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FAQ

I would like to apply for an opportunity. What can I do?
Click here for more information on applying.

Can I contact the department for more information on a specific opportunity?
No. Unfortunately, we cannot release the names of the department supervisors
for the opportunities we have available. If we did so, they would be getting numerous calls which may interfere with their regular job duties. That is what
we are here for – please call our office with any questions or concerns. If you
have additional questions we cannot answer - feel free to ask the department supervisors in the interview prior to beginning volunteering.

I would like to set up an interview/orientation. How should I go about
doing that?
A member of our staff will contact you within two days of receiving your application to schedule an interview with the Volunteer
Coordinator, Elizabeth Pawloski. We schedule interviews during our office hours Monday through Friday 8:00am to 4:30pm. If you have not yet filled out an application and would like to meet with the Volunteer Coordinator please contact our office at 314.516.4106. We are happy to accommodate you in this matter.

Is a background check required? Are there any other requirements I need to be aware of?
All volunteers, eighteen years of age and older, are required to have a state criminal background check. Volunteer Services incurs all costs. The University of Missouri has the right to check the criminal conviction records of any volunteer. Consideration will be given to the relationship between the convictionand the responsibilities of the position that is or will be held. To make the process of conducting a background search more accurate, volunteers will be required to furnish their social security number and birth date. This personal information
will be kept confidential, and will be used for no other purposes than completing background checks.

Volunteer opportunities in which volunteers will be working with children require them to register with the Family Care Safety Registry Act. This act establishes the Family Care Safety Act that provides criminal background information on child care workers, elderly care workers, and care providers.

The Department of Health, in collaboration with the Departments of Corrections, Public Safety, and Social Services, maintains a toll free Family Care Safety Telephone Access Service which allows the public to access certain registry information pertinent to care providers.

Some opportunities you are interested in applying for may requires certain skills or experience, such as a minimum typing speed, attention to detail, proficiency in various computer software programs, and/or teaching experience. Each opportunity varies.

What are the benefits of volunteering on the UM-St. Louis campus?
Exposure to an institution of higher education and an opportunity to serve the community by providing support to the overall mission of UM-St. Louis -- educate traditional and nontraditional students in undergraduate, graduate, and professional programs so that they may provide leadership in health professions, liberal and fine arts, science and technology, and metropolitan affairs such as business, education, and public policy. University research advances knowledge in all areas, and, through outreachand public service, assists in solving, in particular, problems of the St. Louis region.

Active volunteers over 18 are offered a wide arrange of benefits, including library usage, discounts, and uniform components on the UM-St. Louis campus. Click for a complete listing of all volunteer benefits.

What age must you be to volunteer on the campus?
Currently we have high school students and community volunteers, ranging in
age from 14 to 80+ years of age, serving in volunteer opportunities throughout the UM-St. Louis campus. We are willing to accept volunteer of all ages. Those younger than 13 years of age may be eligible for special projects on campus with proper adult supervision.

When can I volunteer?
The majority of our volunteer positions take place between the hours of 8:00am to 5:00pm Monday through Friday. However, there are certain opportunities which do fall on the evenings and weekends. Check out the position descriptions.

How do I submit my volunteer hours?
The volunteer time sheets can be submitted online.

Time sheets are also available to print out for completion. Or you may contact the Volunteer Services office at 314.516.4106 and a member of the staff will mail you some. Original time sheets can be submitted via regular mail or campus mail. For those volunteers choosing campus mail your department supervisor will provide you with the appropriate envelopes.

*A separate time sheet must be filled out for each separate week. Time sheets are subject to department approval. Be sure to include the approving supervisor’s name.

Are there training opportunities available for volunteers?
The Volunteer Orientation, a brief program conducted once or twice a month, is mandatory for all volunteers to attend prior to beginning any UM-St. Louis volunteer assignment. Orientation topics include an overview of the history of the University of Missouri system and its organizational structure, mission of the
UM-St. Louis Volunteer Services Department, training and supervision, benefits, awards and services, and many, many more!

Volunteer Services offers a quarterly training series called PERK This training series was created to provide volunteers with an opportunity to discover new talents and skills in a casual and fun environment. Each session is devoted to a different topic area. Programs may include professional and personal growth and development, cultural diversity, and health and wellness. Each training session will include a diverse array of topics to appeal to all audiences. Check out the photos from our previous classes.

The Volunteer Services staff will inform all volunteers of any other training opportunities available to them which may be offered by other departments on
the UM-St. Louis campus.