 211 Lucas Hall
Email: helpdesk@umsl.edu
http://www.umsl.edu/technology/support/

The Technology Support Center (TSC), located in 211 Lucas Hall, serves as the main contact for users experiencing computer related problems or requesting computing services. Telephone and walk-in services are available to faculty, staff and students.

TSC is able to assist with the following:

TSC is unable to assist with the following:

Hours of Operation:
Monday through Thursday - 7:30 a.m. to 10:00 p.m.
Friday - 7:30 a.m. to 5:00 p.m.
Closed on weekends

Online Submission for Technical Assistance: If you are experiencing a technical problem related to one of the services provided above you may complete a trouble report form and someone will contact you to provide assistance: http://www.umsl.edu/gethelp

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Libraries

The UMSL libraries provide a number of technology-intensive services. Most of these services are accessible from your home or office through the UMSL Libraries' web page at:http://www.umsl.edu/library

Learn information about distance education resources, services, and policies at:http://www.umsl.edu/services/library/distance

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Web Office

Main Number: 516-6060
Email: web_office@umsl.edu
http://www.umsl.edu/technology/weboffice/index.html

The Web Office is responsible for the development and maintenance of the UMSL homepage. They can assist in the redesign and development of a department, center or campus support website. After the site is complete, you may be given software so you can update and maintain it on your own. Timeframe for redesigning of sites is dependent upon current workload of the Web Office. Please contact the Web Office for more information on how they can help you

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