Clear Sence of Priorities
We always act in the best interest of the campus and the university. We strive to address the needs of our customers in the context of the larger organization, its goals, policies, and practices. We believe that we can achieve happy, loyal, and productive employees while keeping an eye on the mission and strategic priorities of the campus, the university and, ultimately, on the financial bottom line.

Sound Decision Making
Our decisions and advice are based on research guided by tried and true principles, verifiable data, observation, experience and precedent. To that end, we collect statistical information and maintain databases and detailed records on our workforce, the surrounding area, and comparator institutions. We expect that policy and law will form the foundation for many decisions. We interpret and apply those with an eye fixed firmly on the well-being of the organization and the intentions of those who developed them.

Integrity of Purpose
We try to observe the highest standards of professional ethics in everything we do, and we treat others as if they are doing the same, always trying to keep them focused on doing things for the right reasons. We believe that as long as we continue to exercise good ethics and good moral values in our decisions and counsel, we will do what is best for the organization and for our employees. We respect the confidence of our customers and the confidentiality of the information with which we are entrusted. We recognize that the credibility of the campus and the trust of our employees hinge on our integrity.

We have confidence in our knowledge and experience and that the services we provide are beneficial to our customers. We count on departments and individual employees recognizing and relying on our expertise to guide them in making decisions which further their objectives. In the same sense, we respect and accept the professional expertise of other departments that we rely on for operational and technical advice.

We are committed to continuously improving the quality of the services we provide. We recognize that the continuing success of the organization and the welfare of our employees are directly tied to that commitment.

We are privileged to be the gatekeepers for the fair and equal treatment of our customers. We refer special concerns to the Office of Equal Opportunity but view the prevention of favoritism and discrimination as our serious obligation. We value and promote the different perspectives and ideas that come from diverse backgrounds, knowledge, culture, and experience.